Positiveenergyheating Reviews 43

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the clear communication, with staff taking the time to explain issues, options, and completed work. Consumers frequently mention the efficiency, reliability, and thoroughness of the service, noting that problems are quickly diagnosed and resolved. Reviewers also commend the staff for their friendly and trustworthy demeanor, often describing them as going above and beyond. People are impressed with the attention to detail, punctuality, and the care shown in their homes. The company is often recommended for its expertise and ability to handle complex jobs with ease.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Based on these reviews

Rated 5 out of 5 stars

Jay helped when our boiler broke down and was thoroughly professional throughout. He did everything he could to repair it before recommending a replacement, and was always upfront in explaining th... See more

Company replied

Rated 5 out of 5 stars

My boiler has been giving problems for a while and ever since Jay fixed it, it’s been working perfectly. He was very professional, and knowledgeable. He explained what he was doing and even made some... See more

Company replied

Rated 5 out of 5 stars

James is a life lifesaver. . We had a pipe burst in our boiler which flooded the garage. The speed and relentlessness that was used to get us back up and running. It took three days to get the... See more

Rated 5 out of 5 stars

James is absolutely brilliant. He came to service my boiler and also sorted out an issue with my Hive system. From the start he was professional, friendly and trustworthy. He didn’t just fix the pro... See more

Company replied

Rated 5 out of 5 stars

Jay is excellent! Particularly, for me he made what otherwise seemed like a complex issue so simple. He found the solution really quick and didn’t waste our time which I have had in the past w... See more

Rated 5 out of 5 stars

I have used positive energy numerous times over the years and am always pleased with the great service backed with real expertise and knowledge. Jay is always happy to help and always works with a sm... See more

Company replied

Rated 5 out of 5 stars

Positive Energy are brilliant! Incredibly responsive and very progressional. I had an issue that needed sorting on a specific date and they were more than happy to accommodate. Seeing as this was... See more

Company replied

Rated 5 out of 5 stars

Positive Energy came out to fix a leak in our loft shower. They also gave us a detailed quote for a new boiler. They were prompt every morning and cleaned up after themselves, which I appreciated.... See more

Company replied

Rated 5 out of 5 stars

Excellent help they’ve carried out my annual service on an old back boiler and kept the system running efficiently, even helped make the right choice about future decisions and appliances. I’ve often... See more

Company replied

Rated 5 out of 5 stars

Always paid attention to detail and very attentive at all times. The job was rather complex however because of skills and knowledge, they made it look very easy. I'd highly recommend them.

Company replied

Rated 5 out of 5 stars

I recently had my toilet repaired and couldn't be more impressed with the service! From start to finish, Jay was polite, courteous, and incredibly professional. He arrived on time, quickly diagnosed... See more

Rated 5 out of 5 stars

I needed a service for a gas leak. Positive Energy Heating was listed on Trustpilot. From the initial call to fixing the leak was a positive experience. Jay gave me information to understand where &... See more

Rated 5 out of 5 stars

Jay checked over our boiler and did us a gas safety certificate. Very helpful with understanding the system and what might be a problem in the future! Thorough too!

Rated 5 out of 5 stars

Fantastic workmanship with a great knowledge for his trade. Genuinely honest professional who has done an amazing job each time. We highly recommend.

Rated 5 out of 5 stars

Amazing service provided by Jay. He was friendly and professional and fixed the issue quickly. They're highly recommended and I'd use them again.

Rated 5 out of 5 stars

Jay is an excellent plumber! Super reliable, fair pricing, and great work. I’m really happy with every single service he has provided along with the results! Thank you!

Rated 5 out of 5 stars

The engineer arrived before 8:30am, was polite, patient, and very thorough. He took great care while fixing my boiler and explained everything clearly. Excellent service – highly recommended!

Company replied

Rated 5 out of 5 stars

Responsive and provided a great experience throughout the process. Will answer any questions or concerns you have with the issue. Will definitely use again!

Rated 5 out of 5 stars

The issue we were experiencing was first investigated, and once the root cause was identified, thoroughly explained to us. Positive Energy Heating are very responsive and took great care from start... See more

Company replied

Rated 5 out of 5 stars

I have used Positiveenergyheating many times over the years. They are courteous, punctual, honest, conscientious and fare. Always a great service! Thank you!

Company replied

Rated 5 out of 5 stars

Positive Energy Heating came to the rescue when we found we had a leak linked to our boiler. We found them through the Gas Safety website and I'm so pleased we did! Jae is incredibly professional and... See more

Rated 5 out of 5 stars

We’ve had J do various jobs in our home and we’re always impressed with his work. Would 100% recommend to anyone.

