Posten.no Reviews 

Parcel Number RK000045545NO was sent on December.2. No news till today, February, 27th. No finding efforts from Posten Norge. Bad service, not recommend

Yes, as others have stated packages which should be delivered to the door are not, even when the recipent is in fact at home. Also, Posten cut mail home delivery service down from 5 days a week to every other day seemingly without passing on any savings from this measure to the consumer. Prices keep on rising at regular intervals as if nothing happened.

Lazy delivery drivers, they refuse to deliver to the door even when paying for the door delivery.
They have an easy claim staying nobody is home, even when someone is home.

Every time I have an issue with a parcel I get told to contact sender. They keep canceling the conversation when I don't accept "its on it's way" as an answer to where the parcel is.
I understand that parcels go missing from time to time, but if it's PortNord that loses it, at least the customer service rep is nice and try to help.

I am at home all the time, but Posten claims I am not and asks me to collect the parcel in the post office. This is regarding the post number 0274 in Oslo. I even ask in advance in their app to leave it in front of the front door, over the door mat, and even though, Posten does not do that. It is an absurd.

I wish they can just close these post in Norway. My sister sendt me parcel with some norwegian buscuits and some nuts. It has been 20 days and still havent recieved. Customer service is bad and one of thier best excuse is now Covid 19.
I send parcel from uk and my family got it within a week. While services from Norway is disgusting. Shame to sucha develop and rich country who cant even have any good post services and looks like still living in thier viking and troll times.

Rubbish, avoid! Been waiting 3 weeks for a parcel and no one will respond to me or let me know what is going on.

Absolutely Garbage. My supplier posted 3 parcels from Norway to UK. first one arrived after 2 weeks. Second and third still havent arrived even though its been a month. I could have walked to Norway and back with the parcels in half the time it has taken them to deliver it. I can't believe how crap their service is. I have messaged them countless times and the only reply i get is "Sorry due to covid there is a delay" or "We dont know where you're parcel is" AVOID AT ALL COSTS.

Truly the worst postal company I have ever used. It is slow, expensive and seemingly unapologetic about it. Whenever packages arrive from the UK, they go into a 7-10 day holding pattern before finally arriving. Posten's staff in supermarkets are often busy on the tills serving supermarket customers, so this adds more time for items too big to deliver. Letter (and small package) deliveries are apparently decreasing (and you wonder why eh?). The service is no longer 5 full days and is decreasing to 3 and I have heard 1 day per week. All post is now routed through Oslo regardless of your location in Norway, which adds more time and opportunity to get lost or stolen. I can't think how a modern country let its postal system turn into this, when in other places Internet shopping means packages have overtaken letters as the core business. Posten's core business seems to be in Toll tax collection and fining you for being 1g over its weight limits. They are full time in the business of frustration. Just close them down or start again.

0 star if possible moved from the UK to norway worst post system i have ever seen. Old system need ID number or D number to get a simple text saying post has arrived then take ID with you simple. Instead need to wait for a post slip in the post thats another 3 days of waiting time. The slip I get always say 2nd warning never seen a 1st warning slip since living here in norway stavanger. They have no way of checking for you if there is post there for you so its a peace of mind that its safe and not delivered and stolen.

Bad costumers service, waiting two weeks to send a package from Bergen to Ålesund. Tracking system is seriously one of the worst ones I seen in this time. You better order from China it will be faster.

Poor customer service on the local post office in Leirfjord. They refused to mail my package to a national customer!!! Even if I paid for my Postnord package slip!

We better start getting postnord fillials to replace Posten Norge!!
I refuse to pay NOK 180,- for what I could get for the price of 136,- on PostNord!

I called postnord and they gave me a refund for the unused package slip. I told them about posten denying me to mail the package through postnord.

Flexibily from extremely limited to none, if you have other freight options go for them instead!!

The worst postal service. I lived in 4 countries. 10% of the orders are delivered well. They do not respect our money we spend to use them. They do not respect our packages. They do not care. Slow service, very expensive service and many racist employes on the stores that deliver the packages. And the worst of all? They have removed the email address from their site so we cannot complain!!!

Ordered food supplements of 0.1 kg weight. Retained by the customs like I ordered 2 containers of AK-47. After waiting entire week they finally send the message I need to send documentation what did I order, then after that, I needed to pay almost 300 NOK of customs for the delivery to the closest store to pick it up. What the actual f****???

It's absolutely awful. My friend sent me a package a day before I sent them a package. The package I sent them has almost arrived, it's very close. However, the package they sent me still only says that it has been sent out of their country. When I have called the postal service they said that the package hasn't arrived in the country. Where the hell is it?! This notification came on December 6th, it is now December 12th. There's no way a package takes 6 days to get from the UK to Norway. And how come my package has delivered so quickly? I sent it a day later I am so confused. I am never sending a package again. Another thing I hate is that we must write down the contents of the package. This is meant to be a Christmas gift!! Now the receiver will know what's inside. I'm so upset. I know it's the Christmas period so packages will take slightly longer to send, but I am flying back to Canada tomorrow and won't be back until next year. And if they really did take longer to send in this period why is my package sending so much quicker than his?

Terrible, just terrible. They never manages to deliver at home when you pay for it. They don't call, they don't send message and clearly even though I am home they claim I weren't home. When I moved and registered my adress on their website they spammed me with emails for year's, and every time I tried to unsubscribe on the newsletters I got an error message. They lost a package, they are slow and expensive.

Lived in 4 countries, posten from Norway is the worst post service I had to deal with. A lot of mistakes all the time, packages lost for weeks, packages went to the wrong delivery place and of course, they delivered a private package last year, to my wife... Employees at the delivery places, the majority are rude and some of them very racists. Super expensive for the bad quality service they provide... When I have the chance I chose postnord. Not recommended at all...

Dear Posten.no, you should write on your website with big letters - "We don't care about our customers and wanna be fined based on The Data Protection Act 2018, cause everyone who registers with us gets sms spam straight away and we can't do anything about it nor we do care".
You guys get payments through you, how safe is it to make them, honestly? If you can't fight off simple spam case. Moreover, not infroming your potential customers about the high risk of personal data disclosure is a deception.
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