Feedback is mixed. Buying a new PC and chose Chromebook. Was correctly advised that this was not suitable and this changed to a better Windows based PC. Great. The not so good feedback is that there... See more
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Overall excellent experience. It was easy to book the item and select “pay on collection”. The process during pick up was also easy and efficient. Overall happy with my experience and power always has... See more
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My son laptop stopped working but due to guarantee, power fixed that and changed all motherboard again. We are so happy. And secondly customer service is very professional and efficient. Thank you pow... See more
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⭐⭐⭐⭐⭐ I had a very good experience. The service was fast, professional, and friendly. Everything went smoothly, and I am very satisfied with my purchase. I would happily recommend this company to o... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Herlev Hovedgade 17, 2730, Herlev, Denmark
- 70338080
3.9
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fast customer service
October 3, 2025
Reply from POWER.dk - Herlev
Hi Sarunas,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores kundeservice. Vi sætter stor pris på din feedback og er glade for, at vi kunne hjælpe dig hurtigt og effektivt.
Alt det bedste, Erik hos POWER! ⚡
Everything went well
Everything went well. The ordered products were delivered as expected. I recommend Power.dk!
September 25, 2025
Reply from POWER.dk - Herlev
Hi Iacob,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at alt gik godt med din ordre, og at produkterne blev leveret som forventet. Din anbefaling betyder meget for os.
Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os. Det motiverer os til at fortsætte med at levere den bedste service til alle vores kunder.
All the best, Erik at POWER! ⚡
Always amazing service
September 25, 2025
Reply from POWER.dk - Herlev
Hi Andreea,
Tak for din fantastiske anmeldelse! Det varmer vores hjerter at høre, at du altid oplever fantastisk service hos os. Vi sætter stor pris på din loyalitet og tillid til POWER.
Alt det bedste, Erik hos POWER! ⚡
good service
September 27, 2025
Reply from POWER.dk - Herlev
Hi Ricardo,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en god oplevelse med vores service i Herlev. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service muligt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
NO PROBLEMS AT ALL
September 27, 2025
Reply from POWER.dk - Herlev
Hi Helle,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at alt gik perfekt med din ordre. Vi sætter stor pris på din positive feedback og er glade for, at du havde en problemfri oplevelse hos os.
Alt det bedste, Erik hos POWER! ⚡
Nice for service to power
September 20, 2025
Reply from POWER.dk - Herlev
Hi Kamran,
Tak for din fantastiske anmeldelse! Det varmer virkelig at høre, at du har haft en god oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne hjælpe dig godt.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Herlev
Hej Yasir,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse både online og i vores butik i Herlev. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne levere den service, du forventede. Din tilfredshed betyder meget for os!
Alt det bedste, Erik hos POWER! ⚡
It was a bit complicated to get the…
It was a bit complicated to get the product at the store - the request did not inform how to collect it
September 8, 2025
Reply from POWER.dk - Herlev
Hi Linda,
Tak for din feedback! Det lyder som om der var nogle udfordringer med afhentningen af dit produkt i butikken.
Når du afhenter en Click & Collect ordre, skal du blot oplyse dit navn, telefonnummer eller ordrenummer til personalet. Du skal også medbringe gyldig legitimation som kørekort eller pas. Personalet vil derefter hente din reservation til kasserne, og for større produkter kan du også afhente dem direkte gennem lageret i åbningstiden.
For fremtidige ordrer vil du modtage en bekræftelse via SMS, når produktet er klar til afhentning. Husk at vente på denne bekræftelse før du besøger butikken.
Vores specialistteam har modtaget din feedback og vil videregive den internt til gennemgang.
Alt det bedste, Erik hos POWER! ⚡
Really anoying that its to Pick up your…
Really anoying that its to Pick up your click and collect item needs to Enter the shop and wait in a line together with normal in-shop customers. Makes no sence. If I wanted to talk to the personale to get some advices, I would not order it as a click and collect!!!
August 21, 2025
Reply from POWER.dk - Herlev
Hi Annemette,
Hej!
Vi forstår godt din frustration over, at du skal stå i kø sammen med andre kunder, når du afhenter din Click & Collect ordre. Det lyder virkelig irriterende, når man har valgt denne service netop for at spare tid.
Vi har modtaget din feedback, og vores specialistteam vil videregive den internt til gennemgang. Din oplevelse er vigtig for os, og vi sætter pris på, at du tager dig tid til at dele den.
