While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unable to contact Portusdigital website. I have a 5 year warranty on my pc and can’t contact them online.

Rated 5 out of 5 stars

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still n... See more

Rated 5 out of 5 stars

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any... See more

Rated 5 out of 5 stars

Amazing company. Purchased an all in one computer 2 years ago, fabulous machine absolutely love it. Encountered a problem, contacted Portus, they arranged not only collection, but sent appropriate p... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Portus Digital are committed to offering businesses affordable, practicable, tech hardware solutions and offer free e-recycling of old tech and packaging recycling.


Contact info

3.3

Average

TrustScore 3.5 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

tillo

product arrived in perfect condition very easy to set up very happy with computer no problems at all would highly recommend thanks george

May 10, 2022
Unprompted review
Rated 4 out of 5 stars

First computer had problems, but quickly resolved

First computer had problems. The after-sale service from Portus was unbelievably good. I mean really good. Second computer had a few minor problems but sorted by "turn the power off, then turn the power on" method. Easy to deal with company and always got a person, not an automated voice when I called. I recommend Portus and will use again.

June 2, 2022
Unprompted review
Rated 4 out of 5 stars

Very happy with my purchase of my 10th…

Very happy with my purchase of the 10th generation all in one gaming PC, especially as I saved hundred of pounds during the summer sale.

The 27 inch screen for gaming is marvellous and I am fully satisfied with all the games that I have played so far.

The only niggle I would have is that the RTX 3050 graphics card seems to overheat sometimes in the current chassis of the 10th generation all in one PC.

However this was mainly prevalent during the summer heat wave, when temperatures rose to 36 degrees plus, which is understandable.

There were a few other times when the computer would shut down automatically because of excess heat, when I had a rather warm temperature in the computer room and when the PC was in turbo mode.

I believe the automatic shut down is a safety precaution, although this was a little frustrating until I realised I had to air the room a little better.

I believe future models will have a much bigger chassis to cope with this issue, so I will look out for those models in the future.

A big thank you, especially to Aaron and Steve at Portus Digital for their help and support during my purchase.

I look forward to doing further business in the future.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

I have had my Portus now over 6 months…

I have had my Portus now over 6 months and to be honest I have had no issues at all. Its fast to start up, no problems running any of my programs even if some of the stuff is over 15 years old (older versions of Photoshop) I run wifi from 3 floors below and it pick it up no problems.
I am very hapy with it.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Portus 27” Curva AIO PC

I purchased the Portus 27” Curva AIO PC about a year ago. Used daily without any problems. An excellent product from an excellent company. Customer service is first rate.

October 20, 2022
Unprompted review
Rated 4 out of 5 stars

Great product and customer service but oh that webcam!

I have been very impressed with my all-in-one PC purchased from Portus Digitial. The purchase process was swift and hassle free with fast response from customer service when required. My only reaosn for not giving 5 stars is the built in webcam which is fitted on the side rather than top of the PC - who thought that one up. I can see that the same fitting cannot be used because of space but providing a good quality webcam to sit in the most useful position would have been a better option.

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

I love my Portus all in one curved…

I love my Portus all in one curved screen. I can't fault it. Only gripe was Portus keyboard and mouse I did phone Portus who sent me out free of charge a named set working great. Great company to buy from very competitive pricing. Totally happy

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

Good Service, Good product: Portus PD B03

I had a number of questions before purchasing which the Portus team answered quickly and clearly. Finally settled on a Portus PD B03 which arrived promptly and well-packed.
Product was easy to set up and, so far, performance is excellent and at a price considerably below that of the big brands.
I particularly appreciate that the product does not come pre-loaded with unwanted trial software.
The only thing to be aware of is that, rather surprisingly, this desktop is not wifi-enabled though this is easily resolved with the addition of a wifi dongle.
Overall, very pleased with both the product and the service from Portus.

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

I was attracted to this PORTUS…

I was attracted to this PORTUS 27-SERIES-2 27 ALL IN ONE PC by it's specification and price. I have found it to be as good as I had hoped. Only minor criticism is the lack of documentation showing the smaller details, as I had to find out about the SD card reader and the sound output almost by accident!

October 16, 2022
Unprompted review
Rated 5 out of 5 stars

This is my first All in One computer…

This is my first All in One computer and a make I'd not heard of before. The unit arrived in a couple of days and was extremely well packaged. The assembly of the computer and stand is very straight forward. The quality of the computer is quite evident, and everything feels well-made and robust. I asked a question relating to the computer online and received a response within ten minutes. My first impressions of this company have been very positive, and I would recommend them.

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great value product and excellent service

As part of my research into buying the right desktop for my needs, I contacted Portus Digital on a few occasions by phone and email to get the information I needed. The response was always quick and helpful. On the one occasion when a call wasn't answered immediately, I received a call back in less than 10 minutes. The desktop is well spec'd for a great price and was delivered on Wednesday after placing the order on Monday. I can't find a bad word to say about the experience.

August 23, 2022
Unprompted review
Rated 3 out of 5 stars

Portus AIO

Bought a Portus Pro AIO-103 24 in late August. Although the machine was described as a CREFURB I was told that it would be a brand new machine and when it was delivered it was clear that it was. The price was very competitive for the specification and I was very pleased with my purchase. However I contacted Portus for some advice regarding transfer of files from my old computer to my new one. I was told to go to YouTube and find related videos - not the best customer support! To sum up very pleased with the purchase although it’s early days but customer support could be improved.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Happy with my purchase

I bought my 27 Curved AIO from Portus Digital, and to be honest i’m very happy with the purchase, i was looking for a good AIO that had good components in it, after some weeks of scrolling through the internet i found Portus, i started talking to them online and asking them everything i wanted to know about the product, and i got help and all the answers i need, so i decidec to buy from them. I decided to buy the product and i am happy with it , the shipping was fast and and professional. The product is good and fast. The only down size is, i wish it came with a built in webcam. I know i can buy and external one but it would have been better with an incorporated one. But it the end it’s all good. And you get 3 years warranty which is much better than all retailers on the market.
Definetly recommed Portus Digital.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

PORTUS

Excellent bit of kit - does exactly what it is supposed to
do - elegant and fast; highly recommended and assembled in the UK as well.

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Wish I found Portus Digital earlier

Desperately needed a new PC for my small business.
The one I had was taking too long when raising invoices and struggling when having multiple programs open at once. Found Portus digital quite far down on google.
Found a PC with latest generation processor, asked them to up the RAM to 32 (which really didn’t cost much) this PC is so fast, its brilliant. Defiantly will be using them again when need to replace other PCs in the office. the cost is a fraction of what the high street stores are.

August 1, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look