I'm angry because I'm summoned by Thai customs On the packaging is not declared the content nor the value Next time you send a package abroad it is important for customs to know the contents of the... See more
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See what reviewers are saying
Great company, you get what you order, and it arrives reasonably quickly. We alway buy from them
I had some problems finding what I needed and had to contact the support. My question was answer very quickly and I managed to find my mistake and find the correct attribute that I needed. Delivery wa... See more
Very good servic,easy to use web page and good postal service. I received my order today. Muchas gracias.
Company details
Information provided by various external sources
If you are looking for pet care products now enter Portal Mascota, your online store where you can buy products for the care of pets of all kinds
Contact info
Spain
- portalmascota.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
Fast delivery and original products.
One thing missing were the instructions for Frontline Combo. These can be found elsewhere but it would be nice if they came included.
Everything went perfectly
Everything went perfectly. Many thanks for the problem-free delivery.
I still did not receive the…
I still did not receive the medicaments.
Although I paid in advance.
Waiting for your feedback.
Thanks and best regards
Cancel payment
I had to cancel the credit card payment because there was no stock, but I was able to cancel the card in Korea, so I was relieved
First they didn't answer my email
First they didn't answer my email, but then I ordered anyway and it was shipped in a week to Belgium. Maybe they don't speak English, but it was a very necessary medicine for my dog. I'm happy that I have it now.
I dont receve nothing....

Reply from Portalmascota
I ordered twice and always got the…
I ordered twice and always got the requested medicament with fast delivery (to France, within 3-4 days). Good and serious site. The only a bit negative aspect is the payment that is more complex than usually: with oncosts for CB or to be done by bank transfer with related lead time.
Fantastic service in every way
Fantastic service in every way. Website easy delivery excellent overall no problem dealing with this company at all.
Very easy to order and quick delivery.
Very easy to order and quick delivery.
Very happy with the service
totally disappointed
the 1 start allocates is for the ordering process which is easy and the communication which was very prompt
the 4 missing stars are for the fact that the product did not reach yet, i did not manage to retrieve any data from GLS tracking page (despite this being emailed to me by you).
i would sincerely ask for a refund but i did not have time to search for the procedure as my cat is really in a critical condition!
I personally suspect, the product will never reach in all fairness but ... one day (after my cat is stable) i will get back to you asking for the money for sure :/
This is the best site for buying all…
This is the best site for buying all pharmaceutical needs. Delivery is fast and the website is easy to use

Reply from Portalmascota
Always get what I order
Always get what I order. Never any issues would recommend them and have done
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