POWER.dk - Herlev Reviews 6,027

TrustScore 4 out of 5

4.0

Herlev Hovedgade 17, 2730 Herlev, DK


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Rated 4 out of 5 stars

The procedure to order the pieces was professional done and the payment was arranged properly. The problem occurred as the announced delivery time of 2 weeks was superseded by 2 additional weeks. At... See more

Company replied

Rated 2 out of 5 stars

I ordered my item on Jan 13. The item was not delivered to me until February 4. In that time I received one update from Power on Jan 18 that there would be a delay until Jan 21. From then on there was... See more

Company replied

Rated 4 out of 5 stars

I feel like the guys forcing me to buy their others products ie changing electricity company, changing telephone company etc. etc. Many time I have to say sorry not interested, not interested. I pe... See more

Company replied

Rated 5 out of 5 stars

I came not knowing the exact product I wanted, but I had an idea of what I was looking for. The personnel explained thoroughly and gave different alternatives. Very clear, friendly and helpful to get... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Herlev Hovedgade 17, 2730, Herlev, Denmark

  • 70338080

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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Rated 5 out of 5 stars

God betjning

God service

February 13, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Andrey/POWER

Rated 4 out of 5 stars

I feel like the guys forcing me to buy…

I feel like the guys forcing me to buy their others products ie changing electricity company, changing telephone company etc. etc.
Many time I have to say sorry not interested, not interested. I personally feel awkward.

February 13, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

God service 👍🏻

February 10, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

Goood service

Goood service, Big Herlev

February 10, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

God service

February 8, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Jonas/POWER

Rated 5 out of 5 stars

Altid god og frisk behandling hos Power…

Altid god og frisk behandling hos Power Herlev

February 8, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Jonas/POWER

Rated 5 out of 5 stars
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Jonas/POWER

Rated 5 out of 5 stars

Power Herlev Big

Altid dejligt at handle i Power i Herlev Big.

February 7, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hej Nils 👋

Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!

Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞

De bedste hilsner

Emil/POWER

Rated 4 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff: the service was great

February 7, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dear Jeffrey

Thank you for the reward of 4 beautiful ⭐⭐⭐⭐and for visting our POWERHOUSE!

At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!

As your feedback is valuable and appreciated in our quest for improvement, we hope you will elaborate on, what we could have done to make your experience perfect? 😊😊

We look forward to seeing you again! 🤞🧡

Best greetings

Emil/POWER

Rated 5 out of 5 stars

Thanks power

February 5, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hej Mohammed

Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ dem 🧡 vi!

I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERbesøg!

Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner Emil/POWER

Rated 4 out of 5 stars

Internal coordination could be better

The procedure to order the pieces was professional done and the payment was arranged properly.
The problem occurred as the announced delivery time of 2 weeks was superseded by 2 additional weeks. At least the pieces were found - not correctly booked and stored at the wrong place.
The product himself is a good quality and we are happy with the parts.

December 3, 2023
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Emil/POWER

Rated 5 out of 5 stars

Super service

February 1, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hej Edi

Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!

I POWER er glade og tilfredse kunder dét brændstof, der holder POWERgejsten oppe! Derfor er det en fornøjelse at læse om din tilfredshed 🤩

Vi glæder os til dit næste POWERbesøg & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner

Emil/POWER

Rated 4 out of 5 stars

God service 😊👍

January 30, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Tusind tak for de fine stjerner!🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Mathias/POWER

Rated 5 out of 5 stars
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Vi takker for de strålende stjerner! 🌟

Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for os i POWER at du har brugt tid på at give os de fine stjerner🌟🤩, Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Jonas/POWER

Rated 1 out of 5 stars

Parking Fine, poor customer experience

I am unfortunately writing this bad review to bring to the attention an unfortunate situation I had while picking up a Samsung TV from the store in Herlev

Despite adhering to the 2-hour parking limit, I received an inspection fee of 695 kr, even though my clock was set at 15:20, and I spent only 20 minutes picking up a single item – well within the allotted time frame.

I have reached out to Europark to address this issue, but unfortunately, they are unwilling to cancel the fee. This situation is not only frustrating for me but also reflects poorly on the overall customer experience at Power Herlev.

I believe it is also Power responsibility to ensure that customers have a seamless and fair experience, not just with the purchase itself but also with associated services like parking. Many customers, including myself, are dissatisfied with Europark's methods.

For this reason, I will NEVER EVER buy a single item from Power Herlev, but also from other stores, including the online one. There are thousands of good online stores in Denmark, and I would rather prefer to spend a bit more from the beginning than end up with a ticket from Europark.

November 29, 2023
Unprompted review
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hi Alessio!

Thank you for your review.

We are sad to hear about your last experience. In POWER we strive towards always giving our customers a good experience, so we apologize we couldn't live up to it this time. Unfortunately we don't have any say in the parking arrangement of the Herlev Center, which is managed by some other company entirely. We thank you a lot for your feedback - we will make sure to take it with us.

We wish you a great day!

Best regards
Astrid/POWER

Rated 5 out of 5 stars

Very good service

Very good service, and nice people.

January 21, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Vi takker for de strålende stjerner! 🌟

Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for os i POWER at du har brugt tid på at give os de fine stjerner🌟🤩, Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Zaneb/POWER

Rated 5 out of 5 stars

Fin service

January 21, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Vi takker for de strålende stjerner! 🌟

Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for os i POWER at du har brugt tid på at give os de fine stjerner🌟🤩, Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Emil/POWER

Rated 5 out of 5 stars

God service

January 19, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hej Thomas

Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐

Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊

Vi glæder os til, at du svinger forbi igen! 🤞🧡

De bedste hilsner Emil/POWER

Rated 5 out of 5 stars

Awesome sales team

Well organized, took me less than 5 mins to pick my already ordered items.

January 19, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hello 👋

It warms our POWER🧡 to read about your satisfaction with this trading experience and hope that your new item spreads a lot of joy in your everyday life!

We look forward to seeing you again and wish you a wonderful day 🧡🤞

The best greetings Emil/POWER

Rated 4 out of 5 stars

Excellent experience with customer…

Excellent experience with customer service. I had bought earbuds during the Christmas sale, there was somthing wrong with them. Customer service were very helpful and sorted out the matter in no time. My earbuds were replaced with a new set.

We actually have similar pleasant experiences with Power in the past as well. Its definitely our first go to place when it comes to electronics and whitegoods.

January 19, 2024
POWER.dk - Herlev logo

Reply from POWER.dk - Herlev

Hej Naveed

Stor tak for anmeldelsen og for de herlige ⭐⭐⭐⭐ - dem er vi beæret over, kan du lige tro! 🧡

I POWER lever vi af glade og tilfredse kunder, hvorfor det er en fornøjelse at vide, når det lykkes!

Da vi altid ønsker at forbedre os, værdsætter vi din konstruktive feedback, som er utroligt værdifuld i vores bestræbelser på at yde en femstjernet service i fremtiden!

Vi glæder os til at byde dig velkommen næste gang! 🤞😊

De bedste hilsner

Emil/POWER

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