pophomefabric.com Reviews 42

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I paid for slip covers for cushions and Suzette Beaudelais, the owner, accepted by payment and then I never heard from her again. This is completely fraudulent and if the business has been forced to c... See more

Rated 5 out of 5 stars

I ordered fabric for making my own living room couch pillows. They became very busy because of so many Canadians shopping with Canadian businesses, which is great! The order took longer and a mistake... See more

Rated 5 out of 5 stars

Pop home is a fabulous site for finding exactly what you need to upholster your furniture. The service is quick, and the fabric is wonderful quality. I just had a sofa and loveseat upholstered using s... See more

Company replied

Rated 5 out of 5 stars

I was searching for an unusual fabric, a botanical print with birds, and I had given up when I stumbled across their website with the perfect fabric. I requested a sample and was shocked to receiv... See more

Company details

  1. Upholstery Shop

Written by the company

Upholstery Foam for sofa cushion replacement. Cushion covers including outdoor cushions. Custom made window seats and benches. Foam cut to size for all your projects. Quality foam grades that last. Cushions and beds for campers and boats. V Berth cushions for marine.


Contact info

3.7

Average

TrustScore 3.5 out of 5

42 reviews

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Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Samples arrived when they said they…

Samples arrived when they said they would. Also was kept in the loop via email regarding my order. Very good communication.

February 28, 2024
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Reply from pophomefabric.com

Thanks Holly, having been on the other end of the sale, we try to treat customers like people :-)

Rated 5 out of 5 stars

Great assortment of fabrics

Sample sizes are large! I plan on sewing cushion covers for a living room chair. Wish me luck !

February 28, 2024
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Reply from pophomefabric.com

Thank you. Let me know how it goes and I am here if you need help.

Rated 1 out of 5 stars

Samples not received

I have yet to receive the two samples I have paid for.

February 1, 2024
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Reply from pophomefabric.com

Hi Kelly. I am going to credit you for the purchase but I do wish you would have contacted me to resolve this. We send a lot of samples out by Canada Post lettermail. I sent you a confirmation of shipment the following day. If you don't receive the samples I have no way of knowing unless you contact me. Whenever we have an issue like this we always courier new samples out free of charge overnight. Please contact me if you want new samples sent.

Rated 5 out of 5 stars

Excellent service!

The samples I ordered were large and I received them quickly. I find the selection of fabrics to be very good and the prices are excellent. I will definitely be ordering my upholstery fabric from Pophomefabric.

February 12, 2024
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Reply from pophomefabric.com

Thanks Judy! I appreciate your business. If you need any help or more samples let me know.

Rated 5 out of 5 stars

The samples arrived quickly and they…

The samples arrived quickly and they are a high quality fabric. The designs are beautiful unfortunately the colors I chose were not quite right for the room.

January 9, 2024
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Reply from pophomefabric.com

Hi Danielle please let me know if I can help you further. Just send an email or text and I would be happy to assemble a custom sample pack for you.

Rated 5 out of 5 stars

Very satisfued.

I ordered two sets of samples. I did not receive the first sample, however, I did receive notice the post office did deliver it. I received the second set of samples and I am very pleased with the fabric. The one sample the colour wasn't true to what was shown on line but it was still happy with the colour. Just have to decide on which sample to order. I realize not receiving the first sample was not Pophomefabric fault.
After submitting my review Pophimefabric refunded my purchase of both set of samples. Wow, great company to deal with. Thank you.

January 14, 2024
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Reply from pophomefabric.com

Hi Lil I credited you for your samples. Please let me know which sample was off, so I can adjust the colour. Also I would be happy to send a few more samples. Just let me know. Thank you!

Rated 5 out of 5 stars

A Pleasant Shopping e

Excellent correspondence from the vendor, item shipped promptly, the vendor tracked the item and provided updates, product is very good quality, samples available for purchase and shipped by
Canada Post for a nominal fee. Good customer service!

January 17, 2024
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Reply from pophomefabric.com

Thank you Catherine for your detailed review!

Rated 5 out of 5 stars

Pophomefabrics Suzette

Pophomefabrics Suzette was awesome she kept me updated on the back order of one of two fabrics I ordered.

January 13, 2024
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Reply from pophomefabric.com

Coleen Thanks! I feel like I made a new friend!

Rated 5 out of 5 stars

I ordered some fabric samples

I ordered some fabric samples. They arrived quickly and I am pleased with the options I have to choose from.

January 5, 2024
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Reply from pophomefabric.com

Thanks for letting me know Valerie. I am happy you liked your samples. We appreciate your business.

Rated 5 out of 5 stars

I ordered several samples that came…

I ordered several samples that came quickly, I was pleased to see that the samples looked similar to the photos on-line. You really need to feel the upholstery fabric to know if it will work for your situation. Plus they are Canadian bonus.

January 2, 2024
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Reply from pophomefabric.com

Thanks Cindy for the helpful review. I agree with you about ordering samples.

Rated 5 out of 5 stars

Beautiful fabric

The ease of ordering beautiful quality fabric was such a great experience!

I would definitely order from your company again.

Delivery of the fabric was super fast considering I ordered during the height of Christmas shopping.

Thank you so much!

December 11, 2023
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Reply from pophomefabric.com

Thank you so much Kimberly. I hope you enjoy your fabric and have a great holiday season!

Rated 5 out of 5 stars

Happy customer.

I love it when businesses take a personal interest, when I asked a question I was answered right away. The prices were affordable for a great product; shipping was fairly quick and reasonable and I loved the samples! definitely worth getting samples, they were a nice size and didn’t cost too much.

November 16, 2023
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Reply from pophomefabric.com

Than you so much Rachel. I really appreciate this review.

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