Just purchased a New Portland Fir 7ft Pre-lit Xmas Tree. Very life like and with 650 LEDs looks amazing. Definitely recommend Portland Fir for your new Xmas Tree .
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See what reviewers are saying
The 6-foot Tiffany Gold pre-decorated artificial tree from Portland Fir is everything I hoped it would. After spending years buying real trees I thought I would take the plunge and buy an artifi... See more
Excellent quality 7 ft tree with lots of lights and luxury decorations included. I've mine up and all in storage. I just take it out of my utility room in December 'oven ready'! The tree is easily... See more
Received our new Christmas Tree from Portland Fir yesterday. We’re extremely happy with it. Quality is lovely. Looks amazing set up. Packaging and customer service excellent. I’d certainly recommend... See more
Company details
Written by the company
With our background firmly rooted in horticulture and an appreciation of the natural world, we started Portland Fir in 1990. Since 1990, We have been at the forefront of innovation and design in the manufacture of Artificial Christmas Trees and lifestyle home garden products and in recent year we have advanced into the crafting of luxury bespoke home décor. Portland Fir thrives in a climate of creative freedom. Our artistic director gives full reign to her creativity, supported by exceptional know-how, and nourished by an insatiable curiosity of the natural world. Throughout our history, we have followed our vocation in the creation of exclusively designed products. Year on year, our timeless creations express our ever evolving aesthetic.
Contact info
United Kingdom
- +44 808 189 6491
- info@portlandfir.com
- portlandfir.com
Cheap looking door wreath & garlands
Re: Silver Novo Decorated Wreath and Silver Novo Pre Lit Christmas Garland
Unfortunately very disappointed with the look and quality of the door wreath and garlands. They were expensive and i expected them to be fabulous but they look quite cheap. They are packed with glued on baubles as they looked in the pictures, but quite a few had fallen off in transit. The lights on the door wreath are positioned far too much at the back of it, so are not very noticeable at all!
Likewise, the lights on the garlands are pretty sparse and not very bright.
Unfortunately I was unable to request a refund over Christmas due to illness.
Such a shame as the website made the items look lovely, but they were not good quality at all.
January 6, 2022
Reply from Portland Fir
Dear Gail,
Thank you for leaving your feedback on our page.
We are sorry to hear you have been unwell, and we trust you are feeling better. Our sincerest apologies for your experience.
Following your review, we emailed you to follow up on this, as we understand you did not have a chance to speak with us in December.
Rest assured, we will pass on your feedback to all relevant departments for future improvements, and we look forward to hearing back from you.
Kind regards,
Rebecca
Portland Fir
Very helpful
Very helpful, had to change size of tree due to lack of room, was of no problem in doing so
January 6, 2022
Reply from Portland Fir
Dear John,
Thank you sincerely for your kind feedback.
We're delighted you are happy with your tree, and we're pleased we could be of assistance.
Best wishes.
Kind regards,
Jane
Portland Fir
Very impressed with my tree
Very impressed with my tree. Arrived really quickly. Great buy
January 6, 2022
Excellent quality ,& prompt delivery
January 5, 2022
Pre-lit Tree
The tree came well packaged. It was very realistic with plenty of lights and foliage. A great purchase
January 5, 2022
Beautiful Christmas Tree
A competitively priced quality 7ft Christmas tree. Product well packaged and delivered on day stated. Would certainly recommend.
January 5, 2022
Lovely tree
Lovely tree. The quality was great and it was easy to put together even though instructions were provided.
January 5, 2022
Beautiful
Beautiful, I love love love my tree, the prettiest faux tree. Very happy, although I am struggling to find where I can store it for the rest of the year, it is very big 😁
January 5, 2022
Amazing tree but the delivery guys…
Amazing tree but the delivery guys abandoned the tree in my garage which was open at the time without informing me or trying to see if I was home. I stumbled across it a day later they had delivered it!
January 5, 2022
Really happy with the tree
Really happy with the tree, it arrived quickly and as described, really good quality.
January 5, 2022
5 star trees at unbeatable prices
The equivalent tree at the local garden centre was 4x the price of the 7ft fully decorated silver tree we we’re lucky to get from Portland fir and the quality can only be described as fantastic also delivery wasn’t only free but arrived less than 48 hours after order our tree looked so good 2 of our friends also ordered one I don’t usually do reviews but Portland fir 🌲 were brilliant
January 5, 2022
Fast delivery
Fast delivery!
I ordered 7 ft tree, but the one I received is a bit shorter. Anyways, Christmas tree looks beautiful!!!
January 5, 2022
Lovely realistic trees!
Lovely realistic trees!
I was really sorry to take them down.
Thankyou.
January 5, 2022
Superb product (Prelit garland) and…
Superb product (Prelit garland) and amazing customer service. I would highly recommend.
January 5, 2022
Fabulous Tree
Great service, tree arrived quickly and well packaged. Pre-lit tree exactly like pictures and easy to assemble. Would use Portland Fir again without a doubt.
January 5, 2022
Excellent tree that looks real and easy to assemble.
Really happy with the tree. Easy to put up and pack away and when decorated looked just like a real tree, even had comments from guests thinking that it was real.
January 5, 2022
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