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Positive Lending Reviews 

517
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently described as outstanding, with many appreciating its efficiency and the ease of the overall process. Reviewers highlight the quick response times and clear communication, making the experience straightforward and stress-free. Many people also felt well-supported, noting the team went above and beyond to understand and accommodate their specific needs. Consumers frequently mentioned feeling informed at every step, with personalized attention making complex processes manageable. This dedication and expertise truly made a difference for users, leading to successful outcomes.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer service,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and... See more

Response time

Customers consistently note positive experiences with response times, highlighting that advisors are... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't have asked for a better service or more support that we received from Positive Lending. Everyone we dealt with was so helpful and professional, but we must particularly thank Gillian for r... See more

Rated 5 out of 5 stars

All matters were dealt with in a professional manner for which I'm very grateful. The arrangement was finally instigated after a lot of grief for Ben and Mark caused by the inefficiency of the lend... See more

Rated 5 out of 5 stars

I passed a client to Brad to deal with a second charge. This particular client was keen to sort this out as quickly as possible and had already spoken to some other providers who were quite pushy in t... See more

Rated 5 out of 5 stars

I have recently had to arrange interim funding for a very important large payment I had to make quickly. Positive Lending have been wonderful towards this and I can say now that I can make it now. Not... See more


Company details

  1. Mortgage Broker
  2. Finance Broker

About Positive Lending

Written by the company

Founded in 2008 Positive Lending are industry leaders in Specialist Finance.

We are directly authorised by the Financial Conduct Authority and have won more than 25 industry awards in specialist finance.

Every year we arrange thousands of specialist loans for our customers, either directly or via 9000 mortgage brokers who recommend our services, so rest assured that you are in safe hands.

We can support with specialist lending solutions including:

  • Bridging loans
  • Second Charge Mortgages
  • Residential Mortgages
  • Buy to Let Mortgages
  • Commercial Mortgages
  • Development Finance
  • Equity Release and RIO

We have an unrivaled and extensive panel of lenders giving us the power to search the whole of the market and help find the perfect solution for your financial needs.

Our exceptional team are dedicated to supporting clients in making their property dreams a reality.

Visit our website

All the best Specialist Lending Solutions

Written by the company

Second Charge Mortgages
With a whole of market product range, exclusive products, transparent fees and superb service, we’re Positive we can find you the best second charge mortgage outcome for your clients; discover more and meet the team
Bridging Loans
Our bridging experts promise you the best rates on the market, AIPs in 4 hours, a specialist valuer panel who are selected for speed, expert bridging solicitors and focussed underwriters. When it comes to bridging, Positive is the packager of choice.
Specialist Residential and Buy to Let
For customers struggling to secure mortgages on the high street, our expert Mortgage Desk are on hand to help. So if you have a specialist residential or buy to let case that’s difficult to place, take a look at how we can help you.
Commercial Mortgages
Our team of lending experts give you access to a wide range of specialist lenders and private funders. When it comes to commercial mortgages; we’ll make sure your clients get the best outcomes available.
Development Finance
We ensure that we meet your clients’ project needs and deliver high returns for their investments through competitive pricing and prompt delivery of funds.
Equity Release & RIO
We have a great range of products designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.

Contact info

4.9

Excellent

TrustScore 5 out of 5

517 reviews

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4.9

All reviews

(517)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive Lending Review

Sue and Kieran at Positive Lending were incredibly helpful throughout our process of obtaining a second mortgage. They kept us updated at every step, explaining everything very clearly. They didn't just rely on email to communicate; they actually called at each stage so we could have a conversation and ask questions, which I especially appreciated. 5 out of 5 from me.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Celi was amazing from start to finish…

Celi was amazing from start to finish working on a case with me.
She kept me in the loop and worked with me to resolve lender requests and hiccups along the way. Can't thank you enough for the work you did super service thanks

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

Suzanne has been amazing chasing the…

Suzanne has been amazing chasing the lender and keeping me upto date on everything that goes on, I cannot recommend her highly enough. The process is simple but my lender keeps asking for more information so the deadline has moved back but positive lending have been amazing

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service, supportive and excellent advice from start to finish. Brad and Sue supported us throughout and can’t fault them.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Another Great Service from Positive Lending

Just received the fantastic news about the completion of a 2nd Charge referral.
I must commend Suzanne Brown for the frequent updates throughout the processing of the case. The timely completion is the icing on the cake! 😊 It was refreshing not to have to chase for case progression details and also knowing that the client was being kept in the loop as I was. Keep up the great work ethic and I will most certainly send more referrals your way when possible.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Feedback on Positive Lending

The combined team - both front end and underwriting were throughout our application - both responsive and extremely helpful. Emails were responded to timeously and technical aspects explained clearly. Follow-up documentation was acknowledged swiftly and the whole process was done in a very professional and customer focussed way.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Positive Lending…

I cannot recommend Positive Lending enough. I dealt with Declan and Georgia. They were professional, very clear with expectations and timing, and act very quickly keeping me posted on every step of the way. Their kindness was also exceptional. Thank you!!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Celi was great!

Celi was very quick to confirm or reply to any details/queries throughout the process, on what was not a straight forward case. Many thanks in getting this one across the line. Your help was very much appreciated.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Celi Digby is fantastic

Celi Digby is fantastic.
As a broker myself , its always great to see someone who is super responsive and on the ball, it wasn't a large loan but she still dealt with it in a timely manner and the clients are overjoyed with the outcome, happily recommend Celi's services.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company to work with

Fantastic company to work with! Professional and helpful, amazing customer service!

Suzanne is an absolute star. We can't thank her enough for her support and excellent communication with ourselves and the lending company.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Engaging and Thorough

Great working relationship established from beginning of process to completion. Positve Lending always there when needed in a timely manner and effective in delivering within stated timescales.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience

The company was responsive, transparent and efficient. Alex Hamilton should be singled out for his knowledge of the market.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Best Company Ever Used

This company the best I have used, the service was quick and straight forward. The staff are very professional and understanding, and they made the process super easy for me to complete.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Dear Celi,

Dear Celi,

I wanted to reach out on behalf of both myself and my client, Claire Turner, to thank you for the outstanding service you provided throughout our recent lending process.

Claire and I were both impressed by your comprehensive knowledge and the way you handled every inquiry with such professionalism. Your efficiency was remarkable, and you made what can often be a complicated process feel straightforward and stress-free.

Your dedication and expertise truly made a difference for us, and we're grateful for all the hard work you put in.

Thank you again for everything, Celi.

Best regards,
Louise Warneford

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

From the initial introductory call with…

From the initial introductory call with Richard to the final completion call from Georgia, the entire process has been superb. The team were always there to help with any queries and kept me update to date throughout. Will most certainly use Positive Lending again in the future!

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Ed Barnes

I worked with Ed Barbes to secure a mortgage for a client, and the experience was seamless. He was knowledgeable, responsive, and highly efficient throughout the process. I wouldn’t hesitate to collaborate with Positive Lending again.

Nimmie Worsley

July 28, 2025
Unprompted review

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