Rated 5 out of 5 stars

Jay was not only absolutely delightful but so efficient and got everything sorted within 24hours of contacting him. Super professional and a lovely guy!

Rated 5 out of 5 stars

The entire service was perfectly balanced between friendliness and professionalism. Clear explanations and expectations were given once the issues were diagnosed, transparent pricing and a level of fl... See more

Rated 5 out of 5 stars

Positive Energy Heating is always my go-to company when I need a plumber. Efficient, knowledgeable and always go above and beyond. Transparent pricing. Highly recommend.

Company replied

Rated 5 out of 5 stars

Jay was friendly, knowledgeable and overall extremely helpful. I would highly recommend his services

Rated 5 out of 5 stars

I have been using Jay for over 4 years on various jobs and porjects and he has never diaspointed us with the level of professionalism that he and his team deliver

Company replied

Rated 5 out of 5 stars

This guy name Jay. He know how run everything of the boiler. Whatever u need just ask him. He will do your job excellent. And he will look after you end of story

Company replied

Rated 5 out of 5 stars

Have been using Positive Energy for a few years and have never been disappointed by their professionalism and care in getting things right. They have done large and small jobs for me recently, a 5-be... See more

Rated 5 out of 5 stars

Great job very kind gentlemen would highly recommend

Company replied

Rated 5 out of 5 stars

Jay is brilliant 🙌🏽 He was super knowledgeable and professional, friendly and helpful, with competitive prices. Highly recommended 👌🏽 👍🏼

Company replied

Rated 5 out of 5 stars

Professional, polite & presentable workforce who were efficient, executing the works in a timely manner.

Company replied

Rated 5 out of 5 stars

Excellent customer service, assisted with a malfunctioning Boiler with great efficiency. Would definitely recommend


Company details

  1. Gas Engineer
  2. Environmental Renewable Natural Resources
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Positive Energy Gas & Heating Solutions was founded with a simple yet powerful mission: to bring warmth, reliability, and energy efficiency to homes and businesses while embracing a mindset of positivity and excellence. Let us bring our Positive Energy to your home!


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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Rated 5 out of 5 stars

Great service

The engineer arrived before 8:30am, was polite, patient, and very thorough. He took great care while fixing my boiler and explained everything clearly. Excellent service – highly recommended!

September 1, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Michelle, Thank you very much for your review & it was a pleasure doing business with you. Until the next service is due, all the best.

Rated 5 out of 5 stars

Professional service

My boiler has been giving problems for a while and ever since Jay fixed it, it’s been working perfectly. He was very professional, and knowledgeable. He explained what he was doing and even made some recommendations. Will definitely book with him again in the future.

July 18, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Kedean, Thank you so much for your review it is greatly appreciated. So glad to hear that your boiler is running smoothly as you advised it has been giving issues for a while. It was a pleasure doing business with you. All the best & we look forward to working with you in the future.

Rated 5 out of 5 stars

This guy name Jay

This guy name Jay. He know how run everything of the boiler. Whatever u need just ask him. He will do your job excellent. And he will look after you end of story

September 1, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Dan, Thank you for your recommendation, it is greatly appreciated.

Rated 5 out of 5 stars

Jay helped when our Brilliant, professional service from start to finishboiler broke down…

Jay helped when our boiler broke down and was thoroughly professional throughout. He did everything he could to repair it before recommending a replacement, and was always upfront in explaining the issues, he even tried further fixes on a Friday to spare us any disruption.

Once it was clear the boiler had to be replaced, Jay handled it all in very short order. He also took care of new piping, the necessary checks, and even sorted the kitchen flooring as part of the work.

Couldn’t recommend a better service, honest, conscientious and efficient. Thank you, Jay.

December 10, 2024
Unprompted review
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Reply from Positiveenergyheating

Hey Joan, Thank you so much for your review, it is really nice to know that our work is appreciated. It was a pleasure doing business with you & look forward to seeing you when your boiler service is due. All the best to you & your Family

Rated 5 out of 5 stars

Excellent help they’ve carried out my…

Excellent help they’ve carried out my annual service on an old back boiler and kept the system running efficiently, even helped make the right choice about future decisions and appliances. I’ve often had to call for help or advice on appliances and they’re very supportive and knowledgeable. A Godsend to my household

August 15, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Tonya, you know the moto if its not broken don't fix it & your boiler has been running strong. Thank you so much for your review, it is greatly appreciated & its always a pleasure doing business with you.

