The Potato Guys Reviews 

364
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered from these guys a few times before, with no issues. On the last occasion we haven’t received anything. Sent several emails asking to update, but were ignored. There is no other way to comm... See more

Rated 5 out of 5 stars

These guys are amazing… Communication ain’t always instant - that’s because they’re doing back breaking work producing a quality product. Patience is a virtue. Roasted, boiled and chipped so... See more

Rated 5 out of 5 stars

Been getting these tatties for ages now, better than anything in the supermarkets. Use them in any way you like, they make excellent crisps. Price is great when you compare them with supermarkets kg f... See more

Rated 5 out of 5 stars

I have been a customer of ‘The Potato Guys’ for about 2 years. The potatoes they produce (Markie variety) is the most versatile being great boiled, roasted and the best I’ve come across for making chi... See more

Company details

  1. Food Products Supplier

Written by the company

We sell potatoes straight from the farm to your doorstep. 25kilo bags that will last six weeks and grown specifically for taste - amazing for chips, baking, wedges, boiled and mash!


Contact info

4.8

Excellent

TrustScore 5 out of 5

364 reviews

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4.8

All reviews

(364)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Maris Piper's are dumped

We were a "Maris Piper" household until we heard about "Markies", now we have wonderful chips, fantastic roast potatoes and the best mash ever. Thank you Potato Guys.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Kids won't eat frozen chips anymore

These are such low sugar content, I am now making pale chips as good as any chippy and the kids ask for 'proper chips' now. They do roast well too. Keep them in the garage in pitch darkness and easily last 1 month. Just made my forth order.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Wow best homemade chips :)

Wow! Delicious potatoes and fantastic value! Great mashed, roasted, baked and absolutely delicious as home made chips. The kids are obsessed! Friendly and quick delivery too. Highly recommended

November 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great potatoes

Great potatoes. Excellent for chips but versatile for roasting or mashing. They keep you informed of progress with your order and developments on the farm.
Prompt delivery.
The potatoes keep well in a cool dark place.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with these potatoes 10/10

Very pleased with these potatoes,just what I needed they are good all rounders and came in super condition.The delivery was fast and they were packed well,they lasted over the month for just the two of us and were just as good at the end as in the beginning
Would highly recommend !

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Potatoes

Best potatoes ever no matter how you cook then. Always fresh with no blemishes.great price and good delivery service.Great company. Well done guys

October 31, 2023
Unprompted review
Rated 3 out of 5 stars

The potatoes are very tasty, but.....

I found the taste of the potatoes to be good, but unfortunately, the order management and delivery were terrible. I had ordered three bags of potatoes, but they were packed in boxes which caused some inconvenience. During the first delivery attempt, only one of the boxes arrived, and I had to contact them again to receive the remaining two bags. They again packed the potatoes in boxes during the second delivery, which were not very strong, and the potatoes got wet somewhere during the transit. As a result, I had to transfer them to dry potato sacks. I would like to request that in the future, they bag the potatoes again in the sacks and do the order in one go to avoid any such inconvenience.

October 13, 2023
Unprompted review
The Potato Guys logo

Reply from The Potato Guys

Hi Viga, thanks for your comments. We have to pack them in boxes so they can go with the couriers, they won't accept them just in bags. However we will be moving onto stronger boxes shortly which should solve that problem. Thanks

Rated 5 out of 5 stars

Amazing Product

Great communication, potatoes are amazing and so fresh. Very easy to order and delivered straight to your door. Make great chips in the air fryer and deep fat fryer, would highly recommend.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

These guys are amazing…

These guys are amazing…

Communication ain’t always instant - that’s because they’re doing back breaking work producing a quality product. Patience is a virtue.
Roasted, boiled and chipped so far - first class.

As a born East Coaster, I’m now glad I’ve got a rival for the Ayrshires that my outlaws take so much pride in. 🙏🏼

Got my custom (and a few recommendations) - thank you.

🏴󠁧󠁢󠁳󠁣󠁴󠁿 🥔

October 11, 2023
Unprompted review
Rated 1 out of 5 stars

Not a good experience.

Ordered the 2nd Sept...expected delivery with 7 days as stated on email.. contacted on 10/11th Sept which is a challenge in itself .. website contact form doesn't work .. Facebook messages ignored .. sent 2 emails prior to getting a response. I was eventually told it was their mistake and they would be sent 12th for delivery 13th .. contacted again on 15th no response .. asked for refund no response. Customer Service is seriously lacking.

In response to reply from Potato Guys..I never ordered Markies, as you are fully aware and I proved via email to yourself. I never ordered Markies as at the time I ordered there was a 3/4 wait for them so I ordered the new potatoes with an intention to buy the Markies when I would need my next delivery.

September 18, 2023
Unprompted review
The Potato Guys logo

Reply from The Potato Guys

Hi Gill, we can only apologise for the problems you've had, we allocated your order to our Markies orders that were still to be harvested and weren't available - you should have been sent the new potatoes. We've been having work done on our comms in preparation for the new season so it looks like you've just been unlucky with us missing your emails and apologies for that. We refunded you as requested.

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