Awful, nonexistent service. Absolutely awful company. Half my order was missing and my emails and Facebook messages remain unanswered. Glowing reviews are all 1 review users who posted around the sa... See more
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See what reviewers are saying
It marks 6 months now since I started to use Posted Protein nutrition and the difference is clearly seen. I believe that the food labels on other supplements are somewhat false and stores advertise mu... See more
My go to website for protein products. I'm a massive fitness fanatic and I am always looking for macro friendly protein bars. I love the variety available including some items I've never seen befor... See more
Large orders have always some free samples included, either stickers or protein bars. Their delivery times are much shorter than many other sites have (including Amazon).
Company details
Information provided by various external sources
Pick & Mix your favourite nutritional products! Quest Protein Bars, Oh Yeah!, Grenade + thousands of others available! FREE UK Shipping available.
Contact info
Basingstoke, United Kingdom
- postedprotein.co.uk
Their products are great
Their products are great. Been using the protein for a few days now and the taste is nice. Will update this later.
It was an overseas order and I didn't…
It was an overseas order and I didn't expect it to arrive that fast. Everything is good about it, the taste and flavor are exactly on point and the prices are good too.
Placed my order on the Monday evening
Placed my order on the Monday evening, the parcel was delivered on Friday evening. The quality is better than average which means I'll be back for more. Cheers
Superior quality protein
Superior quality protein! Good flavors and lots of different options. The prices are similar to other supplements stores but quality is over the top.
Good flavors and very potent stuff
Good flavors and very potent stuff. The shipping was so-so and probably could have been quicker but regardless I'd buy again. Cheers.
More or less what I was expecting but…
More or less what I was expecting but shipping could be improved..took more than a week to arrive. Thanks
These supplements are great
These supplements are great! The shipping was relatively quick too. Thanks
The delivery was exceptional even…
The delivery was exceptional even during the Covid19 lockdowns. The products are exactly as advertised and I am very happy with my order. Thanks.
Supported me to find a protien bar that…
Supported me to find a protien bar that works around my intolerances. Delivery timely and great customer services. Will use again for sure.
Didn't receive order and company is unresponsive to email
Placed an order for some protein bars, waited 12 days during which I sent 2 emails with no response. The only email i received was an automated one to say the order was cancelled due to not having stock after the long wait. Really poor, could have at least contacted me to offer an alternative product.
Gone downhill!!!
First few times I bought I was impressed with their service. But then something, quite a large order didn't arrive. No response at all to several emails. They have taken my money and have provided nothing! AVOID THIS COMPANY!
Two items were off, zero customer service
I emailed a couple of times to see where my order was but never received a reply. When my order did arrive, two of the items were off. I've emailed again and not had a reply but I was emailed twice to leave a review on the site. I left an honest review on the site and included images but that review has since disappeared.
The company is very keen on applying all sorts of digital marketing, but it doesn't matter how much marketing you use, if your product isn't up to scratch and your customer service falls below expectations, you're never going to market yourself out of that customer experience.
Shocking customer service!
When I first started using posted protein the level of customer service was excellent and I couldn't fault them at all.
The last order I placed with them I have not recieved - this was nearly 3 months ago.
I have sent numerous emails but I have yet to have any kind of response to any of them.
So in short their customer service is shocking and i would not advise shopping with them.
I ordered off of this site on the 28th…
I ordered off of this site on the 28th of March (2 months ago) and still haven't received my order. I am aware we are in difficult times at the moment so there will be a delay in deliveries however, this company are still sending out marketing to my email, texting me etc. but haven't received my package yet. I had a marketing message giving me 5% off my next order yesterday, even though I haven't had my first order. I have emailed and messaged them on all social media platforms and NO response. They do not care about customer service, and I would be completely fine with the delay if someone would just reply to my message and stop sending me marketing about ordering with them again. DO NOT SHOP HERE!
A really great company
A really great company which stocks the best products.
Plenty of pretty assurances but very poor customer service
This is the first time I have ever left a bad review for any company but the poor customer service that I received has prompted this review.
I placed a small order of 24 carb killer bars in November for a Christmas present. When they arrived I found one of the bars had a BBE of 10/19. I emailed the company to let them know in case they needed to check their stock. They replied on the 9th December apologising and promising a replacement bar would be posted. I would have been happy to accept a refund or even credit against my next order but thought a replacement would be nice. This has never arrived.
On the 2nd February I emailed to let them know it had not arrived and I was disappointed in their customer service as have still had no reply.You get a standard email:
`We will reply as soon as possible; as a small family business we do not take your business for granted 😃'
My first order was only for £20 but they have lost my future business as well as that from friends and family who are shocked at the lack of customer care. I made allowances for them being busy in the run up to Christmas but have now given up all hope of an apology let alone a replacement bar or refund.
Great company
Ordered some Keto cookies from here as a Valentine’s Day present and my partners loved them. We have recently brought some more as he liked them so much. Website is easy to navigate through and the range of products are really good. Delivery is fast and keeps you well informed.
What I do have to say was a nice gesture, was when I reordered with posted protein I received an email thanking me for making another purchase and it means a lot to them. Most businesses, small or large I’ve found just do a generic thanks for your order, but this felt more personal and definitely made me want to order with them again. It’s the little things.
Awful website + customer service!
Awful website. I ordered 2 cases of Bang for 70£, but I have never received anything! It’s at least 3-4 weeks ago since i ordered this, and at once DHL said it was on it’s way, and then suddenly it was returned to seller.
I have heard nothing from you about this! You don’t even respond to my mails.
I have gotten no cases of Bang, no money refund and definitely no service! I honestly just want to get back my money, and not use this website again. It’s sad.
Awful Customer Service
Never had such a poor experience with a company that I've needed to leave a bad review. First order was so good, fast delivery times and a great product however second order was never received and the seller (PostedProtein) have ignored my contact over the issue for near enough 2 weeks. I've requested a refund on two occassions and they have straight up ignored me.
Looks like their customer service is only great when things are going well.
Poor
Terrible delivery times and they always overcharge for shipping. Always an eror in their orders. Non existant customer service.

Reply from Posted Protein
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