PoundFun Reviews 1,049

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the wide variety of products available, often highlighting the excellent value for money and competitive pricing. Many people appreciate the fast delivery and the quality of the items received, making it a go-to for gifts and special occasions. However, some customers were dissatisfied with the contents of certain surprise boxes, feeling that the value or suitability of the items did not match expectations or descriptions. A few other people also felt that some orders arrived with missing or damaged items, and occasionally experienced slow delivery times.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the quality of toys,... See more

Price

People report ambiguous experiences with price. Many customers praise the excellent prices, good value for... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report positive experiences, such as... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast delivery, with... See more

Value for money

Clients share ambiguous opinions on value for money. Many customers praise the excellent value, with some... See more

Based on these reviews

Rated 3 out of 5 stars

Not worth the money. While the concept is brilliant, with the advertisement of contents portraying an excellent value product, in reality what arrived isn’t as received and the monetary value isn’... See more

Rated 3 out of 5 stars

I has no problems on my previous two orders but this time I had two floatable toys were faulty. I asked for a replacement and I was told I was going to hear back, never heard back from anyone. If you... See more

Rated 3 out of 5 stars

Overall I’m happy with my purchases apart from the Nerf Surprise Box. It states a retail price of £62.00 for just £35.00, when purchased I only received four items which I could have purchased at a re... See more

Rated 5 out of 5 stars

I've been using pound fun for over two years now to buy the fundraising items for the childhood brain tumour charity SUCCESS. I myself am a surviver so am particularly eager to help them. I use the... See more


Company details

  1. Children's Toys Store

Written by the company

Cheap toys, games, books, party supplies & more from just £1. www.poundfun.com


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing shop!

Amazing shop!
Massive variety of products, always my go to shop whenever I need anything whether that’s Halloween, christmas, birthdays, easter! Fast delivery, lovely customer service and excellent prices. They always have amazing deals on too! 10/10!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great products for great prices

I’ve ordered from poundfun plenty of times and never had a problem weathers it’s been craft making stuff to bluey toys and cocomelon absolutely brilliant company with amazing products and prices and it’s the sort of site you need with kids and the cost of everything going up but yet they still manage to keep there prices low which of course is one of the many reasons why I love to shop at poundfun

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! Have used a few times for birthdays and Christmas! They also have something the kids will like and amazing prices too!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 4 mega boxes and some bits

I ordered 4 mega boxes and some bits, 1 mega box and bits arrived nothing else, have tried calling they emailed and said the photo of delivery showed 3 packages. Yes it does but only one from them. Which they can clearly see. I’m disgusted with the lack of customer care

October 19, 2025
Unprompted review
Rated 3 out of 5 stars

I has no problems on my previous two…

I has no problems on my previous two orders but this time I had two floatable toys were faulty. I asked for a replacement and I was told I was going to hear back, never heard back from anyone. If you can take the risk of the items being faulty then but it but if you think you would need customer service help, dont bother

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love poundfun

I absolutely love poundfun, you get so much good stuff and pay next to nothing for them. Well worth using would definitely recommend

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

Bought two surprise boxes (Gabby and…

Bought two surprise boxes (Gabby and Barbie) and they were really naff! The price totalled less than advertised and there were lots of pieces that were tat.
I asked to return these items as it wasn’t as advertised. PoundFun said I could return the items but at my own expense. It would cost quite a lot to post these back via the post office, so I feel really ripped off.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Took payment on 19th September stated delivery 2-4 days.

Then stated order was processed on 24th September. By 2nd no parcel delivered! During this interim I raised concerns through email and social media; days for responses and then no apology! Response from stating the company is inadequate and disrespectful to not even apologise was it was an AI response.
Then I had we need check it with our courier as the courier hasn’t scanned it. I responded well you clearly know I haven’t got it if the courier hasn’t scanned it so give me my money back as the birthday has passed and I don’t want to deal with the company any longer. It was only when threatening trading standards I was issued a refund of items I didn’t receive. Poundfun had my money from 19th September until 10th October. I will never use the company again.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

If i could give no stars i would

If i could give no stars i would. I spent 50 pound on 2 mystery boxes that were meant to have a value of £60 in each box. 25 pound each. I recieved 1 box with not even £20 worth of toys etc. i emailed in regards to this problem and have been completely ignored! Im a single mum trying to make christmas special for my children one who is disabled that i care for myself so things arent cheap or easy. Absolutely devasted that a company could take someones much needed money and take advantage. DO not order. Companys can make mistakes but to not even respond, refund or atleast apologise is disgusting

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would! Dreadful service and no feedback. I ordered on 22/9 and the order was supposed to leave then and arrive 3-4 days afterwards. When no delivery arrived, I emailed them. I had no confirmation from them of my order or tracking details. They failed to reply. I emailed again afterwards and still they did not reply. I requested a refund and, yep you guessed it, no reply. I contacted Pay Pal and told them I wanted a refund. Funnily enough, the day afterwards, they decided to send out my order the day AFTER I requested my refund. I had to buy my goods elsewhere as I was waiting for it to complete a costume for a party. It took them 11 days to bother sending me an order I don’t want and asked for a refund. I would avoid this company like the plague. Luckily I didn’t spend a fortune.

September 22, 2025
Unprompted review

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