Power Spares Reviews 

915
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding the right spare components on the website is simple, and ordered items usually arrive very quickly. People deeply appreciate the knowledgeable staff, very competitive prices, and overall professional assistance, making routine maintenance purchases exceptionally smooth, satisfying, and straightforward. However, some customers also noted that incorrect items were occasionally sent or sometimes did not fit their specific older machine models properly. A few people additionally experienced unexpected delivery delays with external couriers or found it somewhat challenging to reach customer support quickly by telephone.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, reasonable... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting competitive costs, affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... See more

Company replied

Rated 5 out of 5 stars

Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, no... See more

Company replied

Rated 5 out of 5 stars

I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... See more

Company replied

Rated 5 out of 5 stars

Great service, part required was easily identified. Really quick delivery.(Royal Mail) I wish more companies would use Royal Mail rather than couriers for small items. Would definitely recommend th... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

915 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(915)

618 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good product and just what we were…

Very good product and just what we were looking for. I would recommend this company for any thing you may be looking for.

August 19, 2026
Power Spares logo

Reply from Power Spares

Thank you for the recommendation, David! We're pleased to hear the product was exactly what you needed.

Kind regards,
Rukshal

Rated 5 out of 5 stars

The strimmer spool for the Hyundai…

The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate than the Hyundai site - on which I couldn't find the required spare.

August 11, 2026
Power Spares logo

Reply from Power Spares

Hi David, thank you for the great feedback! We are delighted to hear the strimmer spool was an exact match and that you found our website easy to navigate.

Making it straightforward to find the right spare parts is top priority for us, so it is wonderful to know we made the process smooth for you. Thanks for
choosing Power Spares!

Kind regards, Rukshal

Rated 5 out of 5 stars
Power Spares logo

Reply from Power Spares

Hi Peter, thank you for leaving us a 5-star review! We really appreciate your continued support and are thrilled to hear you always receive quick and reliable service from us.

Kind regards, Rukshal

Rated 5 out of 5 stars

Efficient

Simple, and speedy service.

August 8, 2026
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Reply from Power Spares

Hi Allen, thank you for taking the time to share your review!

We are delighted to hear that your experience was simple and speedy. We look forward to helping you again in the future!

Kind regards, Rukshal

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, simple to add replacement to machine. Helpful Customer service.

August 17, 2026
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Reply from Power Spares

Hi Nicky, thank you for the wonderful review! We are happy to hear that your delivery arrived quickly, the installation was hassle-free, and that our customer service team was able to assist.

Thanks for choosing Power Spares!

Kind regards,
Rukshal

Rated 5 out of 5 stars

Great service

Great service, prompt delivery, competitively priced

August 10, 2026
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Reply from Power Spares

Hi Mark, thank you for your review!

We are glad we could offer you prompt delivery and competitive pricing. We really appreciate your business and hope to serve you again soon!

Kind regards,
Rukshal

Rated 4 out of 5 stars

Power Spares were great to deal with

Power Spares were great to deal with - one disadvantage, don’t post to Northern Ireland. Had to have my order sent to an address in England and then posted to me. Double postage cost when one would have done. Northern Ireland is part of the UK, so same postage as to mainland. Otherwise goods supplied quickly.

August 14, 2026
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Reply from Power Spares

Hi Wilson, thank you for taking the time to share your feedback. We’re glad to hear that your order arrived quickly and that you were happy with the parts! We sincerely apologise for the inconvenience and added postage cost regarding delivery to Northern Ireland. Due to current courier restrictions, our automated checkout options for NI can be limited.

We truly appreciate your business and your feedback!

Kind Regards
Rukshal

Rated 5 out of 5 stars

I needed a new ignition coil in a hurry

I needed a new ignition coil for my machine, it was easy to find on the site, easy to ordered and came the next day even though it was a Saturday... Meaning I didn't miss any time strimming at all. Just a fantastic service I'd give more stars if I could

August 14, 2026
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Reply from Power Spares

Hi Stephen, thank you so much for the fantastic review! We’re thrilled to hear that you easily found the ignition coil you needed and that Saturday delivery kept your strimming schedule on track. We really appreciate your support!

Kind Regards
Rukshal

Rated 4 out of 5 stars

Grouping of like parts in parts lists

I’d recommend that the parts list groups items, such as clutch cables, together in the listing. I didn’t find the correct one for my mower until I’d ordered and received the wrong item. I found the correct one further down the list, not knowing that there were several variants.

August 14, 2026
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Reply from Power Spares

Hi Ernest, thank you for your review and for leaving us this valuable feedback.

We apologise for the inconvenience and delay caused by ordering the incorrect cable variant initially. Your suggestion regarding the grouping of similar items will be shared with our website development team. Thank you for helping us improve our service!

Kind Regards
Rukshal

Rated 5 out of 5 stars

Rapid dispatch & delivery of the spares…

Rapid dispatch & delivery of the spares I needed

August 14, 2026
Power Spares logo

Reply from Power Spares

Hi Steve, thank you for the 5-star review! We are delighted to hear you received your spare parts so quickly. We look forward to assisting you again in future!

Kind Regards
Rukshal

Rated 4 out of 5 stars
Power Spares logo

Reply from Power Spares

Thank you for taking the time to leave us a great review! We are glad to know your delivery was prompt and hassle-free. We truly appreciate your continued custom!

Rated 4 out of 5 stars

Excellent throughout

Very straight forward

August 13, 2026
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Reply from Power Spares

Hi Greg, thank you for leaving us a 5-star review! We are pleased to hear your ordering process was straightforward and efficient.

Kind Regards
Rukshal

Rated 5 out of 5 stars

was the only company i could find the…

was the only company i could find the correct part on, was also fast and hassle free

August 12, 2026
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Reply from Power Spares

Dear Duncan,

Thank you for your review. We are delighted to hear that you were able to find the correct part with us and enjoyed a fast, hassle-free experience.

Kind Regards, Rukshal

Rated 5 out of 5 stars

First Class Service

Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, now the lawnmower is working perfectly. First class service 😃😃

August 11, 2026
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Reply from Power Spares

Dear Ricky,

Thank you for sharing your experience. We are glad our sales team could track down a suitable replacement drive wheel for your mower and get it delivered the next day.

Kind Regards, Rukshal

Rated 5 out of 5 stars

My order was delivered on a few days.

My order was delivered on a few days.
Very good service.

August 11, 2026
Power Spares logo

Reply from Power Spares

Dear Donald,

Thank you for your feedback. We are glad your order arrived quickly and that you were happy with the service.

Kind Regards, Rukshal

Rated 5 out of 5 stars

Affordable and fast

Affordable and fast. Spares often feel like they are designed to rip you off or condemn your machine to the scrap heap. I got three original parts for under a tenner :)

August 11, 2026
Power Spares logo

Reply from Power Spares

Dear Mark,

Thank you for leaving a review. We are delighted to hear you found our original parts affordable and that dispatch was fast.

Kind Regards, Rukshal

Rated 5 out of 5 stars

Excellent service

Excellent service
Good quality
Quick delivery

August 4, 2026
Power Spares logo

Reply from Power Spares

Dear Chris,

Thank you for taking the time to leave a review. We are happy to hear you experienced excellent service, good quality parts, and quick delivery.

Kind Regards, Rukshal

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