Positiveenergyheating Reviews 43

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, knowledge, and helpfulness. Many people appreciate the clear communication, with staff taking the time to explain issues, options, and completed work. Consumers frequently mention the efficiency, reliability, and thoroughness of the service, noting that problems are quickly diagnosed and resolved. Reviewers also commend the staff for their friendly and trustworthy demeanor, often describing them as going above and beyond. People are impressed with the attention to detail, punctuality, and the care shown in their homes. The company is often recommended for its expertise and ability to handle complex jobs with ease.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Based on these reviews

Rated 5 out of 5 stars

Jay helped when our boiler broke down and was thoroughly professional throughout. He did everything he could to repair it before recommending a replacement, and was always upfront in explaining th... See more

Company replied

Rated 5 out of 5 stars

My boiler has been giving problems for a while and ever since Jay fixed it, it’s been working perfectly. He was very professional, and knowledgeable. He explained what he was doing and even made some... See more

Company replied

Rated 5 out of 5 stars

James is a life lifesaver. . We had a pipe burst in our boiler which flooded the garage. The speed and relentlessness that was used to get us back up and running. It took three days to get the... See more

Rated 5 out of 5 stars

James is absolutely brilliant. He came to service my boiler and also sorted out an issue with my Hive system. From the start he was professional, friendly and trustworthy. He didn’t just fix the pro... See more

Company replied

Rated 5 out of 5 stars

Jay is excellent! Particularly, for me he made what otherwise seemed like a complex issue so simple. He found the solution really quick and didn’t waste our time which I have had in the past w... See more

Rated 5 out of 5 stars

I have used positive energy numerous times over the years and am always pleased with the great service backed with real expertise and knowledge. Jay is always happy to help and always works with a sm... See more

Company replied

Rated 5 out of 5 stars

Positive Energy are brilliant! Incredibly responsive and very progressional. I had an issue that needed sorting on a specific date and they were more than happy to accommodate. Seeing as this was... See more

Company replied

Rated 5 out of 5 stars

Positive Energy came out to fix a leak in our loft shower. They also gave us a detailed quote for a new boiler. They were prompt every morning and cleaned up after themselves, which I appreciated.... See more

Company replied

Rated 5 out of 5 stars

Excellent help they’ve carried out my annual service on an old back boiler and kept the system running efficiently, even helped make the right choice about future decisions and appliances. I’ve often... See more

Company replied

Rated 5 out of 5 stars

Always paid attention to detail and very attentive at all times. The job was rather complex however because of skills and knowledge, they made it look very easy. I'd highly recommend them.

Company replied

Rated 5 out of 5 stars

I recently had my toilet repaired and couldn't be more impressed with the service! From start to finish, Jay was polite, courteous, and incredibly professional. He arrived on time, quickly diagnosed... See more

Rated 5 out of 5 stars

I needed a service for a gas leak. Positive Energy Heating was listed on Trustpilot. From the initial call to fixing the leak was a positive experience. Jay gave me information to understand where &... See more

Rated 5 out of 5 stars

Jay checked over our boiler and did us a gas safety certificate. Very helpful with understanding the system and what might be a problem in the future! Thorough too!

Rated 5 out of 5 stars

Fantastic workmanship with a great knowledge for his trade. Genuinely honest professional who has done an amazing job each time. We highly recommend.

Rated 5 out of 5 stars

Amazing service provided by Jay. He was friendly and professional and fixed the issue quickly. They're highly recommended and I'd use them again.

Rated 5 out of 5 stars

Jay is an excellent plumber! Super reliable, fair pricing, and great work. I’m really happy with every single service he has provided along with the results! Thank you!

Rated 5 out of 5 stars

The engineer arrived before 8:30am, was polite, patient, and very thorough. He took great care while fixing my boiler and explained everything clearly. Excellent service – highly recommended!

