www.popvil.com Reviews 1,230

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the vibrant colors and well-made materials of the items. Many people found the customer service to be excellent, noting their responsiveness and willingness to assist with exchanges and sizing issues. The ordering process and delivery were generally smooth, with many receiving their items in a timely manner. However, some customers also noted that sizing can run small, often requiring exchanges. A few other people also felt that their orders were not received or experienced difficulties with returns and refunds, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers had positive experiences with product quality and appearance. Many reviewers praised the vibrant... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the very good quality... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the quick and responsive... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their orders,... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong size bikini top, twice. I emailed customer service and they were wonderful at taking care of my return/exchange! The swim suit I ordered was great quality and the colors were so vi... See more

Rated 5 out of 5 stars

Great company and great customer service. I purchased a bathing suite. The quality is great. Colors are bright and vibrant. I had an issue with sizing and was able to get it resolved with customer ser... See more

Rated 5 out of 5 stars

I really wanted a super-bright 2 piece for this summer’s pool season and am blown away by the vibrancy of my suits! One did arrive that was less stretchy than expected/ran small and even though I size... See more

Rated 5 out of 5 stars

I bought two Popvil suits for a tropical vacation. Both fit and looked terrific, very good support from straps and bust construction and great design at the leg line and butt. One of the suits had a p... See more


Company details

  1. Swimwear Store
  2. Women's Clothing Store

Written by the company

Welcome to Popvil.com! Popvil (www.popvil.com)is a highly personalized swimwear brand providing obsessed, high quality and affordable swimwear. We focus on functional fit and round out our selection with aesthetics of the moment. Our vision is to empower all women and girls to attain real self-love and celebrate their real women's curves.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love my new bathing suits

I love my new bathing suits! They are bright fun colors and I can’t wait to wear them by the pool. They are exactly as described, however I did order the wrong size but customer service helped me fix the issue quickly.

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Help on a return/exchange

Had a question about a return on a swimsuit. I received a quick response and help with exchange in a timely manner. I loved the swimsuit and was happy that they were able to take care of me. Overall I would purchase from them again.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

The Popvil 3-piece bathing suit

The Popvil 3-piece bathing suit fits beautifully, bottoms were true to size and top ran 1 size smaller than normal with a flattering, comfortable feel. The material is high quality and holds up well in and out of the water. I did have a small issue with my order, but customer service responded quickly and resolved it without hassle. Great product backed by excellent support!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

After talking to the customer service a couple of times and discussing the issues they were completely wonderful in solving my problem and taking care of the issues that I had at hand I will definitely be ordering from them again!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

black tankini with neon trim

I ordered the black tankini with neon trim! Love this suit! Had to contact customer service re sizing and they are super responsive! :)

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service five star

The customer service went above and beyond to help me. I was experiencing issues with delivery and customer service was not only kind but very responsive to my emails in a timely matter. I will definitely be ordering from them again in the future future.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I bought two Popvil suits for a…

I bought two Popvil suits for a tropical vacation. Both fit and looked terrific, very good support from straps and bust construction and great design at the leg line and butt. One of the suits had a problem upon washing and Popvil customer service (which bank as highly responsive) offered me a replacement suit of my choice, which I happily accepted. Best non-boring, modest and sport suits available online. Thanks, Popvil.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Servicel

I recently made my first purchase on Popvil and I want to say their customer service is outstanding! The swimsuit I ordered was one size too large and when I reached out to them they immediately took care of it. I would highly recommend and the swimsuit is beautiful!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE

Shipping was fast, as soon as I got it out of the package, I loved the vibrant colors. They are just like pictured! The bathing suits were so comfortable and very breathable, and I cannot wait to order more!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Problem with delivery

Problem with delivery, (not their fault) they made it right and are sending me the beautiful swimsuit that I ordered . Thank you popvil.

April 6, 2026
Unprompted review

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