Popsy Clothing Reviews 

6,806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing items are exceptionally well-made, featuring beautiful prints, soft fabrics, and very convenient pockets. Consumers also appreciate the prompt delivery service and the thoughtful option to request custom alterations before dispatch. Buyers often note how flattering the fits are, making everyday wear comfortable and stylish. However, some customers also noted issues with certain items, specifically mentioning that some tights stretched quickly, lost their fit, and fell down after initial wear. A few reviewers expressed disappointment regarding product durability, noting problems such as peeling materials on backpacks or faulty construction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the clothes are well-made, comfortable,... See more

Quality

Reviewers mention positive feedback about quality, praising the well-made garments, soft fabrics, and... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting that shipments are... See more

Order

Clients share positive opinions on order, highlighting a consistently smooth and straightforward purchasing... See more

Service

Users describe positive interactions with service, highlighting prompt and professional experiences overall.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tight... See more

Company replied

Rated 5 out of 5 stars

My second purchase from Popsy & once again, I was delighted with the dress. Pockets are fabulous & quality is exceptional. Had intended to take it on our cruise holiday but it’s a slightly heavier mat... See more

Company replied

Rated 5 out of 5 stars

I love Popsy's more unusual prints. My daughter loves highland cattle so The Highland Cow fabric was perfect for her. She doesn't like the midaxi length so it is fantastic to be able to alter the Pops... See more

Company replied

Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Bags and Luggage Store
  3. Children's Clothing Store
  4. Clothing Store
  5. Dress Store
  6. Gift Shop

Written by the company

Find your feel-good Popsy - Fun prints, thoughtful gifts & matching moments. Whether you’re treating yourself or finding something special for someone else, there’s always something cheerful to discover at Popsy. Explore our colourful range of dresses, tops, skirts, children’s styles, accessories and gifts, all designed with fun prints and feel-good comfort in mind. We love helping you create special matching moments with your child too, with prints you can enjoy together. Our alterations service is also available to help make your Popsy piece feel even more perfect. Follow us on social or subscribe to our newsletter for New Ins every Friday, monthly offers and the latest Popsy treats.

Something lovely to look forward to

Written by the company

New Ins every Friday, plus monthly offers
There’s always something new to discover at Popsy. Our New Ins arrive every Friday, bringing fresh prints, easy-to-wear styles and a little joy to your wardrobe. We also run discounts and promotions each month, so make sure you’re following us on social or signed up to our newsletter so you don’t miss out.

Made to feel just right

Easy 28-day returns & thoughtful alterations

Finding the perfect Popsy should feel joyful from start to finish. That’s why we offer a 28-day returns policy if something isn’t quite right. And if you’ve found a dress you love but it needs a little adjustment, our alterations service can help make it feel beautifully suited to you. Whether it’s the length, sleeves, belt loops or pockets, we’re here to add that extra bit of Popsy care. Just remember, once an item has been altered it can’t be returned.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,806)

1,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely

Lovely, comfortable and excellent quality.

February 27, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Carmen 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your recent Popsy purchases 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

First time purchase

First time purchase, and im exceptionally impressed with clothing quality. Skirt is lovely and its my go to now. Ordering process and delivery was fine. Will definitely be ordering again in future.

February 27, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Gen 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your first purchase from us 💗
We very much look forward to you shopping with us in the future 💗 Thank you,
Popsy x

Rated 5 out of 5 stars

Beautiful design, comfortable and flattering fit

The dress arrived promptly, it fitted perfectly and was a great success on World Book Day. I love the pockets!

February 26, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Hilary 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase & our wonderful designs
💗 So glad World Book Day went well too 💗
Thank you for your valuable feedback 💗
Popsy x

Rated 5 out of 5 stars

Swift delivery

Swift delivery. Lovely boots Exactly what I’d hoped for

February 26, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Laurie 💗
Thank you for your review & feedback 💗
We really appreciate it & are delighted you love your new Popsy boots 💗
Thank you so much 💗
Popsy x

Rated 5 out of 5 stars

My dress is lovely

My dress is lovely, delivered very quickly. Great fit also

February 26, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Linda 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy dress 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Fabulous boots. Fit really well. Look great. Definitely recommend.

February 26, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Marsha 💗
Thank you very much for your wonderful review & feedback 💗
We really appreciate it & are thrilled you love your new Popsy boots 💗
Thank you also for your recommendation...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Love

Popsy dresses are all I wear I feel so comfortable and confident in them.

February 19, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Grainne 💗
Thank you very much for your wonderful review 💗
We really appreciate it & are thrilled you love your new Popsy dresses 💗
Thank you for your valuable feedback 💗
Popsy x

Rated 5 out of 5 stars

Perfect fit and perfect delivery to the Netherlands

The dress and cardigan fits perfectly. Also was the delivery to the Netherlands very fast.

