Posh Virtual Receptionists UK Reviews 

Immediate positive responses and superbly efficient and friendly staff.

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company but these guys put our mind and rest and already feel like part of the team, highly recommend.

Thank you for the quick and easy set up, and for speaking directly with my phone provider to help set up the service. Already very impressed.

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

I had a great experience with this company. Their team was incredibly professional, patient, and handled a difficult situation with care and understanding. It was clear they truly value their customers and are committed to providing high-quality service, even in challenging circumstances.

A special thank you to Jennifer, who went above and beyond—her calm and courteous approach really stood out. It’s rare to come across a team that manages tough conversations with such grace.

Highly recommended for anyone looking for a trustworthy and reliable company.

Great service. I've been using them for a while now, really professional.

Very friendly & personable service. Highly recommend using this super helpful service

Not used this company or never will use them. This is another company who scrolls through certain websites or purchase email addresses from dodgy companies then spam us with their company info. I will be going back to the website that i believe they obtained my personal details from as i have received many more spam emails from other companies targeting the business i am in. getting ten similar emails everyday is frankly a pain in the a###.
I would also mention that spam marketing without my permission is illegal where posh.com will be added to the list of breaching GDPR regs.

As a high rated company here at NPP neuro group, we can not recommend POSH enough. This service has a huge impact on the company it's self answering numerous amounts of calls a day. The service is very reliable and professional and we will continue to use them.

We have been with Posh around 18 months.
The system has worked seamlessly and efficiently and has meant we have been able to work effectively without excessive cost to our business.

I would recommend all to the service Posh offer.

We have used Posh as a stop gap solution when our previous phone handler left his position back in 2022. Have been so happy with the service that we never replaced him. Thanks team!

As the CEO, I can confidently say that Posh has been an invaluable asset to our organization. It has significantly streamlined our operations, freeing up valuable time by efficiently handling cold sales inquiries. This allows our team to focus on more strategic tasks, ultimately driving our business forward.

Great reception services. Attentive call handlers.

After a few teething problems to do with telephone numbers and passing on communications with me things (all of which were acknowledged by Posh with no quibbles and some financial compensation)have now perked up. My phone number is for regulatory purposes only so I have few calls inbound but it is an excellent service and the staff are very focused on customer care.

Very good service, been using Posh for almost a year to help manage incoming calls for my business. The service is very reliable and professional.

I am very impressed with the team at posh. They are highly professional and skilled in what they do. The service they provide is top-notch, with a high-end feel. However, there is one important aspect that I would like to see improved: call recording. It would be beneficial to have the option to listen back on calls for reference and quality assurance purposes. Other than that, I am extremely happy with the service and would highly recommend it.

Excellent service very professional