Pott Candles Reviews 

447
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 273 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the wonderful products, beautiful designs, and very smooth ordering process. People regularly state that online purchases always arrive promptly and are securely packaged in protective, eco-friendly materials. Buyers are thoroughly impressed by the attractive pottery containers and the wonderful, natural fragrances that create a pleasant atmosphere at home. However, some people mentioned that a few specific candles suffered from uneven burning or problematic pooling wax issues during use. Others also noted that certain fragrance options felt a bit disappointing or much weaker than expected once finally lit.

What people talk about most

Quality

Customers consistently note positive experiences with quality, frequently praising the beautiful handmade... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that items arrive quickly and... See more

Order

Users describe positive interactions with order, highlighting how placing an order is super easy and products... See more

Customer service

People report positive experiences with customer service, noting that the team is responsive, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been seeing Pott Candles among many other candle makers in my Facebook feed for several months now. I used to be a big Yankee Candle fan, but I think not only have they priced themselves to... See more

Rated 5 out of 5 stars

Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more

Rated 5 out of 5 stars

I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more

Company replied

Rated 5 out of 5 stars

I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more

Company replied



4.5

Excellent

TrustScore 4.5 out of 5

447 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 34% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(447)

276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Great service as always. Plenty of information regarding order and time to change my subscription should I wish to. Items come very well packaged.

April 7, 2026
Rated 5 out of 5 stars

Pott candles are lovely

Pott candles are lovely. Timely delivery. Beautifully packaged. Candles have always been a weakness of mine and always bought shop or anything that smelled interesting- sometime to be disappointed by looks of a candle presentation but not smell. I treat myself to these lovely candles that do actually smell, the pot is very easy to clean. Love the little matches and match pot.

March 30, 2026
Rated 2 out of 5 stars

I adore my Pott Candles

I adore my Pott Candles. But these were for a gift and they were delayed … over a week late but only when I contacted Pott did I know there was a delay

March 19, 2026
Rated 5 out of 5 stars

Lovely, valued product

Really efficient service, and lovely products. Most of the scents are absolutely lovely. The starter pack is very well made, and rather beautiful. The candle recipe is lovely, very little residue from the flame. All in all a lovely, valued product.

March 6, 2026

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