Feedback is mixed. Buying a new PC and chose Chromebook. Was correctly advised that this was not suitable and this changed to a better Windows based PC. Great. The not so good feedback is that there... See more
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Overall excellent experience. It was easy to book the item and select “pay on collection”. The process during pick up was also easy and efficient. Overall happy with my experience and power always has... See more
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My son laptop stopped working but due to guarantee, power fixed that and changed all motherboard again. We are so happy. And secondly customer service is very professional and efficient. Thank you pow... See more
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⭐⭐⭐⭐⭐ I had a very good experience. The service was fast, professional, and friendly. Everything went smoothly, and I am very satisfied with my purchase. I would happily recommend this company to o... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Herlev Hovedgade 17, 2730, Herlev, Denmark
- 70338080
3.9
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good service 👌
June 18, 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
I have been waiting for my tablet
I have been waiting for my tablet
from May 22nd, the waiting time was three to five days.
Nothing. Today is June 16th
No contact or any information
Before you want to order something from this store think seriously.
June 11, 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Easy to find things and the people working there are easy to talk to😊…
Easy to find things and the people working are
June 1, 2025
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Have just bought an iPhone 16e at Power…
Have just bought an iPhone 16e at Power Herlev in shopping centre BIG. Mr. Ali from the support section was extremely friendly, patient and top notch professional. Power has a gem in him. Then we were sent to Daniall . Again a super smart, friendly and efficient salesman. His guidance made us very comfortable. Power is lucky to have him. Thank you to both .
June 1, 2025
Unprompted review
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Good………………
May 26, 2025
Reply from POWER.dk - Herlev
Hej!
Tusinde tak for din anmeldelse og for, at du deler din gode POWERoplevelse med os & andre!
I POWER elsker vi glade og tilfredse kunder, hvorfor det spreder ekstra smil at læse, at det lykkes!
Vi ser frem til at byde dig velkommen igen i fremtiden! 🤞😊
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
Reply from POWER.dk - Herlev
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
19-05-2025 on Kl 10:03 i have been to…
19-05-2025 on Kl 10:03 i have been to the power Herlev and wants to buy an iPad.
Seller asked me do you needed any insurance. I sad nej Tak, again asked do you need cover for i pad? I replied no thanks, do you need charger? I replied no thanks i have it already. Then he got very angry and started to raise his voice and asked what is your telephone provider? . I said i am not interested
Then he started to said why you don't want to let me know the telephone provider name.
Then i replied to him
Can i explain why
He said no not needed and if you want pay for i pad or get out from my shop.
I just moved on to another shop and i bought my new i pad.
May 19, 2025
Unprompted review
Reply from POWER.dk - Herlev
Hi Lakshminarayanan,
Thank you for sharing your experience — I’m truly sorry to read how you were treated in our Herlev store. That is completely unacceptable. You should never experience being pressured, spoken to in a raised voice, or treated disrespectfully because you decline additional products or services. You have every right to say no, and our staff must respect that without question.
I fully understand why you chose to leave and buy your iPad elsewhere, and I sincerely regret that you had to experience such a situation. Please be assured that your feedback will be passed on to the store’s management so that this behavior can be addressed. It is certainly not how we want any of our customers to be met at POWER.
Thanks again for making us aware of this — and sorry, once more, for a disappointing and unpleasant visit.
You are wished a good day.
Best regards
Astrid/POWER
In general we had a good experience.
May 12, 2025
Reply from POWER.dk - Herlev
Hi Ashot!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Fast delivery 👌
May 6, 2025
Reply from POWER.dk - Herlev
Vi er virkelig glade for at høre, at vi kunne leve op til dine forventninger! Din tilfredshed er vores største prioritet, og vi ser frem til at se dig igen snart.
De bedste hilsner,
Andreas / POWER
Mobile Department
Not good service.
When I ask the specific Mobile phone the seller (I can not mention his name I want to see him on job). He just want customer (me) to buy and Taunting me on my Budget.
I have had bad experience with a phone company while bought a subscription from Power.
But the seller was constantly insisting me to buy the subscription which I did not want despite telling him I'm not intrested He was Taunting, Laughing with his other colleagues.
I kept his colleague mouth close that I'm talking and dealings to him Not You.
Cut a story short some of Power's seller Insist to sell their Phone subscription. Showing Expensive subscription in very fast, talkative and ambitious way. Which appears that they are selling Mobile Subscription in very cheap offer but in Reality they make Customer fool sell subscription very expensive.
They make customer irritate and customer wants to get rid of them. I would say it's bad really bad service they should talk very humbly in Easy and simple way of selling.
Not Tounting,Laughing and make laugh with other colleague, so that customer feel comfortable.
I'm happy and pleased being Power's customer but not with some of your mobile seller.
Hope my feedback will help improve your Customers care not Criticize.
Kind regards
Syed
April 29, 2025
Reply from POWER.dk - Herlev
Dear Syed,
Thank you for taking the time to share your experience. We're truly sorry to hear about the way you were treated — no customer should feel taunted, pressured, or uncomfortable when asking for help. Your feedback is both detailed and valuable, and we sincerely appreciate your honesty.
