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Positive Lending Reviews 

517
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently described as outstanding, with many appreciating its efficiency and the ease of the overall process. Reviewers highlight the quick response times and clear communication, making the experience straightforward and stress-free. Many people also felt well-supported, noting the team went above and beyond to understand and accommodate their specific needs. Consumers frequently mentioned feeling informed at every step, with personalized attention making complex processes manageable. This dedication and expertise truly made a difference for users, leading to successful outcomes.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer service,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and... See more

Response time

Customers consistently note positive experiences with response times, highlighting that advisors are... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't have asked for a better service or more support that we received from Positive Lending. Everyone we dealt with was so helpful and professional, but we must particularly thank Gillian for r... See more

Rated 5 out of 5 stars

All matters were dealt with in a professional manner for which I'm very grateful. The arrangement was finally instigated after a lot of grief for Ben and Mark caused by the inefficiency of the lend... See more

Rated 5 out of 5 stars

I passed a client to Brad to deal with a second charge. This particular client was keen to sort this out as quickly as possible and had already spoken to some other providers who were quite pushy in t... See more

Rated 5 out of 5 stars

I have recently had to arrange interim funding for a very important large payment I had to make quickly. Positive Lending have been wonderful towards this and I can say now that I can make it now. Not... See more


Company details

  1. Mortgage Broker
  2. Finance Broker

About Positive Lending

Written by the company

Founded in 2008 Positive Lending are industry leaders in Specialist Finance.

We are directly authorised by the Financial Conduct Authority and have won more than 25 industry awards in specialist finance.

Every year we arrange thousands of specialist loans for our customers, either directly or via 9000 mortgage brokers who recommend our services, so rest assured that you are in safe hands.

We can support with specialist lending solutions including:

  • Bridging loans
  • Second Charge Mortgages
  • Residential Mortgages
  • Buy to Let Mortgages
  • Commercial Mortgages
  • Development Finance
  • Equity Release and RIO

We have an unrivaled and extensive panel of lenders giving us the power to search the whole of the market and help find the perfect solution for your financial needs.

Our exceptional team are dedicated to supporting clients in making their property dreams a reality.

Visit our website

All the best Specialist Lending Solutions

Written by the company

Second Charge Mortgages
With a whole of market product range, exclusive products, transparent fees and superb service, we’re Positive we can find you the best second charge mortgage outcome for your clients; discover more and meet the team
Bridging Loans
Our bridging experts promise you the best rates on the market, AIPs in 4 hours, a specialist valuer panel who are selected for speed, expert bridging solicitors and focussed underwriters. When it comes to bridging, Positive is the packager of choice.
Specialist Residential and Buy to Let
For customers struggling to secure mortgages on the high street, our expert Mortgage Desk are on hand to help. So if you have a specialist residential or buy to let case that’s difficult to place, take a look at how we can help you.
Commercial Mortgages
Our team of lending experts give you access to a wide range of specialist lenders and private funders. When it comes to commercial mortgages; we’ll make sure your clients get the best outcomes available.
Development Finance
We ensure that we meet your clients’ project needs and deliver high returns for their investments through competitive pricing and prompt delivery of funds.
Equity Release & RIO
We have a great range of products designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.

Contact info

4.9

Excellent

TrustScore 5 out of 5

517 reviews

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4.9

All reviews

(517)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service.

I recently had cause to consider a secured loan and was put in contact with Positive Lending in order to move forward with this. I found them to be polite, helpful, very knowledgeable and prompt with the attention to detail and the whole process was very quickly put in motion and also completed very quickly as well.
I was very happy and impressed with their service and would recommend them happily.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Highly recommended

The whole process from start to finish was excellent, we were kept up to date at each point of the application, we were even advised of a revised rate which meant our monthly payments dropped. Every step was easy.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly professional service

Having had to renew a mortgage later in life, the service and help we received from Positive Lending was second to none , with Suzanne and Declan making the complicated process far easier than it could have been

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Smooth, speedy service which was explained clearly. The team were responsive to emails and easy to talk with. Highly recommend

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic - highly recommended

We had a fantastic experience with Positive Lending! They helped us secure a loan for our home improvements, and the whole process was smooth and incredibly fast. Georgia and Declan were so friendly, helpful, and always available to offer advice when we needed it. Their expertise and support made everything stress-free, and we couldn’t be happier. Highly recommend their services to anyone looking for financial help!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend James and Maria

James pulled out the stops in the week before Christmas to find finance as well as introducing me to an excellent solicitor. He presented everything clearly and efficiently and guided me from beginning to end in this my first property investment. Nothing was too much trouble. And the icing on the cake: fair fees despite the urgency. It was a pleasure to work with James and Maria. Thank you James!

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

Complex Case

Ed Barnes at Positive Lending was brilliant from start to finish in terms of sourcing a very complicated case for one of my clients, after an initial knockback from a lender beyond our control, I thought I would have to inform my client that their debt consolidation was not possible. However, Ed did not give up and found a lender that would consider my client's circumstances. Just over 3 weeks after applying to them we had a mortgage offer and this completed yesterday. My client was over the moon! Thanks Ed & Positive Team

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Declan and George. They put so much work into making sure I got my loan accepted and all communication was very good . I would highly recommend.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

A friendly professional journey to retaking control over our finances.

Kieran, Gillian and Jade guided us through a painless process that was unbelievably quick and resulted in us becoming debt free, ( bar the mortgage) combining them into one lump sum and giving us control over our finances again. Their friendly approach made us trust that we were doing the right thing and made us aware of exactly what we were doing . We struggled for months, paying Peter to pay Paul and now we can start saving now that the stress of debt has been lifted from our shoulders .
Would I recommend this company.. hell yeah!

February 8, 2025
Unprompted review

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