Feedback is mixed. Buying a new PC and chose Chromebook. Was correctly advised that this was not suitable and this changed to a better Windows based PC. Great. The not so good feedback is that there... See more
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Overall excellent experience. It was easy to book the item and select “pay on collection”. The process during pick up was also easy and efficient. Overall happy with my experience and power always has... See more
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My son laptop stopped working but due to guarantee, power fixed that and changed all motherboard again. We are so happy. And secondly customer service is very professional and efficient. Thank you pow... See more
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⭐⭐⭐⭐⭐ I had a very good experience. The service was fast, professional, and friendly. Everything went smoothly, and I am very satisfied with my purchase. I would happily recommend this company to o... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Herlev Hovedgade 17, 2730, Herlev, Denmark
- 70338080
3.9
Great
7K reviews
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Good one with nice features
December 31, 2025
Reply from POWER.dk - Herlev
Hi Vamsi Krishna,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er tilfreds med produktet og dets funktioner. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere kvalitetsprodukter til vores kunder.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
The printer is completely out of ink
The printer is completely out of ink
and that really annoyed me.
December 21, 2025
Very good and quick service!
December 28, 2025
Reply from POWER.dk - Herlev
Hi Akram,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du oplevede god og hurtig service i vores Herlev-butik. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
Det betyder meget for os at vide, at vores team leverede den service, du forventede. Vi arbejder hver dag på at give vores kunder den bedste oplevelse muligt.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Nor sure why but the staff seems…
Nor sure why but the staff seems uninterested sometimes to hurry up and help. Its wasn't even super crowded. It is a personal subjective experience, couldn't point something specific but I didn't felt I was helped during the store shopping experience and was passed around, wasting time for a simple purchase.
December 19, 2025
Reply from POWER.dk - Herlev
Hi Catalin,
Tak for din feedback om din oplevelse i vores Herlev butik. Det er ærgerligt at høre, at du ikke følte dig ordentligt hjulpet under dit besøg, og at du oplevede at blive sendt rundt for et simpelt køb. Vi sætter stor pris på, at du tager dig tid til at dele din oplevelse med os.
Vi forstår, at god kundeservice er afgørende for en positiv shoppingoplevelse, og det lyder som om, vi ikke levede op til dine forventninger denne gang. Din feedback hjælper os med at blive bedre.
Hvis du har brug for yderligere hjælp eller har specifikke bekymringer vedrørende dit køb, så kontakt venligst vores kundeservice direkte, så vores specialister kan hjælpe dig videre.
Alt det bedste, Erik hos POWER! ⚡
Was almost about to get scammed with a subscription I didn’t ask for.
I spoke to the salesperson who made the invoice for my phone. He asked me to take subscription and I clearly said no because I’m leaving Denmark and wanted a spare phone. He spoke to a colleague and came back. As he was billing me for the phone he kept asking questions about my country and he secretly added a subscription. Thankfully I had a power gift card to use and so he asked me to pay at the main counter. The lady there asked me to pay 1dkk first to start subscription. Then I realized that the salesman added it. I was in a hurry so couldn’t go back looking for him. I told the lady at the counter and she said he might have misunderstood you. But I clearly saw him talk to a colleague before adding it and the other colleague thought for a second and winked at him nodding. It all made sense later to me.
I was so angry but had to leave as I am packing to leave Denmark. The lady at the billing counter helped me remove the subscription. So I was saved. But totally disappointed with power. I have other friends from my home country here and I would never recommend power to any of them. Actually to any expat who cannot speak Danish.
Yes I can’t speak Danish, I was learning.
I had to leave for my family. I’m under bad stress already. And I get cheated like this for not knowing the language.
December 14, 2025
Reply from POWER.dk - Herlev
Hej Søren,
Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har haft en så positiv oplevelse med vores service i Herlev. Vi sætter stor pris på, at du har taget dig tid til at dele din feedback med os.
Det betyder meget for os at vide, at vores team har leveret den service, du fortjener. Vi arbejder hver dag for at give vores kunder den bedste oplevelse muligt.
Tak fordi du valgte POWER!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herlev
Hi Aashish,
Tak for din positive feedback! Det glæder os at høre, at du havde en god oplevelse med vores kundeservice. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Very smooth and clean process the guys…
Very smooth and clean process the guys are always looking to help and provide the best service possible
November 28, 2025
Reply from POWER.dk - Herlev
Hi Mohammad,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så god oplevelse med vores team i Herlev. Vi sætter stor pris på, at du fremhæver vores medarbejderes hjælpsomhed og engagement i at levere den bedste service. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere den høje standard, som vores kunder fortjener.
