The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have a old Hyundai lawnmower and needed a new drive wheel unfortunately this was longer available. After speaking to a sales representative he managed to find a replacement delivered the next day, no... See more
Company replied
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... See more
Company replied
Great service, part required was easily identified. Really quick delivery.(Royal Mail) I wish more companies would use Royal Mail rather than couriers for small items. Would definitely recommend th... See more
Company replied
Company details
Written by the company
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Contact info
Isaac Way, SA72 4RW, Pembroke Dock, United Kingdom
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4.6
Excellent
915 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered one day came to me next day…
Ordered one day came to me next day very good service
April 16, 2026
Reply from Power Spares
Dear Ron,
Thank you for the great review! We're thrilled to hear your order arrived the very next day and that you were happy with our service. We look forward to helping you again soon!
Kind Regards,
Rukshal
Reply from Power Spares
Dear Alexander,
Thanks so much for the 5-star review! We're delighted to hear you received first-class service from us. Please don't hesitate to reach out if you ever need any further assistance.
Kind Regards
Rukshal
Reply from Power Spares
Hello,
Thank you for leaving a review! We're glad to hear your order arrived early and did the job perfectly. We appreciate your custom and hope to serve you again soon.
Kind Regards
Rukshal
Part out of stock everywhere
Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days.
Other companies ignored my requests for info so full marks on keeping me informed and fulfilling the order
August 26, 2026
Reply from Power Spares
Dear David,
Thank you for taking the time to leave such detailed feedback! We know how frustrating it is when parts are hard to source, so we're thrilled we could keep you informed, restock the item, and get it delivered within three days. We appreciate your high recommendation!
Kind Regards
Rukshal
Efficient quick and value for money
August 19, 2026
Reply from Power Spares
Dear Peter,
Thanks for the great review! We're really pleased you found our service efficient, quick, and good value for money. Please let us know if you need anything else in the future.
Kind Regards,
Rukshal
Actually all I needed was abumphead for…
Actually all I needed was abumphead for a strimmer. All is back working well now.
August 26, 2026
Reply from Power Spares
Dear Andrew,
Thanks for leaving a review! We're delighted to hear that the bumphead arrived and got your strimmer back up and running smoothly. Do reach out if you need any other parts down the line!
Kind Regards,
Rukshal
Reply from Power Spares
Dear Peter,
Thank you for sharing your feedback! We're glad to hear your item was as described and arrived quickly. We appreciate your custom and hope to help you again soon.
Kind Regards,
Rukshal
Easy ordering fast dispatch
August 24, 2026
Reply from Power Spares
Dear Ian,
Thanks for taking the time to leave a review! We're delighted to hear you found ordering easy and experienced fast dispatch. Do reach out if you ever need further assistance!
Kind Regards
Rukshal
Easy to deal with.
Easy to deal with.
Experienced people who know and understand what's required.
Prompt service
August 18, 2026
Reply from Power Spares
Dear Jim,
Thank you for taking the time to share your feedback! We are delighted to hear that you experienced prompt service and found our team knowledgeable and easy to deal with. We appreciate your custom and look forward to assisting you again in the future.
Kind Regards
Rukshal
Excellent products at very reasonable…
Excellent products at very reasonable prices, delivery was quick also. I was amazed at the extent of the catalogue of parts
August 24, 2026
Reply from Power Spares
Thank you for taking the time to share your review! We're glad to hear you found our catalogue extensive, enjoyed our competitive pricing, and experienced fast delivery. We look forward to helping you again soon!
Kind regards,
Rukshal
Site was easy to use to find parts…
Site was easy to use to find parts needed and delivery was quick.
August 17, 2026
Reply from Power Spares
Thank you for the 5-star review, Mr Drower! We're pleased to hear that our site made finding your parts easy and that your order arrived quickly.
Kind regards,
Rukshal
Reply from Power Spares
Thanks for the great review, Colin! We're happy we could help you out with fast service and delivery. Appreciate your support!
Kind regards,
Rukshal
Parts available not like the authorised…
Parts available not like the authorised Hyundai site. Prices competitive, communication excellent and delivered very quickly. Highly recommended
August 24, 2026
Reply from Power Spares
Thank you for the high recommendation, Nigel! We take pride in offering hard-to-find parts at competitive prices along with clear communication. We're glad we could help you get what you needed.
Kind regards,
Rukshal
£29.99 POSTAGE COST!!! Label £6.55...
£29.99 POSTAGE COST!!!
Charged £29.99 for postage. Arrived with a label saying it cost £6.55. Company would not refund difference. Will not be using again.
September 4, 2026
Unprompted review
Reply from Power Spares
Hi Andrew, thank you for your feedback.
We apologise for any frustration regarding the postage costs. The matter has been flagged internally and our logistics manager is looking into this.
Thank you for bringing this to our attention.
Kind regards,
Rukshal
good selectionm of competively priced…
good selectionm of competively priced parts. Prompt delivery.
August 21, 2026
Reply from Power Spares
Thanks for the 5-star review, Dennis! We're delighted to hear you enjoyed our selection, competitive prices, and prompt delivery.
Kind regards,
Rukshal
Good (human) customer service
Very helpful in suggesting alternatives when the parts I wanted weren't in stock. Delivery very quick.
August 21, 2026
Reply from Power Spares
Thank you for the review, Peter! We're glad our customer service team could help guide you towards the right alternative parts and get them delivered to you quickly.
Kind regards,
Rukshal
I had taken my hyundai petrol lawnmower…
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares before for new cables etc and they had one in stock so next day delivery was brilliant.
August 21, 2026
Reply from Power Spares
Thanks for leaving a review, Paul! We're thrilled we had the gearbox cable/part in stock for your Hyundai mower when it wasn't available elsewhere, and that our next-day delivery got you sorted so quickly.
Kind regards,
Rukshal
Fast service and good value
August 21, 2026
Reply from Power Spares
Thank you for the 5-star review, Dr Cooper! We appreciate your business and are glad you experienced fast service and great value.
Kind regards,
Rukshal
Reply from Power Spares
Thank you for the feedback, Mike! We're happy to hear your order arrived right on time and at a great price.
Kind regards,
Rukshal
The service was efficient and very…
The service was efficient and very respectful of the customers requirements
August 13, 2026
Reply from Power Spares
Thank you for the kind review, John! We're glad to hear our team provided efficient and respectful service for your order.
Kind regards,
Rukshal
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