Når du besøger butikken næste gang for afhentning, kan du også prøve at hente større produkter direkte gennem vareudleveringen inden for vareudleveringens åbningstider - det kan nogle gange være hurtigere.
Tak for din feedback.
Venlig hilsen,
POWER
Very helpful staff
Very helpful staff, highly professional that truly wants to find the best deal & product for your needs. I was very impressed.
August 15, 2025
Reply from POWER.dk - Herlev
Hi Orel,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre om din positive oplevelse med vores personale. Det er dejligt at vide, at vores team formåede at finde de bedste tilbud og produkter tilpasset dine behov. Din tilfredshed er det, der motiverer os til at opretholde vores høje serviceniveau.
Vi sætter stor pris på din feedback og deler gerne de opmuntrende ord med vores team. Tak fordi du valgte POWER!
Med venlig hilsen,
Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi Tsetso,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our shop, service, and products. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We always strive to provide the best possible experience for our customers.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi srinu,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our sales and billing support team. Your satisfaction means a great deal to us, and we always strive to provide the best service to our customers. We truly appreciate your feedback and look forward to serving you again soon!
All the best, Erik at POWER! ⚡
Excellent quality product.
August 5, 2025
Reply from POWER.dk - Herlev
Hi Sibghat,
Thank you for your wonderful 5-star review! We are delighted to hear that you are so satisfied with your product. Your positive feedback means a lot to us and motivates us to continue delivering high-quality products to our customers.
All the best, Erik at POWER! ⚡
Last time I purchase charger for phone…
Last time I purchase charger for phone 16 series that time I found staffs good behaviour and service also 👍
August 4, 2025
Reply from POWER.dk - Herlev
Hi shankar,
Thank you for your wonderful 5-star review of your experience at POWER Herlev! We're delighted to hear about the positive interaction you had with our staff during your visit. Our team strives to provide excellent service to every customer, and it's great to know they delivered on that promise. Your satisfaction means a lot to us.
Reply from POWER.dk - Herlev
Hi Jeevan,
We are delighted to receive your 5-star review! It means a great deal to us that you had such a positive experience with both our service and product. Your feedback motivates us to continue delivering excellent experiences for all our customers.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi there,
Thank you for your wonderful 5-star review! We are delighted to hear about your positive experience with our staff and service in Herlev. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Herlev
Hi Suresh,
Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse med vores service og personale i Herlev. Din positive feedback betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele den med os. Vi stræber altid efter at give vores kunder den bedste service, og det er dejligt at høre, at vi lykkedes med det i dit tilfælde.
Med venlig hilsen, Erik fra POWER! ⚡
But I see
But I see , i'm not happy because
When I buy the television monday I asked to change my address
And I expect Tomorrow.
Delivery
And the television of game gonna go to my old address
I think it's gonna be the last time.What?I buy something
Thanks
And tomorrow is gonna be very very difficult day
Because somebody don't do jobs
I cross the finger everything gonna be okay
July 5, 2025
Reply from POWER.dk - Herlev
Hi Vanya,
Tak for din tilbagemelding angående leveringen af dit TV. Vores specialistteam har modtaget din feedback og vil gennemgå den internt.
Det er frustrerende når leveringsdetaljer ikke bliver opdateret som ønsket. Ændringer af leveringsadresse skal anmodes om minimum 24 timer før levering.
Vores leveringsteam vil ringe cirka 30 minutter før ankomst.
Din feedback er værdifuld for os og hjælper os med at forbedre vores service.
Please consider providing a few chairs for elderly people and pregnant women. My wife, who is currently pregnant, had to sit on the floor during the entire shopping time because of delays caused by a
1. Fast and Professional Service
2. Excellent and Responsive Support
3. A Positive and Satisfying Experience
4. Successful and Helpful Collaboration
July 4, 2025
Reply from POWER.dk - Herlev
Hi Hamza,
Tak for din positive anmeldelse og de venlige ord om vores service! Det glæder os at høre, at du har haft en god oplevelse med vores support og samarbejde. Din feedback omkring siddepladser er meget værdifuld, og vi tager det med i vores overvejelser om at forbedre kundeoplevelsen i vores butikker.
Med venlig hilsen, Erik fra POWER! ⚡
Ali helped me and he was very nice and…
Ali helped me and he was very nice and professional.
June 17, 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
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