Alt det bedste, Erik hos POWER! ⚡
Always a good experience
November 23, 2025
Reply from POWER.dk - Herlev
Hi Neeti,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du altid har en god oplevelse hos os. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tager dig tid til at dele dine erfaringer med andre kunder.
Alt det bedste, Erik hos POWER! ⚡
Great shop with good customer service…
Great shop with good customer service and amazing discounts!
November 23, 2025
Reply from POWER.dk - Herlev
Hi Andrius,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du har haft en så positiv oplevelse med vores kundeservice og tilbud. Vi arbejder hårdt for at give vores kunder den bedste service og de mest attraktive priser. Det betyder meget for os at vide, at vi har levet op til dine forventninger. Alle de bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herlev
Hej Muhamed,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med vores priser. Vi arbejder hårdt på at tilbyde de bedste priser på markedet, og det betyder meget for os at vide, at du sætter pris på det. Din positive feedback motiverer hele vores team til at fortsætte med at levere den bedste service og de mest konkurrencedygtige priser.
Med venlig hilsen, Erik hos POWER! ⚡
Best seller ever!
November 22, 2025
Reply from POWER.dk - Herlev
Hi Flávia,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en så positiv oplevelse med os. Vi sætter stor pris på din feedback og er glade for, at vi kunne levere den service, du forventede. Din tilfredshed betyder meget for os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herlev
Hi Igor,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du har haft en så positiv oplevelse med vores service. Vi sætter stor pris på din tillid og er glade for, at vi kunne leve op til dine forventninger.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi Patricia,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var tilfreds med både hastigheden, kvaliteten og prisen. Vi sætter stor pris på din positive feedback om din oplevelse med POWER.
Alt det bedste, Erik hos POWER! ⚡
Absolutely the worst experience and…
Absolutely the worst experience and service.
I paid for a dryer and the same day i read the reviews about it and they are totally bad. So i came back to power the same day and cancelled my order.
But now Power doesn't want to return/refund my money.
The man at the counter clearly told me, your not getting anything back.
I went there in person again and now i am told it will take 30 days. Yet it is over a week now.
I have contacted my bank and they are also shocked of how long this takes.
I am never going to buy anything here ever again, whether on sale or not.
NEVER AGAIN.
And i don't recommend this shop to anyone.
I have had the best experiences in Elgiganten and skousen and would definitely recommend those but NOT power.
November 2, 2025
Unprompted review
I'm extremely pleased with my purchases…
I'm extremely pleased with my purchases at POWER. Professional service and advice on selecting the right equipment. Special thanks to Tonny.
November 2, 2025
Reply from POWER.dk - Herlev
Hi Marcin,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med dine køb hos POWER. Vi sætter stor pris på din positive feedback om vores professionelle service og rådgivning. Det er fantastisk, at vi kunne hjælpe dig med at finde det rigtige udstyr. Alle de bedste, Erik hos POWER! ⚡
Installation guy left live wire
Ordered kitchen appliances for close to 40,000dkk incl transportation and installation. The guy who installed the oven left a loose wire. THAT STILL HAD ELECTRICITY IN IT. Due to this the oven short circuit. Had to get miele to repair it. Brand new. Cost 5,500dkk. Power take no responsibility. Says they have third party to do installation. That company deny doing anything wrong. Even though i have photos. Nobody there to actually help or assist or cover this. Very disappointing. Will never use Power again
October 1, 2025
Unprompted review
Reply from POWER.dk - Herlev
Hi Muhammed,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at alt gik godt, og at vores personale opførte sig godt. Vi sætter stor pris på din positive feedback om din oplevelse i Herlev.
Alt det bedste, Erik hos POWER! ⚡
Great as always
October 25, 2025
Reply from POWER.dk - Herlev
Hi Maris,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du som altid er tilfreds med din oplevelse hos POWER Herlev. Vi sætter stor pris på din loyalitet og dit positive feedback.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herlev
Hi Sangam,
Tak for din feedback! Det er fantastisk at høre, at alt andet var godt med din oplevelse. Vi beklager, at vores medarbejdere ikke levede op til dine forventninger omkring høflighed. Vores specialistteam har modtaget denne feedback og vil videregive den internt til gennemgang.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os, da det hjælper os med at blive bedre.
Alt det bedste, Erik hos POWER! ⚡
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