You had the article I wanted as a nacklace in the style and size that I wanted and at a competitive price point (overall cost of item and postage compared with others). The overall value was great. Th... See more
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Review summary
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Easy to use website with great products at good prices. Order process and payment very straightforward. I ordered silver initial cufflinks. Communication was second to none when I needed to check... See more
Absolutely beautiful piece of jewellery for my husband. The quality is excellent and the personalisation made it even more special. It came in a beautiful gift box with a spare gift pouch for another... See more
I purchased a Goddess symbol necklace from Potiega; the ordering process was simple, the delivery time reasonable and the necklace itself is perfect, subtly beautiful. The chain has an extension secti... See more
4.5
Excellent
136 reviews
Asks customers to review
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Replied to 60% of negative reviews
Typically replies within 24 hours
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Lovely necklace ..…
Lovely necklace ...well made and came in nice box ..great personal present for someone.
September 30, 2024
What a beautiful family heart necklace…
What a beautiful family heart necklace with names engraved in arabic!! What more could i ask for!! 👌🏼 Would definitely recommend ordering from Potiega. Will be ordering from them again!! 💯 Spoken to Yusuf who responded back to my emails straight away and helped me with my order thank you so much Yusuf.
September 27, 2024
Necklace broke after only three wears
Necklace broke after only three wears, thankfully my ring fell into my top otherwise it could have been gone forever.
When I emailed they agreed to send a replacement, which never arrived. When I chased them the promised to “look into the issues and email back the following morning” four days later there was still no response. When chased again they have agreed to refund, but let’s see how long that takes.
July 29, 2024
Reply from Potiega
Thank you for reaching out and sharing your experience with us. We're truly sorry to hear about the issues you've encountered with your necklace and the delays in communication regarding your replacement.
At Potiega, we strive to ensure all our customers have a positive experience with our products and services, and it seems we haven't met those expectations this time. Please rest assured that your refund is being processed, and you should see it in your bank account within 1-2 business days.
We appreciate your patience and understanding, and we are taking steps to ensure such issues do not recur in the future. If there’s anything else we can do to assist you, please don’t hesitate to reach out.
Warm regards,
The Potiega Team
Super innovative product
Fast delivery, lovely piece and good quality.
Great value and appreciated the gift box.
Love the way the name is engraved right through. My wife was delighted!
September 5, 2024
Great choice of gifts for all…
Great choice of gifts for all occasions. I picked a silver personalised necklace for a friend, similar to one I previously purchased. It arrived within days of ordering. I've found the prices to be very reasonable and goods to be of excellent quality.
August 27, 2024
Lovely necklace
Lovely necklace for my daughter-in-law's birthday. Arrived exactly as promised. She is delighted with it.
August 6, 2024
Excellant service
July 30, 2024
Very efficient ordering process and…
Very efficient ordering process and delivery time.
August 2, 2024
Beautiful little pendant
Beautiful little pendant. Nice quality, and nicely personalised.
Wife loves it!
August 2, 2024
Your asking me to comment and I’ve…
Your asking me to comment and I’ve still not received my item ????
July 30, 2024
Reply from Potiega
Hi Colin,
I checked the order. According to our records, your order was delivered on 1st August via Royal Mail Tracked 24 delivery. Please reach us if you need any help.
Lovely product
Really easy to navigate website , product arrived promptly and beautifully packaged
July 29, 2024
100% recommendation
I ordered some initial cuff links, as a graduation gift for my son. They arrived a couple of days before the due date, and are beautifully made. The ease of making the order, and the update emails made the whole shopping experience a pleasure. I would 100% recommend this company, and my son was very impressed with them, and proudly wore them at his graduation.
July 2, 2024
Stunning necklace
Stunning necklace. Arrived within specified time frame. Sister loves the gift.
July 3, 2024
Delivery
Delivered when I wanted. Product was how it was displayed. Bit of an issue on delivery. Overall would buy again
July 8, 2024
gift
bought as a gift. very nice and delicate chain with a heart pendant with a name graphic.quick delivery. satisfied
July 3, 2024
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