February 25, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Corine 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy dress & cardigan 💗
Thank you for shopping with us all the way from The Netherlands...it really means a lot 💗
Popsy x

Rated 5 out of 5 stars

SIMPLY THE BEST

I'm so happy to have found Popsy Clothing - a fabulous company with kindness at the core of their being. The garments are superb, the quality is excellent, the costs are very reasonable, and the response to orders is super fast - my recent order was delivered in 3 days! But - above all - the COMMUNITY that Cherish Reardon has built up amongst the Popsy Ladies is a place of friendship, mutual respect, support and encouragement; I have no hesitation in recommending this awesome Company - buy with confidence - and join an ever-increasing on-line 'family' of wonderfully dressed women. Thank you Popsy ... 🧡

February 25, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Gilly 💗
Thank you very much for your wonderful review 💗
We really appreciate it & are thrilled you love your recent purchases from us 💗
Thank you so much for your kind words & valuable feedback...it means a lot. We really do have the BEST customers 💗
Popsy x

Rated 3 out of 5 stars

I measured myself and ordered a size…

I measured myself and ordered a size smaller and the dresses are still too big.. love them but dont think I can wear them

February 17, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Judith
Thank you for your review & feedback 💗
We constantly introduce new styles & new products in the hope that we can meet the needs of all our valued customers 💗
Please feel free to join our Facebook 'Popsy Clothing - Frocks & Friends' group for inspiration from our amazing customers if you enjoy social media...we also offer complimentary alterations in length & sleeve length at point of sale 💗
Please let us know if we can help further 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Fantastic clothing company

Fantastic. Excellent quality clothing. Fast delivery

February 23, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jane 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your recent purchases from us💗
Thank you 💗
Popsy x

Rated 1 out of 5 stars

My advice....steer cleare

Dress ordered and delivered had raw edge scalloped neck!!!!!!!!!!!! STILL waiting for refund. Customer service were VERY unhelpful when I contacted them to ask if return postage would be refunded as dress of poor quality finish. Just fobbed me off. Have heard NOTHING from returns department. I would advise others to avoid...standards seem to have slipped considerably since I bought from them before....not only in quality of material and finish but in customer service. Sad to see as they were originally a company I was happy to buy from. I am an ex-customer now.

February 23, 2026
Rated 5 out of 5 stars

Popsy perfect

Popsy is such a wonderful company, their products are superb quality and the prints are amazing. I have so many different items of Popsy Clothing and accessories. This new tunic top is just beautiful, I expected no less from Cherish and her team! Another to add to my ever growing collection!

February 16, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Shirley 💗
Thank you very much for your wonderful review 💗 We really appreciate it & are thrilled you love your recent purchases from us💗
Thank you so much for your kind words & valuable feedback...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Love Popsy dresses

Love Popsy dresses - fit is perfect and lovely unique prints

February 16, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Joanna 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase & our wonderful designs 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

The speed of delivery

The speed of delivery. The quality of the dresses is excellent.

February 23, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Antonia 💗
Thank you for your review & feedback 💗
We really appreciate it 💗
Thank you 💗
Popsy x

Rated 2 out of 5 stars

Feeling Frustrated 🥺

Ordered a new sparkly blue dress for my big birthday in my usual size and when it arrived it was 2 sizes too big, very disappointed. 😱

I also ordered some wonderland dungarees in the same size, sadly the colour wasn't as vibrant as I hoped and the sizing here, was far smaller than my other 5 pairs of popsy dungarees. 😬

I have returned both items, emailed Popsy customer service (on Friday 6th March) for confirmation of arrival as the Royal Mail Track 48 tracking information appears to have stopped on Tuesday 3rd, my proof of postage confirms I sent them on Sunday 1st and I haven't heard back from Popsy regards my enquiry.

I have never had to return before in the years I have been buying from Popsy, so not sure if this is their normal, or whether times are changing? 🤷🏼‍♀️

February 23, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lesley 💗
Thank you for your review & feedback...please check your spam folder for a reply or alternatively email the team at customercare@popsyclothing.com again as the email may not have reached us for some reason 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Pretty dress

Pretty dress. Fast delivery. Beautiful. Sizing was really good

February 23, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi 💗
Thank you for your great review & feedback 💗 We really appreciate it & are delighted that you love your new Popsy dress 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

The best company ever!

As always great customer service. My order was processed quickly and recieved in record time. It’s always packaged well, the products are stunning and great quality! I highly recommend Popsy to everyone!!

February 23, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Anabel 💗
Thank you for your review 💗
We're delighted to hear you love your recent Popsy purchases 💗
Thank you also for your valuable feedback & recommendation....we really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

Beautiful design and first class…

Beautiful design and first class quality fast efficient delivery

February 23, 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Wynne 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase & our wonderful designs💗
Thank you so much 💗
Popsy x

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