POWA Gym Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First things first, fantasic customer service from xs sports, really is top tier. When your spending a good chunkn of money, good customer service is a must. They delivered on this. The equip... See more

Rated 5 out of 5 stars

I was selling a seated leg curl and extension unit which needed to be disassembled for transportation. As I had bought the unit second hand I didn't have the instruction/assembly manual so I emailed X... See more

Rated 5 out of 5 stars

Ordered a Cross trainer. Came next day. Slightly damaged. But very very impressed with the instant response. Even though it says open mon-fri. I emailed today on Saturday expecting to get response on... See more

Rated 5 out of 5 stars

Purchased the xs leg extension which arrived very quick after ordering. Built it up next day which was simple to do but found that the large pad supplied had wrong size of hole in it so wouldn't sl... See more

Company details

  1. Fitness Equipment Store

Written by the company

POWA Gym is a UK-based supplier of high-quality strength and functional training equipment for home gyms, personal training studios and commercial fitness spaces. We specialise in cable machines, functional trainers, leg machines, racks and other strength equipment designed to offer excellent performance, durability and value. As a small family-run business, we focus on straightforward service, reliable UK delivery and practical support before and after your purchase. Our aim is simple: to make robust, well-designed gym equipment accessible to customers who want serious training equipment without unnecessary complexity or inflated prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Exemplary customer care

One of the parts broke whilst the cross-trainer was still under warranty. The company promptly sent a replacement part with clear instructions how to fit it, which I did and got it working again. Very impressed and most grateful.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

XS Sports

Good value for money, sturdy and compact. Has all the basic features that I need. A little fiddly to assemble but worth it.

June 27, 2021
Rated 5 out of 5 stars

Quick & Easy

Easy to order online. Clear concise instructions and excellent communication. Quick & free delivery. Recommended.

June 15, 2021
Rated 5 out of 5 stars

Very Happy so far

Received my cross trainer/bike .Delivery arrived day before ,glad at home . Very kind & helpful delivery guy. Very well packaged took quite while to unpack, but guess had be so in order for no moving parts. Tools provided to do the job. You need to really study the manual before diving in to assemble as some of the parts in the diagram very small to see. Took me about 10 hrs but am a 64 yr old lady, and didn't know all names of parts & what meant.Sure a man would though. at times I felt could have done with 2 people when aligning parts, but managed. It seems solid ,a slight bit rocky but only slight. For the price still good though.I felt would have been great if you could move the seat forward as Im on 5ft 3. Ive had 2 weeks so early days. Over all for a person on budget its pretty good.

May 17, 2021
Rated 5 out of 5 stars

My xs sports machine broke after two…

My xs sports machine broke after two weeks, the ball bearing area just collapsed. I phoned on Thursday evening, the man was very friendly and helpful and he sent out another main body of the machine, as I still had arms and pedals etc. Thus arrived on Saturday so excellent service

May 10, 2021
Rated 5 out of 5 stars

Thank you XSSports

Thank you XSSports for the swift delivery of my basic rowing mahine, the R110. At my age, 79, it’s just what I need for a daily workout, not too strenuous! It is a well made machine and easily assembled. A Very pleased customer.

April 19, 2021
Rated 5 out of 5 stars

Excellent service

Very quick delivery and the cross trainer tension belt fitted my cross trainer which was another make (they did not sell the replacement belts). Good that XS Sports sells the belts which is something to take into consideration when buying a cross trainer.

April 18, 2021
Rated 5 out of 5 stars

No frills but does the job

Ordered a rowing machine from XS Sports after doing a bit of a comparison with other brands and sellers, as they seemed the best value for a basic no frills machine for home use. Ordering process was straight forward and the machine arrived in two or three days well packaged in a big box. Found it easy to assembly too and without the need for assistance, despite the manual suggesting it was a two person operation. The supplied tools were a bit flimsy so if you have your own I'd use those. As previously mentioned it is a basic machine and not of a standard you would find in a professional gym, however for some weekly exercise at home its so far proved to be up to the job, how long it lasts we will wait and see, hopefully more than the 30 months of our sofas but that's another story.

April 18, 2021

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