POWER.dk - Aalborg Reviews 5,125

TrustScore 4 out of 5

4.0

Løven 25, 9200 Aalborg SV, DK


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See what reviewers are saying

Rated 4 out of 5 stars

The employees are super friendly and helpful. The reason I did not give 5 stars is because I've never gone to Power and not had to wait 5-10 minutes for an employee to help me, or had to go hunt one d... See more

Company replied

Rated 5 out of 5 stars

I ordered an ironing board cover from Power for a great price. It fits my current board perfectly and arrived in time at the store. The whole experience ordering online was also smooth and easy!

Company replied

Rated 5 out of 5 stars

I ordered an Electric Scooter (at a good price-quality on crazy days) with delivery in the store. It was delivered in time and the personnel was helpful.

Company replied

Rated 3 out of 5 stars

Ordered a TV online, no online patmeny possible. The TV I picked up haf a pixel error. No phone support. I had to go back to the store to get a new one. I waited in a long line (TV department) whe... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Løven 25, 9200, Aalborg SV, Denmark

  • 70338080

4.0

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Bjarne! 🌟

Sikke en skøn tilbagemelding! Vi er stolte af vores team i POWER Aalborg, og det er fantastisk at høre, at du også mener, de er super gode.
Vi ser frem til at byde dig velkommen igen!

De bedste hilsner

Michelle/POWER

Rated 1 out of 5 stars

Ordered as a pick-up in-store

Ordered as a pick-up in-store, our order was deleted for no reason even though they exchanged it for us, but not with the brand we ordered. It wasted our time for two days. This is the second experience in one month with POWER. Absolutely not reliable.

August 8, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hello Majid

We are terribly sorry that you have had a bad experience with our store. This obviously should not happen and you should get the product that you have ordered. We are always trying to improve our customer experience and we will use your review to improve our business

Kind regards
Mathias N/Power

Rated 5 out of 5 stars

always good service.

August 6, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hi Dany! 🌟

Thank you for sharing your feedback.
We're thrilled to know that you always experience good service at our Aalborg location. Can't wait to assist you on your next visit!

Wishing you an awesome day! 🚀

Warm regards,
Orhan

Rated 4 out of 5 stars

Okay service

August 4, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej René!

Tak for din anmeldelse. Vi er glade for at høre, at du fandt vores service okay. Vi stræber efter at forbedre os hele tiden, så hvis du har yderligere feedback, vil vi gerne høre det.

Håber at se dig snart igen i Aalborg!

Ha' en god dag.

Hilsen,
Anders

Rated 5 out of 5 stars

Super god betjening

July 31, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Carsten 👋,

Mange tak for din positive feedback! 😊

At høre sådanne ord fra vores kunder gør os altid glade. Vi sætter en ære i at yde god service, så det er skønt at høre, at det også bliver bemærket!

Vi ser frem til at byde dig velkommen igen snart.

Ha' en skøn aften!

Mange hilsner,
Elian 🚀🌟

Rated 5 out of 5 stars

I very appreciate for Ibrahim he was…

I very appreciate for Ibrahim he was very expert man and good keep shoper

July 28, 2023
Unprompted review
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hello,

Thank you so much for your kind words! We are thrilled to hear that Ibrahim provided you with expert assistance and maintained a well-kept shop. We take great pride in having knowledgeable and dedicated team members like him who strive to deliver exceptional service to our valued customers.

Your positive feedback means a lot to us, and I will make sure to pass on your appreciation to Ibrahim. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help!

Once again, thank you for your support, and we look forward to serving you again in the future.

Best regards
Sasan/POWER

Rated 5 out of 5 stars

God service 😄

July 16, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Kim,

Wow, tak for de 5 stjerner og din fantastiske anmeldelse! 😄

Vi er så glade for at høre, at du har haft en god kundeoplevelse hos Power. Din positive feedback er netop den motivation, der holder os i gang.

Vi ser allerede frem til at byde dig velkommen i butikken igen. Indtil da, hav en fantastisk dag! 😊

Bedste hilsner,

Astrid fra Power

Rated 5 out of 5 stars

Quick and easy experience

Ordered for a pickup at the store, it was quick and easy 3minutes and I left with my item

July 17, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Dear Devidas

Thank you so much for your reward of 5 beautiful stars!

At POWER, we love providing our customers with a trading experience, that leaves you satisfied.

We are, therefore, thrilled to see that we succeeded!

We look forward to seeing you in the future! 🤞🧡

The best greetings
Zaneb/POWER

Rated 4 out of 5 stars

God oplevelse at handle i power.

God oplevelse at handle i power.
Professionel rådgivning

July 11, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Marianne,

Stor tak for anmeldelsen og for de herlige ⭐⭐⭐⭐ dem er vi beæret over, kan du liige tro 🧡😊

I POWER lever vi af glade og tilfredse kunder, hvorfor det er en fornøjelse, at det lykkes!

