Ordered a postcard with Postaly, I had a few questions so I contacted their customer service. They replied to all my questions very proffesionaly. Will use again. Michael
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've never written to a celebrity before, but wanted to extend compassion to an individual facing health challenges. I liked the idea of a personal letter being sent and used Postalie. I woke up in th... See more
I have to say that your CAPTCHA is terrible. Every time the CAPTCHA appears, it is incomplete. Whether it's on your phone or on your computer. So every time I verify it, I always have to rely on luck,... See more
Company replied
Postaly's website is simple and easy to use and appears to be serious and trustworthy. It pleases me that there is platform that allows for contact with otherwise "difficult to reach" people. I would... See more
Company details
Written by the company
Postaly (formerly: postalie.com) is the first social network on paper. We help people connect with their loved ones by sending real postcards or send letters anywhere, privately and securely.
Contact info
64-66 Rue des Archives,, 75003, Paris, France
- contact-trustpilot.84932@postaly.org
- postaly.org
4.2
Great
179 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Forever grateful 🙏
August 31, 2022
Unprompted review
Brilliant very easy to follow
August 29, 2022
Unprompted review
The ease of using Postalie
I was very happy that my letter was sent with such ease, once I got all the steps completed.
August 19, 2022
Unprompted review
Nostalgic ❣️
The most effective way to showcase your love in an unexpected way ! It brings back the memories of childhood when we used to send postcards. Thanks Postalie 😊 It's the second time I'm using Postalie and will continue to use it many more times. Loved itttt !!!
July 20, 2022
Unprompted review
I am still awaiting my letter to arrive…
I am still awaiting my letter to arrive to Tom Cruise and is still processing what can be done to get it sent.
July 6, 2022
Unprompted review
Website easy to use and a great idea
Website easy to use and a great idea, my postcard never arrived so might have been down to local postal service.
I messaged Postalie twice for help on this and have now heard back and money has been refunded.
Also offer of a free card to be sent which was a nice gesture. Thanks
July 2, 2022
Unprompted review
Simple step by step instructions…
Simple step by step instructions make this site super easy to use.
I will defiantly recommend it to a friend.
June 21, 2022
Unprompted review
I appreciate the opportunity to connect…
I appreciate the opportunity to connect with then person I wanted to specifically. Great idea and I highly recommend
June 14, 2022
Unprompted review
Superb
Superb! I have the utmost confidence my letter will be delivered.
June 12, 2022
Unprompted review
Just started to use Postie
Just started to use Postie, so,so far so good.
June 8, 2022
Unprompted review
Here’s your feedback so you can…
Here’s your feedback so you can copy/paste it:
Fast response time and reliable!!!!! Great work on the UX design
June 3, 2022
Unprompted review
Awesome service
June 2, 2022
Unprompted review
LETTER TO BRUCE AND EMMA WILLIS
I WAS LOOKING FOR A WAY TO REACH BRUCE WILLIS. THROUGH POSTALIE I FOUND A WAY. I MAY BE ABLE TO OFFER A GLIMMER OF HOPE. I TRULY THANK POSTALIE FOR THEIR HELP.
DR JOSEPH MUSTO, PRESIDENT AND DIRECTOR OF LABORATORY MEDICINE, MICROBIOLOGY DX, BEDFORD, MA
June 1, 2022
Unprompted review
It's super easy
It's super easy, plenty of room to write your message. Very affordable!
May 30, 2022
Unprompted review
I did this on a whim and I had a very…
I did this on a whim and I had a very good experience it was quick and easy and I will hopefully use the service again
May 29, 2022
Unprompted review
I hope he will see my letter!
If you send my letter, to the person i wanted and he really see it, it will be blessing!
May 24, 2022
Unprompted review
Very easy to use and very nice company…
Very easy to use and very nice company to deal with
May 23, 2022
Unprompted review
If this works and my letter gets received I will appreciate it as a 5 + star
I tried this to see if my letter would reach its destination if it does will be so excited to see if I can be helped...
May 18, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.