The Potato Guys Reviews 

364
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered from these guys a few times before, with no issues. On the last occasion we haven’t received anything. Sent several emails asking to update, but were ignored. There is no other way to comm... See more

Rated 5 out of 5 stars

These guys are amazing… Communication ain’t always instant - that’s because they’re doing back breaking work producing a quality product. Patience is a virtue. Roasted, boiled and chipped so... See more

Rated 5 out of 5 stars

Been getting these tatties for ages now, better than anything in the supermarkets. Use them in any way you like, they make excellent crisps. Price is great when you compare them with supermarkets kg f... See more

Rated 5 out of 5 stars

I have been a customer of ‘The Potato Guys’ for about 2 years. The potatoes they produce (Markie variety) is the most versatile being great boiled, roasted and the best I’ve come across for making chi... See more

Company details

  1. Food Products Supplier

Written by the company

We sell potatoes straight from the farm to your doorstep. 25kilo bags that will last six weeks and grown specifically for taste - amazing for chips, baking, wedges, boiled and mash!


Contact info

4.8

Excellent

TrustScore 5 out of 5

364 reviews

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4.8

All reviews

(364)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Just received my potato order today &…

Just received my potato order today & it wasn’t long until some were washed & in the pot. We’ve just eaten them & they were everything we hoped they would be, Absolutely delicious. These guys are amazing they deliver exactly when they say they will. There’s nothing like a good spud.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Always tasty tatties …

My full family have had the most amazing potatoes. Theyr just different to any potatoes you get in the shops .when I couldn't get these potatoes I just ate rice n pasta until I got my potatoes from the potato guys theyr the best .n I feel they work really hard to get your order to you as soon as possible. 100% great company. Highly recommend 👌

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. Communication from start to end has been great and we are so excited to see our order leave the farm. The tatties are by far the best on the market and far superior to anything that you can buy in your local supermarket.

August 3, 2023
Unprompted review
Rated 3 out of 5 stars

Potatoes are excellent but packing a…

Potatoes are excellent but packing a disaster
Parcel Force driver very apologetic about state of box which was burst open. Couldn't tell if any were missing. What a mess it made of my floor all soil off potatoes leaked out bottom. The two internal side flaps that give base weren't folded down which is probably why it's in such a state. Parcel Force advised that was way it was loaded to his van. Hence 3 stars

June 16, 2023
Unprompted review
The Potato Guys logo

Reply from The Potato Guys

Hi Eileen, sorry to hear this. We're actually changing our boxes up to a heavier grade and going to glue them to try and sort things like this out. To be fair, the courier we use are pretty good, it sounds like it's an unfortunate instance.

Rated 2 out of 5 stars

Ordered on the 4th of June was told by…

Ordered on the 4th of June was told by private mail would be here Thursday the 5th or Friday the 6th at the latest nothing arrived I then put a post on Facebook and reply saying they didn’t want to have potatoes lying in a hot van so would be Monday 11th again no order arrived I have now saw an email stating it could be Thursday 15th before they arrive
We have had potatoes from you guys lots of times and no problem with delivery
So hopefully I receive my order this week !

June 4, 2023
Unprompted review
Rated 5 out of 5 stars

First of all Best tatties ever

First of all Best tatties ever. Makes fabulous chips or roasters. Never disappointed. Rarely have a bad potato.
Customer service is very good. Kept informed of delivery & availabilty

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered the potato’s on the 22nd of may…

Ordered the potato’s on the 22nd of may said it would be the follow Tuesday for delivery all well and good but no order arrived checked it on line said it was still processing it left messages no reply had to open a pay pal case against them before they did respond they claimed correctly postcode didn’t match address yes for some reason we get two postcodes any how corrected that still no order escalated PayPal responded with a new bag would be send out for 6th of June no order again no response to text or phone calls
Now I’ve ordered many times in the past but suddenly the price has doubled to 27 pound plus with delivery from 15 pounds for a 25 kg bag and service and quality always good
I don’t know what’s going on here but I do know if you carry on like this you won’t be going on as your gonna lose all your faithful customers and although you may not care about my custom after this happens again and again with others you will very sad news

May 22, 2023
Unprompted review
The Potato Guys logo

Reply from The Potato Guys

Hi Sharon, the potatoes were sent out as promised on the 6th June and delivered on the 8th of June as we said they would be. Your initial order was delayed because the online form that you filled in had the wrong postcode on it - our system is fully automated so it couldn't match the address. The price is up due to market forces and we hope it will drop down again in the next month or so. We're happy to give you a full refund if the box is unopened & we'll arrange Parcelforce to uplift. Thanks.

Rated 5 out of 5 stars

Top Notch Product

Great product the Real McCoy
Straight from the field have shared with the family
product makes brilliant Chips, Baked Potatoes,
Roasted Potatoes and Mash potatoes great to get a real tasting product instead of poor quality bought else where and on occasions they only last a week then they go soggy but not this product there is a new kid on the block

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Just want to say thank you.

I have been getting these potatoes for a while now and I would not go anywhere else. They make the best chips and last for ages, I made potato and leek soup with them, they were so good, I love the potatoes guys.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great potatoes.

I have been ordering potatoes from The Potato Guys for a long time now. I’m kept up to date with what’s happening. And won’t ever get my potatoes from anywhere else. Once you try the markies variety you won’t want any other. The guys are very friendly and helpful it’s a pleasure dealing with them.

May 10, 2023
Unprompted review

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