I ordered the wrong size bikini top, twice. I emailed customer service and they were wonderful at taking care of my return/exchange! The swim suit I ordered was great quality and the colors were so vi... See more
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Welcome to Popvil.com! Popvil (www.popvil.com)is a highly personalized swimwear brand providing obsessed, high quality and affordable swimwear. We focus on functional fit and round out our selection with aesthetics of the moment. Our vision is to empower all women and girls to attain real self-love and celebrate their real women's curves.
Contact info
UGD C/O Xuzong MERCHANT, 248-23 Brookville Blvd ROSEDALE, 11422, NY, United States
- support@popvil.zendesk.com
- popvil.com
Replied to 27% of negative reviews
Typically takes over 1 month to reply
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Don't believe all the fake reviews…terrible company
Don't believe all the fake reviews below. I placed an order April 8th, and they sent me a an email saying it shipped on the 16th without a tracking number. I emailed customer support on the 20th asking for the actual tracking number, and it turns out it was never shipped. They gave me a tracking number for a shipment that was still at their warehouse in China. I had to force them to ship me the items, when their website states items will arrive 6-9 business days in the US after ordering. It's now 16 days after ordering and the new tracking number shows my items in Honk Kong, with only 3 of the items in the shipment, and a 4th bathing suit still being processed. Customer service didn't even acknowledge their lazy shipping process, just gave me a tracking number when I asked where my order is at. Don't believe the hype and all the magical recent 5 star reviews, they are added by the the company themselves. This is a junk company with zero US support staff.
Love the bathing suit I ordered
Love the bathing suit I ordered! I ordered a size large in bottoms but they were too large and customer service was great for the exchange for a smaller size! The tummy control on these are key and the style of the bathing suits are very flattering!
I ordered a swimsuit tip for vacation
I ordered a swimsuit tip for vacation. It came in very quickly. It was cute. I needed a different size and customer service worked with me to make it right.
Great material and quality swim suit
Great material and quality swim suit. I loved it! Very good customer service.. was pleasantly surprised. I will be buying More.
Great experience!
My experience with popvil was fantastic! They have quality swimsuits and excellent customer service!!
Great suits Great quality
Great responsive customer service…
Great responsive customer service experience.
Just buy it!
Super cute suit and seems very well made! I did need a bigger size and I was easily able to exchange it with no problems.
Resolved issues!!
I had an issue receiving my order from the delivery service. They worked with me to get this resolved.
Amazing bathing suits
Amazing color great fit and fast easy shipping with great customer service !!
Cute
Cute, good quality suits. Love the bright colors. Customer service was very helpful!
Good quality, Great customer service
Placed an order for 3 bathing suits. They arrived in great time, wonderful quality and fit very well.
I did inquire about one of the bathing suits, as I ordered the wrong size. Customer support was very quick to respond and came up with a solution fast.
Overall, great experience and I will order from them again
10/10
10/10
The fabric is soft and stretchy. It’s fits so well. Size up though. It also looks so cute on!! Would totally recommend!!!
Beautiful suits
Got my order in a timely manner! All 4 suits are great quality! The colors are just a vibrant in person as they are online! Also great customer service! I ordered the wrong size in a top and they have been very helpful in getting it replaced to correct size!
My swimsuit is so cute!
My swimsuit is so cute!! I love the colors and they just pop!! They also gave instructions on how to keep the neons NEON! I love it!
Hands down best swim suits I have ever…
Hands down best swim suits I have ever had. So true to size. Awesome quality!
Suits are well made and super cute
Suits are well made and super cute! Ordered two suits from the site, the one suit fit perfectly but the other one didn't seem to fit as well on the to top. Emailed the company and they responded within 24 hours!! Going to exchange the one suit for another. Excellent customer service! Will definitely be ordering again!
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