POWA Gym Reviews 

231
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First things first, fantasic customer service from xs sports, really is top tier. When your spending a good chunkn of money, good customer service is a must. They delivered on this. The equip... See more

Rated 5 out of 5 stars

I was selling a seated leg curl and extension unit which needed to be disassembled for transportation. As I had bought the unit second hand I didn't have the instruction/assembly manual so I emailed X... See more

Rated 5 out of 5 stars

Ordered a Cross trainer. Came next day. Slightly damaged. But very very impressed with the instant response. Even though it says open mon-fri. I emailed today on Saturday expecting to get response on... See more

Rated 5 out of 5 stars

Purchased the xs leg extension which arrived very quick after ordering. Built it up next day which was simple to do but found that the large pad supplied had wrong size of hole in it so wouldn't sl... See more

Company details

  1. Fitness Equipment Store

Written by the company

POWA Gym is a UK-based supplier of high-quality strength and functional training equipment for home gyms, personal training studios and commercial fitness spaces. We specialise in cable machines, functional trainers, leg machines, racks and other strength equipment designed to offer excellent performance, durability and value. As a small family-run business, we focus on straightforward service, reliable UK delivery and practical support before and after your purchase. Our aim is simple: to make robust, well-designed gym equipment accessible to customers who want serious training equipment without unnecessary complexity or inflated prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Quick easy next day delivery for under £4. Product was easy to put together and works well. Cheapest Cross Trainer I have found and it's excellent! Thank-you!

April 11, 2021
Rated 4 out of 5 stars

Good service but slightly pricey

Part came fast and works. The APC delivery was a bit ropey as they said it would arrive in the afternoon but they didn't turn up and didn't communicate this to me. Also the part is pricey at £20 for a thin belt but cheaper than the gym

April 8, 2021
Rated 5 out of 5 stars

Great product, excellent service

Great cross trainer, I bought as could no longer visit the gym. The after sales service was excellent from JJ was excellent when I needed a replacement part too. I'll be going to XS sports again when I expand my home gym.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Rowing Machine

Communication with JJ around the purchase of my Rowing Machine was speedy and informative, and they refunded me the difference in price as the item had went down in price whilst I had it on pre-order. Even that was speedily done. Item when it came into stock was shipped and delivered within 24 hours and came in perfect condition. Took a while to put together but I think that was our ability rather than the instructions or set up. Would highly recommend, great company to do business with.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

The best company to buy from

This company is so good to deal with had a problem contacted them was given options and it was dealt with in less than 24 hours i would recommend this company without hesitation and would not hesitate to purchase more items from them if needed.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service - value for money - quick to answer phone when I had a query pre-purchase. Very satisfied and would recommend

March 17, 2021
Rated 5 out of 5 stars

Exemplary service

Ordered SB350 bike - it came within a couple of days and was easy to put together. There were problems with the display and sensor recognising the pedal activity but the support I received was first class and new parts were sent out immediately and free of charge to resolve the problem. Excellent.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Exercise bike

Exercise bike

Placed my order Thursday PM and received it Saturday well packaged and as described. Very happy with both the seller and the bike. Actually got the bike cheaper by buying direct from XS Sports rather than through the usual selling website(s).

March 10, 2021
Rated 5 out of 5 stars

XS Sports B510 Magnetic Excercise Bike

I purchased this machine in August 2020 through Amazon and it has since logged - up 2600 Km on the odometer, it is still performing very well and is so much better than previous machines that I have owned.
There have been a couple of issues along the way, firstly being a noise and vibration developed in the flywheel, and secondly a broken rubber pedal strap. These were resolved instantly by XS sports and were supplied free of charge by overnight courier.
I would recommend both the company and the machine to others without reservation.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great bike

Excellent customer service and speedy delivery. The bike is perfect for online spin classes, great value for money.

March 4, 2021
Rated 5 out of 5 stars

Being over 55 I was looking for an…

Being over 55 I was looking for an exercise bike that would be easy for me to use. Having researched the market place I settled on the B250 from this company. The bike arrived within 2 days of ordering. The instruction manual was very easy to follow ( took me about 40 minutes to build ). I had a slight problem which the customer service dealt with straight away. It is an excellent bike at a very good price. I am extremely happy with my purchase and can recommend this exercise bike.

February 27, 2021
Unprompted review

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