Popular Lighting Reviews 

350
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the versatile lighting products for being incredibly easy to install in dark spaces like hallways and cupboards without needing any complicated wiring setups. Buyers truly love the warm ambiance these compact devices provide, making daily routines around the house much safer and more convenient for everyone. People frequently note that the customer support team is exceptionally helpful, responsive, and quick to resolve unexpected issues. Some reviewers were not happy with the battery life, mentioning that the units lost their charge too quickly or stopped working entirely after a short period.

What people talk about most

Product

Reviewers express immense satisfaction with the product, frequently praising the beautiful lighting, reliable... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautiful... See more

User experience

People report positive experiences with user experience, highlighting how simple the lamps are to install,... See more

Customer service

Clients share positive opinions on customer service, highlighting quick same-day email replies, fast... See more

Order

Customers consistently note ambiguous experiences with order processes, frequently praising smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the gold 2 set lamps. I have been wanting the lamps since seeing similar styles on a high-end cruise ship. They arrived quickly, securely packaged and from the moment I opened the box I... See more

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more

Rated 5 out of 5 stars

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely... See more


Company details

  1. Lighting Store

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(350)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Issue resolved - totally satisfied

I recently had an issue with 3 lights I purchased. These lights did not operate as effective as I expected. I was very disappointed and started to lose confidence in my purchase.After making contact with the company to explain my concerns, the CEO immediately contacted me and showed a strong desire to rectify the problem. The lights were replaced within days, no questions asked and are working well. I am very happy with the lights that were replaced. I was very impressed with the follow up that was made and the consideration that was given to me. I have a renewed confidence that Popular Lighting are committed to ensuring their customers are happy and their products are of high quality. A very satisfied customer now.

September 29, 2025
Unprompted review
Popular Lighting logo

Reply from Popular Lighting

Thank you so much for taking the time to update your review. We sincerely appreciate your patience and for giving us the opportunity to make things right.

Our goal is to ensure every customer is happy with their purchase, and we're delighted to hear that your new lights are working well and that we were able to restore your confidence in our company.

Thank you again for your valuable feedback. We're here if you ever need anything in the future.

Best regards,
The Team at Popular Lighting

Rated 1 out of 5 stars

After 9 Months Still No Lights.

On the 11th January this year I ordered 3 lights for$78 and 2lights free.
The order number was 35882.
I am still waiting for this order to be filled.
Probably NO Stars would be more appropriate .

September 27, 2025
Unprompted review
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Reply from Popular Lighting

We were mortified to read your review and learn that your order from January was never fulfilled. Please accept our sincerest and most unreserved apology. There is no excuse for an oversight of this magnitude, and we are deeply sorry for the frustration and disappointment we have caused.

We want to be very clear: we have already issued you a 100% full refund.

We are now conducting an internal review to understand how your order was missed so we can ensure this never happens again.

We know a refund alone isn't enough. We would be grateful for the chance to restore your faith in our company. Please email us at info@popular.lighting referencing your review, and we will not only confirm your refund but also arrange to send you the original item you ordered, free of charge, as a heartfelt apology.

Rated 1 out of 5 stars

Not fit for purpose - dim and quickly need recharging

This is an addition to my original two star review. I’m now down at one star (you can’t give none) because the lights really are not fit for purpose.

We installed three under unit lights in the kitchen. They come on ok but are dim and then stop very quickly unless you are continually moving. Worse, they run out of charge *every one to two days* (unless there is nobody ever in the kitchen). This just makes them pretty useless.

I really do not recommend.

September 24, 2025
Unprompted review
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Reply from Popular Lighting

Sorry to hear you’re not happy with the lights. They are designed as motion-activated night lights, so they stay on when detecting movement, and then switch off after 20 seconds of no movement to save power. In Auto mode, a full charge should last weeks, so if yours are only lasting a day or two, please reach out to us at info@popular.lighting
so we can replace them or arrange a refund.

Rated 5 out of 5 stars

The lights are amazing

The lights are amazing, I love them, they make life so much easier, rather than fumbling around for a light switch. I have bought 18 of them so far and so have my friends because they loved mine. I would highly recommend them

September 16, 2025
Unprompted review
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Reply from Popular Lighting

Wow—thank you so much! We’re thrilled it made such a difference for you, and we really appreciate you sharing the love with friends too!

Rated 5 out of 5 stars

Is exactly what isadvertised.

Is exactly what isadvertised.
Works effectively and efficiently.
Good price too.
Highly recommended.

September 16, 2025
Unprompted review
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Reply from Popular Lighting

Thank you so much! 🙌 We’re really glad it delivered exactly as expected, appreciate the recommendation!

