Popcultureuk Reviews 

89
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I made a pre-order back in April this year with the estimated release date stated when ordering being August. Roll on September and I go and check to see what's going on. The link from my order co... See more

Rated 4 out of 5 stars

Placed order halfway through January, was updated a few days later that the item is on preorder but should be with me by late February, still not recieved the order and no update since, but now... See more

Company replied

Rated 2 out of 5 stars

Okay, so I ordered the Alucard Funko Pop figure from Castlevania Nocturne on July 14, expecting it to be processed in a couple of days and then sent overseas to my location. Unfortunately, after aro... See more

Rated 5 out of 5 stars

Ordered a flocked chopper funko pop. Pop was packed very well with lot of bubble wrap and soft protector was included at no extra price. They used Royal Mail 48 tracked so it arrived very fast. Maybe... See more

Company details

  1. Figurine Shop

Written by the company

Hello..!! We are a new business that started in June 2020 during COVID lockdowns and we are based in London, UK. We sell Pop Action Figures. We get our figures from the distributors and wholesalers in the industry. As a new business, we are always looking for new customers and friends with similar interests. You can get in touch with me directly via the contact us form or our Facebook page. Thank you for reading. Harsha. Owner of PopCultureUK.com


Contact info

2.9

Average

TrustScore 3 out of 5

89 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(89)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I ordered a pop I couldn't get in the Netherlands, it was delivered fast and packaged very well. Unfortunately the pop had some factory damage (this was out of their control). I contacted the customer service and they were understanding about it and happy to help me out. I was able to return the damaged pop and receive a new one quickly after. They were very friendly in the process.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

I've recently ordered and received a…

I've recently ordered and received a Jurassic Park Funko pop from Popcultureuk and the order was a great price and came well packed safe and sound . When I needed to check the status of my order they were easy to reach on messenger and replied with information fast . Based on this experience I will use them again thank you

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered the item as a Xmas gift. I got an email to say that the item wouldn't be available until end of Jan '24 and gave me the option to cancel my order. I decided to keep the order and I'm very please that the item has arrived as promised.

February 5, 2024
Rated 5 out of 5 stars

Happy customer

Quick to respond to query via website chat.
Item I ordered was an 'in stock item' so it was dispatched quickly and arrived quickly even though I placed my order about 10 days before Christmas. The pop ordered was priced at about what it should be and not at an inflated price like I had seen else where.
Would definitely buy here again

December 15, 2023
Rated 5 out of 5 stars

Excellent Service

Pre-ordered a Funko Pop figure and was messaged immediately to let me know it was not available yet and checking that was ok. Then was kept up-to-date throughout the process. Excellent service and would definitely use again.

December 15, 2023
Rated 5 out of 5 stars

Excellent, honest service.

I was delighted to find the shot glasses on this website for my daughter's Christmas present. They were available to pre-order and this was made very clear by them. I really appreciate the honest and clarity received when they stated that Christmas delivery wasn't guaranteed. I went ahead with the order as I valued their honest and integrity so much. The item actually arrived in plenty of time and I am so grateful. Thank you! Happy Christmas to you all X

December 8, 2023
Rated 5 out of 5 stars

What a first class company

What a first class company, my order was a pre-order and a date at the time wasn’t set, but fabulous communication from the PopCultureUK team, kept me up to date all the time.
Once the product had shipped, it was a quick delivery & arrived exactly when it was due.
Definitely 10 out of 10

December 1, 2023
Rated 5 out of 5 stars

Excellent Company!

Excellent communication on chat to the seller through the website, instant reply! Good value, packaged well. No complaints, and would purchase again! Thank you, you are giving an excellent service!

November 6, 2023

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