Pop Collectibles Reviews 

Fast shipment as soon as you pay your remaining balance. Great communication. Legit and highly recommended!

Hot toys figure never received. I paid a tariff fee late, which is on me, so they cancelled the order. No issues there. But I wanted a refund for the amount already paid. When asked about it they said they’d apply store credit, I politely followed up five times via email, they responded pretty rudely asking me to not email them over the holidays, and then no responses and never received store credit.

This is after spending about $2k USD over the last two years with them.

Unfortunate, as they have been good in the past, but very unprofessional and disorganized for this transaction.

My second time purchasing from Pop Collectibles. Prompt communication and fast shipping, great as always.

Most of my Hot Toys figures come from Pop Collectibles, I appreciate their services, items are shipped as quickly as possible, there are opportunities to have discounts and they take time to reply to their customers. I 100% recommend the website.

Pre-ordered Hot Toys item, got great service and clear instructions of shipping.

Fair price for the item but keep the shipping cost in mind if you order from Europe like me.

First time ordering from them. Good communication and good customer service

This was my first order with Pop Collectibles & I’ve been super happy with the ease of ordering & payment. Communication has been great & clear. Will definitely re-use in the future!

Website was clean and easy to see, flow of order and payment was easy to understand. Response from customer support was fast and helpful overall a great experience

Fast and reliable! I have bought several items from Pop Collectibles in the last 2-3 years, and never had the slighest issue.

No complaints. Generally consistent, well packed items over the years. Shipping can vary in cost and the cost of it is sometimes confusing, but otherwise good service.

This is my second time preordering with the company and it’s been pretty good. I get updates from them as well as the company making the figure, they’ve got the best prices, and their shipping has been reliable for me. Will more than likely use them again in the coming future.

I ordered and paid for 3 figures and they only sent me 2 and they fought me about the charges for almost a year. Never refunded the money and now almost a year later they still haven’t sent my missing figure and obviously never will, it was an $81 loss!!!! Crap company.

I was told to take down my review and let them fix the problem with my broken item I ordered from popcollectibles. This was in November 2025 and it is now almost February 2026 and I have not heard anything back from them yet.

Hello
I had to take my honest review down so I could get my refund but now I have my refund I feel I should give my honest review. This company is either filled with really incompetent people or lying scumbags I preordered a figure in March with a release date of late July I sent them countless emails with them only replying to a handful in October I asked when I’d receive my item they said that it had arrived at the warehouse and was ready to be shipped out I didn’t hear anything from them until I posted a review on here they said I’d get my figure and a good discount(which I never received) for my inconvenience. The review was taken down by me but still nothing from pop collectibles I only managed to get shipping information only when I wrote another review(which they responded to and lied saying they’d sent a number of emails about shipping they didn’t send a single one) please for your own sake don’t buy from this company you’d be better off throwing your money down a well and wishing for it yourself.

Pop collectibles scammed me. Cancelled my order and forfeited my deposit.

The packaging was great and the shipping was super fast. I will buy from them again

All my orders arrived without any issues and I’m super happy with their service. Would totally order again!

Ordered from them in the past, and will continue to do so! Very fast shipping, great packaging, great selection, and great customer service, and very trustworthy! Definitely would recommend👍

Responsive customer service

I have ordered from Pop Collectibles several times now, this is my third Inart figure I have ordered. Prices at pre-order time are good and competitive with other sellers so I'm happy order from here. Shipping is usually very quick. Looking forward to receiving my deluxe Inart Nazgul!