Portland Stone Steps Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Construction Company

Information provided by various external sources

With over 25 years’ experience supplying & fitting stone steps in London, Portland Stone Steps can help turn your dream into a reality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Wonderful!

I can’t recommend Eddie and his product highly enough. During my front garden project, my previous builder did a very poor job of the steps leading to my front door and I decided to get a second opinion. I’m so glad I did as Eddie was exceptional from the very start, offering great advice and a workable solution.

The Portland stone is a beautiful colour… I didn’t want anything too sandy in tone or anything that would look yellowish when wet. I’ve found Portland stone to be a lovely pale beige/grey colour and was exactly what I was looking for.

Eddie fitted the steps himself and did a phenomenal job! They look perfect and hands down get the most compliments from people passing by. It was probably the biggest material investment of the project, but I’m so glad I didn’t scrimp on a cheaper alternative as I’m sure these beautiful steps will delight for decades to come.

I can recommend without hesitation.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

A great experience overall

A great experience overall. Eddie is professional, friendly and very competitive. I would highly recommend him to any prospective customer. The steps he installed in our building are fabulous and exactly what we wanted. Could not have asked for better.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Eddie and…

We would highly recommend Eddie and Portland Stone Steps - They have done an excellent job, been always on time and the price was very reasonable:-). After he has done our steps, half of our street commissioned him too!
I am not sure if Eddie knows how much legacy he is leaving behind, but I hope it will be many times over:-).
Tereza & John

February 22, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful workmanship.

Ours was a relatively small job involving the installation of Portland stone coping around the perimeter of a lightwell. All I can say is that Eddie made a superb job of it, charged a very fair price, and was a total delight to deal with. All in all, I have no hesitation in recommending his company.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Eddie did a beautiful job on my very…

Eddie did a beautiful job on my very wide and quite high front steps. He was a delight to deal with - reliable, friendly and did an amazing job. I can’t recommend both him and his workmanship highly enough.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant Portland Stone, Brilliant Service, Just....Brilliant

Eddie has just supplied some Portland Stone Steps cut to size for our 5-step front door flight, front approach and landing and I can’t recommend him highly enough. He attended site within 24 hours, checked the measurements, advised the builder, and went to fetch the stones himself to make sure they were OK before delivering them personally to site. The stones arrived within a just a few days of order. They look great. Really pleased. Total professionalism. Don’t go anywhere else for your Portland Stone steps.

July 18, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Eddie has worked on a number of projects for us over the last year or so, and I have just seen the reviews left by others.
Eddie is superb at his work, reliable and I would recommend to all. Thank you Eddie, for everything you have done for our home.

May 1, 2020
Unprompted review
Rated 5 out of 5 stars

Eddie of Portland Stone Steps fitted…

Eddie of Portland Stone Steps fitted two bull-nosed front steps for me today. The steps look amazing, the stone was very good quality and Eddie did an excellent job of removing the old steps and fitting the new ones. The finish is really good.

Before doing the job, Eddie kept me really well informed of progress with order, letting me know when the stone had arrived and when he could come and do the work. Eddie is very professional in the way he communicates with clients. A real pleasure to do business with.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding

I got in touch with Portland Stone Steps to replace and install a bunch of steps in my front garden with Portland Stone.

I was overwhelmed by the level of dedication and commitment shown - echoing some of the previous reviews, I felt my somewhat small job was treated as though I was large scale client.

Attention to detail is second to none and despite some tricky circumstances to work with, they managed to attain a perfect finish. It is clear to me Portland Stone Steps are passionate about the quality of their work and take pride in getting the absolute best result. They went above and beyond to leave the job looking stunning.

Very friendly, reliable and competitively priced. No mess and left the garden looking nicer than when they arrived! Highly recommend.

January 30, 2019
Unprompted review
Rated 5 out of 5 stars

Top quality Portland Stone

Excellent quality Portland Stone at a reasonable price, dealt with by Eddie in an efficient, no-fuss, trustworthy manner. This was a relatively small order of coping stone for a residential balcony, but nevertheless was given a level of attention worthy of a much larger project and the results are consequently impressive. Will use again.

January 10, 2019
Unprompted review
Rated 5 out of 5 stars

A truly fantastic company with a wealth…

A truly fantastic company with a wealth of experience in Portland Stone. Designing our new staircase with Eddie turned out to be a really exciting process and he made us feel at ease, every step of the way. From the moment he turned up we noticed how passionate he was about our project and for that reason we couldn't recommend him enough. Superb job!

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

An excellent job by the Portland Stone Company

Despite having projects in hand at this time of the year, Eddie Best responded to telephone call and visited us on a Saturday morning. His vehicle was clean and tidy, but more to the point, his quick understanding of what we required, inspired confidence. The quotation was clear, as was his explanation of the process of obtaining the stone- our confidence continued to be borne out.
His communication as the project progressed could not be faulted, unlike so many others in the building trade
The finished job was excellent and has received many plaudits from visitors and passers-by. We would strongly recommend him and would certainly undertake another project with him, should we need one
Sir Colin and Lady Chandler

December 9, 2018
Unprompted review
Rated 5 out of 5 stars

Eddie's word is his bond.

Portland Stone Steps Ltd, aka Eddie Best, provides an impressive quality Stone-masonry fitting service.

Eddie impresses on many different levels from his initial contact to provide the quotation all the way through to leaving site.

The first thing that impressed me was that Eddie turned up to give a quotation in a clean tidy unmarked custom liveried flatbed lorry. To me, that demonstrated professionalism, as so many building contractors turn up in battered old vehicles that look ready for the scrap heap. If a contractor is going to look after their vehicle and keep it clean and tidy then that indicates more care will be taken with the project in hand.

The second thing that impressed me was that throughout the project, Eddie kept his word with everything he said he would do. I got status update phone calls and emails when they had been promised. At no time did I feel that I needed to chase Eddie for anything. Eddie’s word truly is his bond.

The third thing that impressed me was the attention to detail. During the site visit to discuss works to be performed. Eddie made some very helpful design suggestions. He was clearly more focused on what the finished project would look like than what was necessarily the easiest installation process for him to perform. So many other contractors will walk away leaving a ‘dogs dinner’ behind just because it is easier for them to install and they don’t have to live with it themselves.

OK, Portland Stone is not cheap and Eddie’s quote was not the cheapest, but for me given the amount I was spending, trust was more important. For information, all the quotes I received were within a price range of £9,300 to £9,900 of which nearly £7,000 was the cost of the stone.

I would recommend ‘Portland Stone Steps Ltd’ to anyone.

September 3, 2018
Unprompted review

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