Overall the experience is good. However, the CS response speed could increase. I contacted support via email. It's been three days and I am still waiting.
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Company details
Written by the company
Pop Collectibles provides premium collectible services, values the noble experience of customers and delivers high-end products from Hong Kong to anywhere across the world.
Contact info
Hong Kong, Hong Kong
- support@popcollectibles.store
- popcollectibles.store
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
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I pre-ordered the Hot Toys Chewbacca…
I pre-ordered the Hot Toys Chewbacca with C3PO, item was sent very quickly after release, great communication and they always support me with my questions and UK delivery. I have used them multiple times with no issues at all.
This Company Delivers Everytime.
This Company Delivers everytime. Great products, good delivery times, and the items are FANTSTIC. Almost lifelike. Don't take it from Me, just go overthere and try it youre self. You will not be disapointed.
Excited for my order to come
Excited for my order to come , helpful service
Their communication is really fast and…
Their communication is really fast and helpful!
The website was super easy to navigate…
The website was super easy to navigate and order while the customer service were really quick and communicative to respond so I would order from here again
Ok first they have amazing customer…
Ok first they have amazing customer service I got Inart 1/12 Batman about 5 months ago my experience with them was amazing and I just bought the Batman who laughs from Lppz and I had a question they answered right away and I’m so exited I whould definitely recommend
Not answering emails and item has not…
Not answering emails and item has not left their warehouse in a week. It was supposed to be delivered today but they haven’t sent it yet.
Overall the experience is good
Overall the experience is good. However, the CS response speed could increase. I contacted support via email. It's been three days and I am still waiting.
False advertising-my son order a…
False advertising-my son order a figurine which was advertised with a sculpted head and accessories, received only the accessories-no figurine or sculpted head. Have sent emails asking for a response but nothing. Tried also messaging on instagram not response. My son saved for this for a year, is devastated and feels completely ripped off. Terrible service and misleading advertising. Never again.
Fast shipping and great communication.
Fast shipping and great communication.
GREAT Experience
Smooth Transaction ... beginning to end. Easy AND efficient. VERY QuicK shipping/delivery. Impressive. I may have to switch from Sideshow to Pop Collectibles. Thank you. Great Service!
Very good service
I had a great experience with Pop…
I had a great experience with Pop Collectibles. The ordering process was smooth, communication was clear, and everything arrived well packed and exactly as described. It’s obvious they care about their products and their customers. If you’re looking for reliable service and quality collectibles, I’d definitely recommend them.
Good communication
Good communication, fair prices and fast delivery!
Availability of figures
Availability of figures. Great price. Ships fast. Pop Collectibles is the best.
Fast shipping and top packaging
It’s my second order in the Pop Collectibles website and it’s perfect. The item are shipped fast and really well protected, so the item is in perfect condition when it is delivered. I will order more Inart in the future!
I've ordered all of inart lord of the…
I've ordered all of inart lord of the rings figures and popcollectibles has always had great customer service and communication. Would recommend.
Thanks Pop Collectibles!
I’ve ordered several InArt figures from Pop Collectibles and they are always shipped incredibly fast. The packing is always spot on too. Great to work with!
Fast shipment as soon as you pay your…
Fast shipment as soon as you pay your remaining balance. Great communication. Legit and highly recommended!
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