The procedure to order the pieces was professional done and the payment was arranged properly. The problem occurred as the announced delivery time of 2 weeks was superseded by 2 additional weeks. At... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The procedure to order the pieces was professional done and the payment was arranged properly. The problem occurred as the announced delivery time of 2 weeks was superseded by 2 additional weeks. At... See more
Company replied
I ordered my item on Jan 13. The item was not delivered to me until February 4. In that time I received one update from Power on Jan 18 that there would be a delay until Jan 21. From then on there was... See more
Company replied
I feel like the guys forcing me to buy their others products ie changing electricity company, changing telephone company etc. etc. Many time I have to say sorry not interested, not interested. I pe... See more
Company replied
I came not knowing the exact product I wanted, but I had an idea of what I was looking for. The personnel explained thoroughly and gave different alternatives. Very clear, friendly and helpful to get... See more
Company replied
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Herlev Hovedgade 17, 2730, Herlev, Denmark
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I feel like the guys forcing me to buy their others products ie changing electricity company, changing telephone company etc. etc.
Many time I have to say sorry not interested, not interested. I personally feel awkward.

Reply from POWER.dk - Herlev
Altid god og frisk behandling hos Power Herlev

Reply from POWER.dk - Herlev

Reply from POWER.dk - Herlev
Very helpful and friendly staff: the service was great

Reply from POWER.dk - Herlev
The procedure to order the pieces was professional done and the payment was arranged properly.
The problem occurred as the announced delivery time of 2 weeks was superseded by 2 additional weeks. At least the pieces were found - not correctly booked and stored at the wrong place.
The product himself is a good quality and we are happy with the parts.

Reply from POWER.dk - Herlev
I am unfortunately writing this bad review to bring to the attention an unfortunate situation I had while picking up a Samsung TV from the store in Herlev
Despite adhering to the 2-hour parking limit, I received an inspection fee of 695 kr, even though my clock was set at 15:20, and I spent only 20 minutes picking up a single item – well within the allotted time frame.
I have reached out to Europark to address this issue, but unfortunately, they are unwilling to cancel the fee. This situation is not only frustrating for me but also reflects poorly on the overall customer experience at Power Herlev.
I believe it is also Power responsibility to ensure that customers have a seamless and fair experience, not just with the purchase itself but also with associated services like parking. Many customers, including myself, are dissatisfied with Europark's methods.
For this reason, I will NEVER EVER buy a single item from Power Herlev, but also from other stores, including the online one. There are thousands of good online stores in Denmark, and I would rather prefer to spend a bit more from the beginning than end up with a ticket from Europark.

Reply from POWER.dk - Herlev
Well organized, took me less than 5 mins to pick my already ordered items.

Reply from POWER.dk - Herlev
Excellent experience with customer service. I had bought earbuds during the Christmas sale, there was somthing wrong with them. Customer service were very helpful and sorted out the matter in no time. My earbuds were replaced with a new set.
We actually have similar pleasant experiences with Power in the past as well. Its definitely our first go to place when it comes to electronics and whitegoods.

Reply from POWER.dk - Herlev
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.