At POWER, respectful and helpful service is something we take very seriously. It is not acceptable that you felt pushed toward buying a subscription you didn’t want, and even worse, that your budget was not respected. We will use your experience as a clear reminder to improve the way we communicate with our customers — always with respect, clarity, and professionalism.
Thank you again for your loyalty and for giving us the chance to improve.
Wishing you a good day.
Kind regards
Astrid / POWER
I came not knowing the exact product I…
I came not knowing the exact product I wanted, but I had an idea of what I was looking for. The personnel explained thoroughly and gave different alternatives. Very clear, friendly and helpful to get the best with your available financial resource.
April 23, 2025
Reply from POWER.dk - Herlev
Det er fantastisk at høre, at du havde en så god oplevelse hos os! Vi er taknemmelige for din støtte og ser frem til at betjene dig igen i fremtiden.
De bedste hilsner,
Andreas / POWER
People’s are there just chatting with…
People’s are there just chatting with each other and not taking care just see him and see them after some time no response i left the shop and brought in another shop
April 15, 2025
Reply from POWER.dk - Herlev
Dear Thiruvarangam,
Thank you for sharing your experience with us.
We are truly sorry to hear that you felt ignored during your visit. This is certainly not the level of service we aim to provide. Every customer deserves attention and assistance, and it's disappointing to know that we did not meet that expectation for you.
Your feedback is very important, and we will work hard to ensure this does not happen again.
Thank you once again for taking the time to let us know — you are wished a wonderful day! 🌟
Best regards,
Astrid/POWER
En stor oplevelse at handle hos power i…
En stor oplevelse at handle hos power i herlev. Og en stor tak til Jeppe k for hans tålmodighed fantastisk service.
April 12, 2025
Reply from POWER.dk - Herlev
Tusind tak for de venlige ord! Vi sætter pris på din feedback og er henrykte over, at du er tilfreds med vores service. Vi håber at se dig igen i vores butikker snart!
De bedste hilsner,
Andreas / POWER
Broken device
Device is not working properly and the only thing you can do is to take it for a month for the repair. Instead of swapping the broken for the new one. I have just bought that device (quite expensive)
April 6, 2025
Reply from POWER.dk - Herlev
Hi,
Thank you for your review.
I'm truly sorry to hear about the issues with your newly purchased device. I completely understand how frustrating it must be, especially when it hasn't met your expectations and you've just acquired it.
I apologize for the inconvenience of having to send it for repair rather than receiving an immediate replacement. It's important to us that our customers are satisfied with their purchases, and I regret the distress this situation has caused you.
Thank you for bringing this to our attention, and we appreciate your feedback as it helps us to improve.
Best regards,
Jacob / POWER
I have been robbed for something that… Do not buy if you think you may need service later on
I have been robbed for something that should have
-been covered by 2 years guarantee. I bought a SW + HW product and they charged me for something they called SW error
-they have not informed me clearly and distinctly that I should pay
-forced me to sign a danish papir and said they will not support without sign
March 30, 2025
Reply from POWER.dk - Herlev
Hi Aziz,
I'm really sorry to hear about your experience with us. It sounds incredibly frustrating, especially when it involves guarantees and unexpected charges. Clear communication is key, and it seems we fell short in this instance.
I'll make sure your feedback is heard by our team to help prevent similar situations in the future. It's important to us that all our customers are well-informed and feel secure with their purchases and the subsequent process.
Best regards,
Christian / POWER
---------------------------------------------------------
Hi Aziz 😊
Our team has sent you an email explaining the charge of 399 kr and the circumstances around it. I understand how crucial proper guidance is, and we'll be taking your feedback to heart to improve our processes and ensure better communication in the future.
Thank you for bringing this to our attention. We appreciate your patience and hope that this issue can be resolved to your satisfaction.
Best regards,
Christian / POWER
Nice Experience
Excellent service and very helpful and friendly young lady at the cash desk..
March 28, 2025
Reply from POWER.dk - Herlev
Vi er begejstrede for at høre, at du har haft en fremragende oplevelse hos os! Din tilfredshed er vores største prioritet, og vi ser frem til at se dig igen snart.
De bedste hilsner Andreas / POWER
Okay service.
March 5, 2025
Reply from POWER.dk - Herlev
Kære Abdel,
Tak for din anmeldelse. Vi er glade for, at du har haft en okay serviceoplevelse. Vi sætter pris på din feedback og vil altid stræbe efter at gøre vores service endnu bedre.
Skulle der være noget, vi kan hjælpe dig med fremadrettet, er du altid velkommen til at kontakte os.
Venlig hilsen
Astrid/POWER
Great service
Great service
Did everything they could to give me a good deal on my purchase.
March 2, 2025
Reply from POWER.dk - Herlev
Hej
Stor tak for din anmeldelse og for de herlige stjerner!
I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃
Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERkøb! 🤞🧡
De bedste hilsner
Zaineb/POWER
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