Vi er dog nysgerrige på, hvad vi kunne have gjort bedre for at gøre os fortjent til den sidste ensomme stjerne, hvorfor vi håber, at du vil uddybe 😊

Under alle omstændigheder, ønsker vi dig en skøn dag og glæder os til at byde dig velkommen igen i fremtiden! 🤞😊

De bedste hilsner
Jennifer/POWER

Rated 5 out of 5 stars

En god service

July 4, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Jens

Tusind tak for handlen og for den fine perlerække af smukke stjerner ⭐⭐⭐⭐⭐

Her i POWER sætter vi en ære i at give vores kunder den bedste købsoplevelse, hvilket selvfølgelig indebærer en upåklagelig service. Så det er dejligt at læse, at din oplevelse stemmer overens med dette 🤩

Vi håber, at du bliver glad for dit nye produkt, og ser allerede frem til næste gang, du lægger vejen forbi 🤞😊

Du ønskes en dejlig dag 🌻

De bedste hilsner
Ida/POWER

Rated 3 out of 5 stars

Ok service

Ok service for lang leverings tid

June 29, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Lars

Tak for din anmeldelse!

I POWER ønsker vi altid at give vores kunder en nem og hurtig levering, derfor ærgre det os at det ikke lykkedes i denne omgang.

Din bestilling er dog nu klar til afhentning😊

Vi takker mange gange for din feedback, og sender den til intern efterretning hos butikken, da vi altid ønsker at forbedre vores leveringstid😊

Vi glæder os til at byde dig velkommen igen, så vi kan give dig den 5-stjernede oplevelse du fortjener🙌

Du ønskes en dejlig dag😊

De bedste hilsner
Zaneb/POWER

Rated 5 out of 5 stars

Super god service

June 30, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej

Stor tak for din anmeldelse og for de herlige stjerner!

I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃

Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERbesøg! 🤞🧡

De bedste hilsner
Zaneb/POWER

Rated 2 out of 5 stars

Today I bought a new gaming PC for my…

Today I bought a new gaming PC for my son and the Power salesman told me 8 gb of memory was enough but it clearly was not, it gave me the feeling they wanted to get rid of the older stock to a person like me with limited tech knowledge..

June 24, 2023
Unprompted review
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Dear Liss,

Thank you for your review.

I am sorry to read about your experience in our store. This is definitely not how it is suppose to be and we will certainly be taking this into consideration for further elaboration.

You can write to us at review@power.dk where you inform us about your purchase information and your Trustpilot username.

We appreciate your review and we wish you a good day.

Best greetings
Jennifer/POWER

Rated 5 out of 5 stars

Søde ekspedienter

Søde ekspedienter, hurtig ekspedition. Super god service.

June 22, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Kjeld,

Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐

Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊

Vi glæder os til, at du svinger forbi igen! 🤞🧡

De bedste hilsner
Jennifer/POWER

Rated 2 out of 5 stars

Måtte vente over en halv time for at…

Måtte vente over en halv time for at blive ekspederet bare for at købe en mobiltelefon..

June 21, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Johnni

Tak for din anmeldelse!

I POWER ønsker vi altid at give vores kunder en god og nem betjening, derfor beklager vi den lange ventetid..

Vi takker mange gange for din feedback, og sender den til intern efterretning hos butikken, da vi altid ønsker at forbedre os😊

Vi glæder os til at byde dig velkommen igen, så vi kan give dig den 5-stjernede oplevelse du fortjener🙌

Du ønskes en dejlig dag😊

De bedste hilsner
Zaneb/POWER

Rated 4 out of 5 stars
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Annitta

Tusinde tak for handlen og for de fire flotte ⭐⭐⭐⭐

Selvom vi er beæret over din belønning af stjerner, er vi dog lidt nysgerrige på, hvad vi kunne have gjort bedre for at gøre os fortjent til den sidste ensomme stjerne. Vi håber derfor, at du vil uddybe lidt? 😊

De varmeste hilsner
Zaneb/POWER

Rated 5 out of 5 stars

Good discount

Good customer service

May 11, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Hamed

Stor tak for din anmeldelse og for de herlige stjerner!

I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃

Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERbesøg! 🤞🧡

De bedste hilsner
Zaneb/POWER

Rated 4 out of 5 stars

Fin service.

May 3, 2023
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Ronni!

Tak for din belønning af 4 smukke ⭐⭐⭐⭐ og for dit besøg i vores POWERHOUSE!

I POWER ønsker vi netop kun at give vores kunder en god købsoplevelse, da glade og tilfredse kunder er det brændstof, der holder POWERgejsten oppe. Vi er derfor glade for, at det lykkes!

Da din feedback er værdifuld og værdsat i vores søgen efter forbedring, håber vi, at du vil uddybe, hvad vi kunne have gjort for at gøre os fortjent til den sidste ensomme stjerne! 🤞😊

Vi glæder os til at byde dig velkommen en anden gang! 🤞🧡

Du ønskes en dejlig dag!

De bedste hilsner,
Astrid/POWER

Rated 5 out of 5 stars
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej!

Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!

I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkedes os at give dig en god købsoplevelse!

Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊

De bedste hilsner,
Orhan/POWER

Rated 5 out of 5 stars
POWER.dk - Aalborg logo

Reply from POWER.dk - Aalborg

Hej Hanne,

Tusind tak for din anmeldelse og alle de flotte stjerner 😍

Vi elsker at læse, du har haft så god en oplevelse. Det er da også absolut lige sådan vi ønsker det skal være, når man handler hos os! 🙌

Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 🙏

De bedste hilsner
Sasan/POWER

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