Porch Pirates Mystery Boxes Reviews 

223
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the element of surprise and the enjoyment derived from opening their mystery boxes, often finding useful items and good value. Many also report receiving high-value products like designer bags or electronics, with some experiencing quick and timely delivery. However, some customers also noted significant dissatisfaction with item quality, frequently mentioning broken, used, or low-quality products, and items of very low value. Additionally, several reviewers reported issues with order fulfillment and delivery, including long delays, unreceived boxes, or problems with shipping labels and refunds.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers expressing delight over high-quality, fun,... See more

Order

People report ambiguous experiences with order, with many expressing significant frustration over unfulfilled... See more

Quality

Customers had negative experiences with quality, with many reviewers expressing disappointment and finding... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing significant delays and... See more

Value for money

Reviewers highlight ambiguous aspects of value for money, with many expressing dissatisfaction, feeling they... See more

Reviews shaping this summary

Rated 3 out of 5 stars

It would be nice if we were able to give our preferences and you can match it up to our likes and dislikes better. Surprise us with things that we would actually use.

Rated 4 out of 5 stars

I contacted the company due to delayed shipping. They had gotten their website back up and running so they were backed up. I was only trying to hold them to the actual delivery date as we were going o... See more

Rated 4 out of 5 stars

I ordered the rainbow box. I got a message from SHOP for when it would arrive. When it did not arrive I called your customer service line and was told you all had been shown so much love that you were... See more

Rated 5 out of 5 stars

I was so excited to be one of the first to grab a Porch Pirate Mystery Box, and wow totally worth it! The surprise factor is amazing, and I got some incredible goodies, including a Michael Kors crossb... See more

Company replied


Company details

  1. Novelty Store

Written by the company

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.


Contact info

3.4

Average

TrustScore 3.5 out of 5

223 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(223)

209 reviews in the last 12 months

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Rated 1 out of 5 stars

Many counterfeit goods

Many counterfeit goods, many items without barcodes, many items with fake barcodes, many items with fake QR codes.. don't recommend.. if you buy these boxes from them directly or from Liquidation places expect at least half to be low quality or counterfeit

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Katie was incredible with customer…

Katie was incredible with customer service! Not only that, I was amazed at how quickly she got back to me!!! I’ve placed an order and if I don’t win, I don’t even care! I am supporting this small business and backing it 100000%. You guys are incredible!!

May 15, 2026
Unprompted review
Rated 4 out of 5 stars

Useful and fun!

there was one word to describe these boxes - useful! nearly everything is something I can personally use or something I wanted but would never buy for myself. Still waiting on 1 box to come and I am excited to see what's in there!

May 8, 2026
Unprompted review
Rated 2 out of 5 stars

Well i got my other box ,lets just say…

Well i got my other box ,lets just say i will not purchace anymore,i should have read the reviews first and not went on what creators show,i think they get different boxes ,like a suction canister they use in hospitals ...why just throw that garbage away, only useable things are the toilet cleaning tablets ,if you want photos of the useless box comment photo

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great place to get mystery boxes!

This company has definitely been one of the best companies for mystery boxes that I have ever bought from! Do you get a big prize every time? No you don’t but I have bought a total of 18 boxes so far and every box had some great stuff for our household and kids! Yes sometimes you get repeated stuff but it’s worth selling if you don’t need it! But I won the Xbox series X in a box I got today! So definitely worth every penny I spent! You have a better chance to get a big prize if you go in person rather than buying online! So for people to say it’s a scam and they are shady are just mad that you didn’t get what you wanted. My kids picked out small boxes and even got some cool stuff! It’s definitely a kid friendly place that loves to get kids involved! Best place to go and have fun doing it!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Porch pirates reliable and honest people!

I have seen a lot of reviews stating this is a scam or they are shady and I can honestly say that is not true. We just won the Xbox X today so it is very possible to win you just have to have patience and luck. Did we win on the first box no but that doesn’t mean we can’t win. Even on the boxes we did not win we have gotten a lot of nice stuff so not sure what these other post are upset about. As far as the owners they are awesome they take such good care of our kids making them feel like they are apart of this too which makes this Mommas heart happy. We will continue to go back again and again and we have other friends that have been going as well.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

This company went above and beyond

This company went above and beyond, I don’t live in state and wanted to order for my kids as something fun to do, however it kept telling me my address wasn’t allowed so I sent them a message with screenshots then bam 💥 a couple days later they made a whole website for international shipping and I was able to order !! That is the best customer service ever 10 out of 10 recommended!!!!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Porch Pirate's is great!!

Porch Pirate's is great!!! The staff is all friendly and helpful. Austin, Katie, Ally, Bella, and Jansen are wonderful. They truly want their customers to have fun and win the Ultra Prizes.
I have won 3 Ultra prizes in the boxes that I've bought. I've gotten a lot of great items in the boxes that have been great to keep and resell. The average value of reach box I have gotten is about $150- $200. There is a mix of great products in each box. I have gotten toys, housewares, and a lot of really great items. My favorite items that I've gotten, other than my Ulta Prizes, have been the $121 Candle Warming Lamp, the $70 Warming Mat (got 2), and the mini chainsaw.
Mystery boxes are all about the fun and entertainment. You never know what you'll get. I highly recommend Porch Pirate's!!

April 24, 2026
Unprompted review
Rated 3 out of 5 stars

It was a neat experience

It was a neat experience, but not something I’d do frequently. We bought 3 apple boxes and had maybe one or 2 things we could use around the house. The rest we sold in our yard sale to recoup a few dollars. Of course we were disappointed we didn’t get a big prize. Isn’t that why most people go here? Overall worth checking out for a special occasion or something but I’ll be interested to see how this business model sustains. Best of luck!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I was so excited to be one of the first

I was so excited to be one of the first to grab a Porch Pirate Mystery Box, and wow totally worth it! The surprise factor is amazing, and I got some incredible goodies, including a Michael Kors crossbody bag. Everything inside felt like a little treasure hunt, and it made unboxing so much fun. Highly recommend if you love surprises and want to treat yourself to something special!

April 24, 2026
Unprompted review
Porch Pirates Mystery Boxes logo

Reply from Porch Pirates Mystery Boxes

Thanks for sharing, Celeste. Here's her post on Facebook: https://www.facebook.com/cat.women4/posts/pfbid02tUawEn4fmE7TmKX3Za15E7imeeDYi4kFUth7ScC5pykBtZkFHr8tG7k85LmewPPsl

Rated 1 out of 5 stars

Very dishonest owners Stay very far…

Very dishonest owners Stay very far away from them!!!! SHADY!!!!

May 1, 2026
Unprompted review
Porch Pirates Mystery Boxes logo

Reply from Porch Pirates Mystery Boxes

Hey, this is Austin. I'm the only owner and I don't seen any orders from anyone named "Louie" and you didn't add a last name, I've requested via Trustpilot information on your order/experience. Please shoot us a message on Facebook or an email if you had an issue, hoping this is a genuine review on an actual experience and not a competitor!

Rated 5 out of 5 stars

Do Not Hesitate! Get yours now!

Porch Pirates Mystery Boxes are the BEST! I love watching others open their boxes and seeing all their great finds! I finally got my hands on one of their Blue tape boxes and ended up winning a PS5🙌🏽! Will definitely be getting another Mystery Boxes soon!

April 25, 2026
Unprompted review
Porch Pirates Mystery Boxes logo

Reply from Porch Pirates Mystery Boxes

Thanks for sharing this. People may have a hard time believing this, so here's a link to your Facebook post showing off your PS5 https://www.facebook.com/share/p/1G5RPgB3gP/

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