Porsche Newcastle Reviews 130

Great company excellent people amazing customer service and so nice I would recommend this lot to everyone . Never had a so good handover of anything in my life excluding my marriage thank you 😊

Just sold my Macan back to Porsche Newcastle- which I bought from them a year ago- and got the same professional service- great advice and Lee Vaughan did exactly what he said he would. Thanks again Porsche Newcastle… I’ll be back with my Macan EV order in 2024

I am very satisfied with the level of service I received from the staff. All questions I had were answered and I was assisted to getting exactly what I wanted. Great workplace!

Very friendly and helpful staff made our experience very pleasant.

My recent visit to porche Center newcastle to collect my car was excellent! The customer service was second to none, all of the staff went above and beyond to make the experience perfect! I Can’t thank and recommend the team enough :)

James went above and beyond from start to finish made me feel really welcome and part of the family right away I will be suggesting James to anyone I come across looking to change cars

After booking a appointment and driving 120 mile round trip ,I was looked after by another salesman called Chris,which I was so pleased as the first sales man give me wrong information,if I was giving the right information I could have saved the trip,but the customer service Chris gave me was second to none,this customer care you don’t get at other garages,Chris’s apology was not needed as it was not his fault,he could not have done anything else to make my experience better, hopefully in the future I can get what I want and will go no further than Chris at this garage .thanks Chris

Came in to get my winter wheels and tyres changed. Great service by Graeme Ross as always. Highly recommended.

Being our first look at Porsche we were a little nervous not knowing the models or what we were really looking for but from the minute we walked through the door Chris Parker and Simon the business manager put us at ease and even to the point where Chris bought the car to our home to try as we had a busy week , above and beyond !, excellent service ,very friendly and will recommend to everyone ,looking forward to our new Macan order

Needed a wheel bolt key. Porsche were useless and couldn't help with my issue.

Being on the hunt for a new vehicle for quite some time and having my heart set on a Porsche meant that I had a few experiences with various local garages to me and I must say the service I received from Porsche Newcastle was the best by far most noticeably from Chris Parker.

I have been updated throughout the whole process and everything has been clear and concise. Buying a car should always be a joyous journey but sadly quite often it isn't. However as mentioned above I cannot talk more highly of Chris and the team at Newcastle.

Good service is rare to find and should always be rewarded!

Absolutely fantastic service from Porsche Newcastle, James Eadington was brilliant helping me with specification through to different finance options. Thanks so much

10/10 Experience.
Dealt directly with James Eadington when acquiring my used approved Macan S, Couldn’t as for a better service, James tailored my first time experience with Porsche to ensure I was well informed and comfortable throughout.
James went the extra mile by personally collected me from the local railway station.
So far the car has been exceptional and firmly believe Porsche Newcastle deliver above and beyond the Porsche standard.
Thanks again to the team.

Huge thank you to James Eadington and the rest of the team (including Simon Ford) at Porsche Newcastle. Extremely professional and attentive throughout and nothing was too much trouble. It was an incredibly stress free experience and James went above and beyond to ensure that I was kept informed of everything that was going on and I never had to chase anyone. James was thoroughly knowledgeable about the car and was able to get me up to speed on the car rapidly.
Finally, it's the extra touches that make the whole experience special, from being picked up to the big reveal. I cant recommend James and the rest of the team enough. Lyndon

Very happy with car and service from Fraser

It has been a pleasure dealing with Porsche Newcastle. Our contact James Eadington handled our enquiry very professionally and was extremely helpful throughout the purchase process. We genuinely felt that the whole Porsche purchase experience was above and beyond our expectations and that they could not have done more for us. I would highly recommend James.

Professional and proactive from start to finish. Fraser and the team made me feel at home from the second I arrived at the showroom for the first time. Always there at any hour to answer any questions and provide guidance. Flawless service from the first phone call to the moment I drove away in my new vehicle.

Just bought our new Porsche Macan T from Porsche at Newcastle. Fraser Watson helped us choose our perfect car, and held our hand throughout the process. Fraser was an exemplary ambassador for Porsche and is a genuinely personable, nice guy. Highly recommend. Lovely centre with lovely people.

Great service and support from end to end

Many thanks to all the team at Porsche Centre Newcastle, including Scott, Nick, Lee, James, Fraser, Ben Dale and Chris Archer for making my personal buying experience with yourselves simply exceptional yet again. Chris never forgets to call back or message me for the slightest thing, oh and I’m a real pest lol, my latest addition of Rubystar Red Gt3 is the pinnacle of my car life, starting 32 years ago with Syd Milburn at JCT 600.
Thank you all again, not forgetting Emily and Cathrine for the endless coffee.
See you all again soon,
Kind regards
Adrian Hughes