Rated 5 out of 5 stars

Works like a charm

Easy to install. 3 for 2 offer excellent. Placed 2 in my under kitchen cabinets and it lights up when you open the door. Also used another as night light for the toilet. Fantastic product, highly recommended.

August 29, 2025
Unprompted review
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Reply from Popular Lighting

Thank you for your kind words! We’re so pleased the lights are working so well in your kitchen and as a night light.

Rated 5 out of 5 stars

Sensor lights are brilliant

The ordering is easy to do. Service and delivery is good. Have brought a second lot of sensor lights for my son. Very good price. Recommended to all.

August 7, 2025
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Reply from Popular Lighting

Thank you for your kind words! We’re glad ordering was easy, delivery smooth, and that you even got a second set for your son.

Rated 3 out of 5 stars

I love the lights but this time I…

I love the lights but this time I brought the long ones but no instructions on how to put them up.so I can't use the light which is annoying.i have stuck the holding brackets to the spot but the light doesn't sit in them so won't stay up.

August 5, 2025
Popular Lighting logo

Reply from Popular Lighting

Sorry to hear about the trouble with installation. Please email our support team at info@popular.lighting
and we’ll guide you through the setup so your light stays securely in place.

Rated 5 out of 5 stars

Excellent lights

Excellent lights. Easy to use for my stairs. I love them so much I just purchased some more.

June 9, 2025
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Reply from Popular Lighting

Thank you! We’re thrilled you love the lights for your stairs and even ordered more.

Rated 5 out of 5 stars

Very suitable for our home

Very suitable for our home, lighting up hall way and entrance into ensuite.

August 4, 2025
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Reply from Popular Lighting

Thank you! We’re happy to hear the lights are working so well in your hallway and ensuite.

Rated 5 out of 5 stars

Great little lights.

Great little lights.
Use them as nightlights in the hallway and bedroom.
Really impressed with them, will be purchasing more

August 4, 2025
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Reply from Popular Lighting

Thank you! We’re so glad the lights are working well as nightlights and that you’re impressed enough to want more.

Rated 5 out of 5 stars

They processed my order without any…

They processed my order without any fuss. The products were just as described in the ad. and are great value.

August 8, 2025
Unprompted review
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Reply from Popular Lighting

Thank you for your feedback! We’re glad the ordering was smooth and that the lights are just as described and great value.

Rated 5 out of 5 stars

Stairway to Heaven

I have been VERY carefully negotiating my steep stairs at night now for some time ( old man, old bladder ) and when I saw an advert for these motion lights I thought them worth a try. Glad I did… they are excellent. Lovely, soft light that stays on just long enough. Easy to charge, easy to mount using the magnetic stickers, although I used the hole in the rear to mount mine with a small screw. My descent into Hades has now miraculously been turned into the stairway to ( and from ) Heaven ( downstairs loo ). Highly recommended…

August 21, 2025
Unprompted review
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Reply from Popular Lighting

Thank you for the wonderful review! We’re so glad the lights have made your nighttime trips safer and easier, and we love your creative description of the transformation.

Rated 5 out of 5 stars

Motion activated rechargeable lights…

I purchased 3+2 free motion activated rechargeable lights for a dark staircase. They work perfectly making the stairs safer and staying on for long enough. They have been working for over a month without needing to be recharged. I have ordered more for a different place.

July 5, 2025
Popular Lighting logo

Reply from Popular Lighting

Thank you for the lovely feedback! We’re so glad the lights are making your staircase safer and lasting so well between charges.

Rated 5 out of 5 stars

Just so practical

Arrived promptly and we ordered 5 although we only needed four. In the cupboard we have never had to recharge but in high traffic areas of the kitchen having one spare means it's on recharge and can we swapped out within a minute. Love them!

July 11, 2025
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Reply from Popular Lighting

Thank you! We’re delighted to hear the lights are working so well for you and that having a spare makes recharging super easy.

Rated 5 out of 5 stars

They work well

They work well, shine bright and power lasts for ages, really pleased, great product 😀

July 17, 2025
Popular Lighting logo

Reply from Popular Lighting

Thank you! We’re so glad to hear the lights are bright, long-lasting, and that you’re really pleased with them.

Rated 5 out of 5 stars

I have the lights in my garden shed and…

I have the lights in my garden shed and when I open the shed door when it’s dark the whole shed lights up brilliantly.

July 16, 2025
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Reply from Popular Lighting

Thank you for sharing! We’re glad the lights are working so well in your shed and giving you that brilliant illumination when you need it.

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