Postcard Travel Insurance Reviews 

81
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I bought travel insurance from Postcard in early March 2020. I checked with them beforehand that I would be covered in the event of cancellation due to Government travel restrictions and they confirme... See more

Company replied

Rated 5 out of 5 stars

Unique policy that pays out the full cost of your holiday if you cant go! With lunatics like President Trump about who knows what will happen in this world! Cover is excellent with no excess, sports... See more

Rated 4 out of 5 stars

Didn't have to claim so no experience on that. Choose this due to the "cancel for any reason" cover. Seemed to offer good coverage - but unclear after I purchased (mid Feb) how they would cover clai... See more

Rated 5 out of 5 stars

Excellent insurance cover. Used for family holiday and water damaged my phone by accident. Has been dealt with and is being fixed/replaced. Will be using again for future trips and feel confident that... See more

Company details

  1. Travel Insurance Company
  2. Insurance Agency
  3. Insurance Company

About Postcard Travel Insurance

Written by the company

We’re not afraid to say it – the travel insurance market is broken, and Postcard is fixing it. At Postcard, we believe in doing miles better for our customers, and that begins with making sure you’re covered properly. From our broad-ranging policies, to ensuring that even the little things are covered, our policies start and end with meeting your expectations. And we didn’t stop there. That’s the Postcard difference.
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3.6

Average

TrustScore 3.5 out of 5

81 reviews

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3.6

All reviews

(81)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Good system - very thorough.

Good system. Unable to edit some details meaning you have to start from scratch. Ensure you have ALL details and they are accurate.

I'd use these people again.

August 19, 2019
Unprompted review
Rated 5 out of 5 stars

We contacted Postcard about travel…

We contacted Postcard about travel insurance and spoke to Marie who was very helpful and professional

August 15, 2019
Unprompted review
Postcard Travel Insurance logo

Reply from Postcard Travel Insurance

Dear Mr Jones,

Thank you very much for taking the time to leave us a review, my name is Anna and I am part of the team here at Postcard Travel Insurance. We are delighted that you chose us for your travel insurance needs and we thank you for your custom. Also, we will be sharing your comments with Marie, she will be delighted to receive them!


Thank you once again for leaving us a review, and we look forward to assisting you in the future.

Kind regards,
Anna

Rated 5 out of 5 stars

I tried many companies for travel…

I tried many companies for travel insurance but I was refused on medical grounds. I came across Postcard who offered me excellent insurance cover at very reasonable rates. I would have no hesitation in recommending this company.

July 20, 2019
Unprompted review
Rated 3 out of 5 stars

I still worry about the medical cover!

I've read everything tif group say about their insistence on the use of public hospitals. I still find this worrying. Much of what is said applies to Spain and I'm sure there is a problem there. Nevertheless, in much of the world (even some countries in Europe) public hospitals depend upon the patient's family to provide basic services - food, drinks, laundry etc. Because there is no way of predicting the position tif's medical advisors will take in any particular set of circumstances, you only find out whether you in fact have useful cover when the worst happens and that's really too late! Of course, an appeal to the Ombudsman will probably succeed in the end and if you've behaved reasonably - but who wants to go through all that!! I guess I'll just go on worrying because, as far as I can see, all travel insurers behave equally poorly and the tif group's personnel are always very friendly.

July 18, 2019
Unprompted review
Postcard Travel Insurance logo

Reply from Postcard Travel Insurance

Dear Pete,

Thank you for taking the time to leave us a review, my name is Thomas and I am part of the Postcard Travel Insurance Team.

Our primary focus is to protect our customers from the unethical practices and clinical risks of many overseas private medical facilities. We stand by our simple moral duty to do what is right by you.

If you have any concerns or queries, please feel free to contact us - https://www.postcardtravelinsurance.co.uk/contact-us/.

Thank you for getting in touch.

Kind regards,

Thomas

Rated 5 out of 5 stars

Really impressed

Simple to understand, easy to purchase, great on-line chat facility, friendly and helpful call centre and cheap! Have already told friends they' d be silly not to use postcard.

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. Policy sorted, medical questions asked professionally and quickly. Good service.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

Definitely recommended

The guy I spoke to couldn’t do enough to help me get the policy I needed, he went through everything thoroughly and double checked everything, and I ended up with the perfect policy for me at a price I was happy with. Would definitely use postcard again.

June 7, 2019
Unprompted review

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