Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more
Company replied
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more
Company replied
Company details
- Electrical Appliance Wholesaler
- Business to Business Service
- Electronics Store
- Manufacturer
- Prints and Signs Store
Written by the company
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nathan took the time to listen…
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed me how to use the new software and encouraged me to call anytime if I found myself in difficulty with the new equipment. I felt like I had back up from day 1 and he even designed an awesome new test n tag logo for me! I could not be happier with the service & advice & training I received
September 10, 2025
Unprompted review
Reply from Appliance Testing Supplies
Hi Darren,
We really appreciate your detailed feedback. It’s great to hear Nathan was able to guide you through the upgrade, set you up with the new software, and even help with a fresh logo. You can count on our lifetime support too, so if anything comes up with the new setup, help is always just a call away!
All the best,
Den - Appliance Testing Supplies Team
Maintenance ManagerGreat service from Manatpron cheers
Great service from Manatpron cheers
September 1, 2025
Reply from Appliance Testing Supplies
Hi Brad,
Thanks for your review. It’s good to know you had great service from Manatpron – we’ll make sure she hears your feedback!
All the best,
Den - Appliance Testing Supplies Team
Great customer service as usual
Great customer service as usual, prompt response time and on point with any request.
September 1, 2025
Reply from Appliance Testing Supplies
Hi there,
We appreciate your comments. It’s great to hear our team continues to deliver quick, reliable service when you need it. And with our lifetime support, you’ll always have backup for any future requests as well!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Kat,
We appreciate your review. We’re glad you found the service friendly and efficient, and that delivery was fast.
All the best,
Den - Appliance Testing Supplies Team
Dear Appliance Testing Supplies Team…
Dear Appliance Testing Supplies Team and General Managers,
I wanted to take a moment to express my heartfelt appreciation for the outstanding service I received from your team, particularly from Justin Singh. His dedication to resolving a recent issue with one of our Metrel testers was truly impressive, and his expertise ensured that our experience was not only efficient but also informative and pleasant.
I was also impressed by the exceptional service provided by everyone I interacted with at your head office. The way your team collaborated to achieve the best outcome for my business was truly commendable. As a business owner, it's refreshing to see a team work together seamlessly to deliver excellent customer service.
Thank you all for your hard work and commitment to excellence. I will have no hesitation recommending your services in the future and I look forward to continuing our partnership with Appliance Testing Supplies.
Best regards,
Paul Spiteri.
August 27, 2025
Reply from Appliance Testing Supplies
Hi Paul,
Thanks so much for your thoughtful review. We’re really pleased Justin, and the rest of the team were able to resolve the issue with your Metrel tester and make the process smooth. It means a lot to know our team’s collaboration and service came through clearly for your business. We value your partnership and look forward to continuing to support you well into the future.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Cherie,
Thanks for your review. It's great to hear the customer service was strong and everything was handled efficiently!
All the best,
Den - Appliance Testing Supplies Team
Fast delivery
Fast delivery. The only issue being an extra cost for pc based software. For the cost of the machine I believe that this software should be included in the price.
August 26, 2025
Reply from Appliance Testing Supplies
Hi there,
We appreciate your feedback. It's good to know the delivery was quick, and thanks for raising your comments about the software - we'll definitely take it on board for the future.
All the best,
Den - Appliance Testing Supplies Team
Quick turnaround on standard and custom…
Quick turnaround on standard and custom items required. Very reliable and top quality products.
August 26, 2025
Reply from Appliance Testing Supplies
Hi Brendon,
Thanks for your feedback. We’re glad to hear the turnaround on both standard and custom items was quick, and that the products met your expectations.
All the best,
Den - Appliance Testing Supplies Team
For me
For me, the constant support while getting to grips with the testing equipment and programme.
Amazing help thanks guys
August 25, 2025
Reply from Appliance Testing Supplies
Hi Rachel,
Thanks for the kind words, really glad to hear the support made a difference while you were getting familiar with the equipment and program. That’s exactly why we’re here.
If anything else comes up, don’t forget we provide lifetime support - so please don’t hesitate to reach out, we’re always happy to help.
All the best,
Den - Appliance Testing Supplies Team
Friendly and helpful service
Friendly and helpful response to the request for the test equipment.
From the provision of a quote and then the filling of the order was provided in a prompt manner
As a first-time buyer the experience we enjoyable
thankyou
August 22, 2025
Reply from Appliance Testing Supplies
Hi there,
Thanks for sharing your experience. It’s great to hear the whole process, from quote to order, went smoothly and made your first purchase straightforward. Don’t forget, lifetime support comes with your equipment - so we’re always here if you need a hand.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Elliott,
Thanks for the kind words, glad the product arrived on time and worked out well for you. We look forward to helping you again whenever you need it.
We appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Philip,
We appreciate the feedback, pleased you found the supply prompt and the gear reliable.
Don’t forget we provide full lifetime tech support - so please reach out anytime.
All the best,
Den - Appliance Testing Supplies Team
Friendly staff and fast service
August 19, 2025
Reply from Appliance Testing Supplies
Hi Ivan,
Thanks for the feedback. Good to hear the team was friendly and service fast — that’s what we aim for. If you ever have questions or need assistance, just reach out.
We appreciate you taking time to share your experience.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thanks for the 5 stars, really glad everything met your expectations. We appreciate you taking the time to leave a review.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Jen,
We appreciate your feedback. We’re pleased you found the team easy to deal with and the service quick!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Lynne,
We appreciate your feedback. We're glad to know ordering tags online was simple and they arrived quickly!
All the best,
Den - Appliance Testing Supplies Team
Booking system
Booked course online for 26 August, was then told course was already full & had to change to a month later. But it let me book for the August course?
August 7, 2025
Outstanding customer service
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredible service! Being a business owner myself, I understand that sometimes things don't go according to plan but the way Justin handled it was outstanding!
August 4, 2025
Reply from Appliance Testing Supplies
Hi Nick,
Thanks for sharing your experience. While it’s unfortunate the first unit had an issue, we’re glad Justin and the team were able to resolve it quickly and get you back up and running. And if you ever run into questions with your PAT tester down the track, remember you’ve got lifetime support from us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thanks for your review. Great to hear you’re happy with the product. And if you ever need help using it, our team’s lifetime support is always available!
All the best,
Den - Appliance Testing Supplies Team
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