Company replied

Rated 5 out of 5 stars

Responsive and provided a great experience throughout the process. Will answer any questions or concerns you have with the issue. Will definitely use again!

Rated 5 out of 5 stars

The issue we were experiencing was first investigated, and once the root cause was identified, thoroughly explained to us. Positive Energy Heating are very responsive and took great care from start... See more

Company replied

Rated 5 out of 5 stars

I have used Positiveenergyheating many times over the years. They are courteous, punctual, honest, conscientious and fare. Always a great service! Thank you!

Company replied

Rated 5 out of 5 stars

Positive Energy Heating came to the rescue when we found we had a leak linked to our boiler. We found them through the Gas Safety website and I'm so pleased we did! Jae is incredibly professional and... See more

Rated 5 out of 5 stars

We’ve had J do various jobs in our home and we’re always impressed with his work. Would 100% recommend to anyone.

Rated 5 out of 5 stars

Jay was not only absolutely delightful but so efficient and got everything sorted within 24hours of contacting him. Super professional and a lovely guy!

Rated 5 out of 5 stars

The entire service was perfectly balanced between friendliness and professionalism. Clear explanations and expectations were given once the issues were diagnosed, transparent pricing and a level of fl... See more

Rated 5 out of 5 stars

Positive Energy Heating is always my go-to company when I need a plumber. Efficient, knowledgeable and always go above and beyond. Transparent pricing. Highly recommend.

Company replied

Rated 5 out of 5 stars

Jay was friendly, knowledgeable and overall extremely helpful. I would highly recommend his services

Rated 5 out of 5 stars

I have been using Jay for over 4 years on various jobs and porjects and he has never diaspointed us with the level of professionalism that he and his team deliver

Company replied

Rated 5 out of 5 stars

This guy name Jay. He know how run everything of the boiler. Whatever u need just ask him. He will do your job excellent. And he will look after you end of story

Company replied

Rated 5 out of 5 stars

Have been using Positive Energy for a few years and have never been disappointed by their professionalism and care in getting things right. They have done large and small jobs for me recently, a 5-be... See more

Rated 5 out of 5 stars

Great job very kind gentlemen would highly recommend

Company replied

Rated 5 out of 5 stars

Jay is brilliant 🙌🏽 He was super knowledgeable and professional, friendly and helpful, with competitive prices. Highly recommended 👌🏽 👍🏼

Company replied

Rated 5 out of 5 stars

Professional, polite & presentable workforce who were efficient, executing the works in a timely manner.

Company replied

Rated 5 out of 5 stars

Excellent customer service, assisted with a malfunctioning Boiler with great efficiency. Would definitely recommend


Company details

  1. Gas Engineer
  2. Environmental Renewable Natural Resources
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumber

Written by the company

Positive Energy Gas & Heating Solutions was founded with a simple yet powerful mission: to bring warmth, reliability, and energy efficiency to homes and businesses while embracing a mindset of positivity and excellence. Let us bring our Positive Energy to your home!


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Attention to detail and cleaned as they went along

Positive Energy came out to fix a leak in our loft shower. They also gave us a detailed quote for a new boiler.
They were prompt every morning and cleaned up after themselves, which I appreciated.
Look forward to usig them again.

November 25, 2024
Unprompted review
Positiveenergyheating logo

Reply from Positiveenergyheating

Thank you very much for your comment Deborah, it was a pleasure to doing business with you & I hope that your new shower is serving you & the Family well, as we know its a challenge when the Family gets bigger its a battle over who needs the bathroom the most.

Rated 5 out of 5 stars

The most professional company i have…

The most professional company i have ever come accross✌️✌️❤️

July 30, 2025
Unprompted review
Positiveenergyheating logo

Reply from Positiveenergyheating

Hey Mridul, Thank you very much sir. We appreciate your business & look forward to working with you in the future. For everyone's attention Mridul has a coffee shop called Etude in Crystal Palace, were they serve the best coffee & hot chocolate in the area.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look