Posh Virtual Receptionists Reviews 

I had some reservations at first because our service is based around privacy law and complete confidentiality.

During the onboarding process however, I received personalised service and support and regular communications until we were completely happy to handover all of our inbound calls to Posh.

Fast forward 6 months and I have no cause to complain at all. Scripts are followed professionally and the receptionists are professional enough to handle any ad hoc situations.

I have used several call centre/ virtual receptionists over the last 15 years and POSH stand out for us as the best by far.

The app is also convenient and easy to use.

Price wise, I think it is fair. Again I wasnt really sure about the price brackets and structures but our monthly spend compares favourably with other 'similar' services and is within the range we are happy with.

Keep up the great work POSH team, here is another satisfied customer.

Sarina Perez specifically made my experience great!

Sarina puts in the extra effort into her client’s requests making it possible for business owners to seamlessly operate.

Excellent job answering calls and communicating with our clients.

Posh has been great for my business! They pick up all of my inbound calls in a friendly and professional manner which is super important since they are representing my company. They offer flexibility on the fly and superb customer service every time I reach out. I hope to stay in partnership with Posh as I continue to grow!

Game changer for improved customer communications. I had a major obstacle to overcome with my growing business in that I could no longer keep up with phone calls, voicemails, and filter through robo callers.

I heard about Posh from another entrepreneur. Within minutes of getting my account set up and phone line forwarded it already paid for itself. It has made scheduling of if field jobs super efficient and allows me to focus on quality calls. Every one of my customers say how pleasant and professional the receptionist are with Posh making a great first impression.

If you have a growing small business and need help with you phones, I highly recommend.

Professional, seamless, service that has been provided for my business!

Posh has wonderful and fast costumer service. If I ever contacted them via email, I would receive a quick response with a solution to my issue.

I just moved from another legal answering service which made me feel as if they didn't care about me or my clients. I am thrilled with the quality of Posh services. Their delivery system is easy to use. The employees at Posh are friendly and courteous to me and my clients. I can easily recommend them!

This service has been a huge asset to our clinic. Sarina has been very responsive to all of our specific requests and pleasure to work with!

So far so good! We own a domiciliary care agency. We love they way we are notified about a customer/ carer call through the Posh App. It’s great not to be woken up in the early hours by queries that could wait until office hours. Posh allow us to concentrate on proper emergencies out of hours. I recommended the service to my husband who now use them for his chauffeur business.

I had no issues, setup was simple, receptionist were bilingual English/Spanish perfect for my customer base.

What a disappointment! What we were led to believe would cost $114 a month ended up being $600 a month! For a one person office that's quite ridiculous and completely unaffordable. We were also told that we would have an account manager who would be our direct contact. Very much not the case. In fact, we never heard from that person again and dealt with multiple people. A service of this type should have account managers to moniter usage and provide guidance initially.

lost TENS OF THOUSANDS in calls and advertising dollars. DEAD AIR. They can not answer google calls. They can not answer Microsoft Teams phone networks. Requested immediate action to fix issues yet there was no response for 1 week.

Easy to set up and work with. The detailed messages let us filter out the spam / un-important phone calls and focus our efforts on the ones that needed our attention.

Would love to see an easier way to configure the call flow without having to go through the support team.

Always very friendly and professional operators, and the messages they took for me were right on the money!

the companies attention to detail, and keeping call times down to a minimum. the flexibility to change offices, times , availability thru shared document is a game changer for sure, Natalia and her team are 5 stars

We have been using the services of Posh for about 6 months and are delighted with the level of service. The associates are uniformly courteous, well-spoken and definitely motivated to do a great job. We have referred a number of our clients to Posh and the feedback has been terrific.

Very professional. Helpful and willing to change things along the way as you find what works and what doesnt.

Great help and support. I have only been with Posh for three months but thus far I have received exceptional customer service from everyone I have spoken with and each of my issues has been quickly addressed. I am actually very happily surprised at this (some of their competitors warned me against joining on when I told them I was going to try their services) and to this point I am very happy with the results. Thanks for everything and I look forward to continuing this wonderful working relationship.

Our agency trusted another virtual receptionist company for years. Each year the disappointment grew to a point it was affecting our business.

The over billing for spam calls, security breaches, and their technology was not up to par.

We began speaking with Sarina, and the rest was history. I have received compliments on how people are impressed with our new receptionist, and you can feel the energy.

You would think they are inside of your building the way they handle the calls coming to our office.