Rated 5 out of 5 stars

Jay is brilliant 🙌🏽 He was super…

Jay is brilliant 🙌🏽 He was super knowledgeable and professional, friendly and helpful, with competitive prices. Highly recommended 👌🏽 👍🏼

February 20, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Leah, Thank you ever so much for your review & recommendation, we really appreciate it. Its always a pleasure to work with

Rated 5 out of 5 stars

Very helpful

Very helpful, attentive, and fast to respond and attend to the job.

August 15, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Mollie, Thank you ever so much for your review, it was a pleasure doing business with you & hopefully your new house is slowly but surely becoming a happy home.

Rated 5 out of 5 stars

Professional

Professional, polite & presentable workforce who were efficient, executing the works in a timely manner.

March 31, 2025
Unprompted review
Positiveenergyheating logo

Reply from Positiveenergyheating

Hey Patricia, Thank you so much for your review, it is greatly appreciate.

Rated 5 out of 5 stars

Outstanding Service!

Always paid attention to detail and very attentive at all times.

The job was rather complex however because of skills and knowledge, they made it look very easy.

I'd highly recommend them.

July 9, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Chris, Thank you for your email, always a pleasure to help & assist when we can. Thank you for your recommendation, it is appreciated.

Rated 5 out of 5 stars

Incredibly professional!!

The issue we were experiencing was first investigated, and once the root cause was identified, thoroughly explained to us.
Positive Energy Heating are very responsive and took great care from start to finish, I highly recommend to all, thank you so much!!

August 29, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Monice, Thank you so much for your review & your recommendation it is greatly appreciated. Hopefully now that your shower is repaired, you can enjoy using it, rather than just looking at it. Thank you so much for using our services

Rated 5 out of 5 stars

Positiveenergyheating

I have used Positiveenergyheating many times over the years. They are courteous, punctual, honest, conscientious and fare. Always a great service! Thank you!

August 31, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Norah, Thank you so much for your review, its means a lot & is appreciated. Always a pleasure to help.

Rated 5 out of 5 stars

Great service and knowledge

I have used positive energy numerous times over the years and am always pleased with the great service backed with real expertise and knowledge. Jay is always happy to help and always works with a smile.
Would recommend to anyone looking for a trustworthy plumber.

April 11, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Haris, Thank you for your review, it is greatly appreciated & its always a pleasure to help when needed. All the best for you & your Family

Rated 5 out of 5 stars

Recommended by a neighbour

Recommended by a neighbour. Provided a quote and completed job promptly and professionally.

July 11, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Richard, Thank you for your review & your business. We are here when you need us.

Rated 5 out of 5 stars

Very professional,Courteous,Honest,very…

Very professional,Courteous,Honest,very reliable,and his work is top notch, very happy indeed.

May 20, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Mel, Thank you so much for your review, it means a lot to us. It was a pleasure doing business with you. We appreciate you.

Rated 5 out of 5 stars

Very professional and friendly staff…

Very professional and friendly staff did a great job, prompt and on time. A great experience.

January 24, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Omar, Thank you very much for your review. Very nice doing work for you & your Family

Rated 5 out of 5 stars

James is absolutely brilliant

James is absolutely brilliant. He came to service my boiler and also sorted out an issue with my Hive system. From the start he was professional, friendly and trustworthy. He didn’t just fix the problem – he took the time to talk me through what was wrong, showed me exactly what the issue was, gave me the different options, then explained everything he’d done once the work was complete. He checked everything thoroughly and made sure it was all working perfectly before he left.

The difference is amazing – we’ve now got reliable hot water again and the boiler is running better than it ever has. James is one of those rare people you can completely trust in your home, and he genuinely cares about doing a proper job. I can’t recommend him highly enough.

July 30, 2025
Unprompted review
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Reply from Positiveenergyheating

Chris, Thank you so much for such a nice review, this is really appreciated. It is so nice to hear that your work is appreciated & you just put a massive smile on our faces. So glad that its been a noticeable difference & you are receiving the benefits. Thank you again.

Rated 5 out of 5 stars

My go-to plumbing company

Positive Energy Heating is always my go-to company when I need a plumber. Efficient, knowledgeable and always go above and beyond. Transparent pricing. Highly recommend.

August 1, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Neil, Thank you for your review & your recommendation its always a pleasure to help out when we can. You know we always got you covered.

Rated 5 out of 5 stars

Professional

Professional, quick, high quality work, great customer service. I would definitely recommend.

August 11, 2025
Unprompted review
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Reply from Positiveenergyheating

Hey Justyna, Thank you for your comment. It is always a pleasure doing business with you & Thank you for choosing us to maintain your properties. Justyna is a manager at one of the most efficient, friendly, professional estate agents in the South of London, Moving Inn...

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