POWER.dk - Ishøj Reviews 

3,929
•
TrustScore 4 out of 5

3.8

Industridalen 11, 2635 Ishøj, DK

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possibl... See more

Company replied

Rated 5 out of 5 stars

Power is like the lottery. If you find a nice employee you will have a good experience. In this case a young gentleman - I believe his name is Christopher - went beyond my expectations. Well done. Ot... See more

Company replied

Rated 3 out of 5 stars

Good service buying a new TV, crap service to get the TV fixed! They advice you well accoording to your needs, but the TV got faulty within a few weeks. To get a Samsung TV fixed, requires patien... See more

Company replied

Rated 1 out of 5 stars

I ordered a Lenovo computer online on Power.dk and it said it would be ready for pick up in thirty minutes at Ishøj. However, after confirming the order, the expected time of delivery changed to two-f... See more

Company replied


Company details

  1. Electronics Store
  2. also in
  3. Cell Phone Store
  4. Home Goods Store
  5. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Industridalen 11, 2635, Ishøj, Denmark

  • 70338080

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(3,929)

34,287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God service

God service

April 14, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej🤗

Tusind tak for din positive feedback og de flotte stjerner! 🌟

Det varmer virkelig vores hjerter at læse din anmeldelse. 🙌 Jeg er glad for, at du havde en god oplevelse hos POWER, og at du tog dig tid til at dele din glæde ved at give os disse fantastiske stjerner 🌟🤩.

Vi sætter virkelig pris på din støtte og de venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat. 🤗

Tak for at vælge POWER! Vi ser frem til at byde dig velkommen igen næste gang, du besøger os i butikken eller handler online.

Ha' en skøn dag!

Venlig hilsen,
Oliver

Rated 5 out of 5 stars

Super enkelt og effektivt at handle i Power

Super enkelt at handle

April 14, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Tak for din positive anmeldelse og de fine stjerner! 🌟

Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.

Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗

Tak for at vælge Power!

Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!

Ha en dejlig dag!

Venlig Hilsen
Oliver

Rated 5 out of 5 stars

Good customer service

March 31, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej!

Tusind tak for din positive feedback og de flotte stjerner! 🌟

Det varmer virkelig vores hjerter at læse din anmeldelse. 🙌 Jeg er glad for, at du havde en god oplevelse hos POWER, og at du tog dig tid til at dele din glæde ved at give os disse fantastiske stjerner 🌟🤩.

Vi sætter virkelig pris på din støtte og de venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat. 🤗

Tak for at vælge POWER! Vi ser frem til at byde dig velkommen igen næste gang, du besøger os i butikken eller handler online.

Ha' en skøn dag!

Venlig hilsen,
Oliver

Rated 3 out of 5 stars

Good service buying a new TV, crap service to get it fixed!

Good service buying a new TV, crap service to get the TV fixed! They advice you well accoording to your needs, but the TV got faulty within a few weeks. To get a Samsung TV fixed, requires patience, dedication, and a degree in computer science (you have to contact Samsung, not Power).

Long story short, many different mails (can fix it/ will send spare parts/ its just a software issue/ fixing will take 3 months/ propose to change the heating element/ etc.) and eventually they gave me, via Power a new TV.

But getting rid of the old (faulty) one is a pain, as Power doesnt send a pick up on agreed days, then go silent for 2 months, then they mail you to arrange an urgent pick up, then just send an invoice for the replacement TV a few days later, and when you try to make that go away, they dont answer their mails either!

March 2, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Yvor,
 
Thank you for your feedback! 
We really appreciate you taking the time to share your experience with us.
It's great to hear that you had a good experience buying your new TV from us, and that our team could advise you well according to your needs. It's really important for us to ensure that our customers feel well taken care of, from start to finish.
 
We deeply apologize for the challenges you experienced with your TV after the purchase. It's certainly not the experience we want our customers to have. We understand your frustration, and we apologize for any inconvenience this may have caused.
We will take your comments on board and work on improving our processes for the future. Our goal is to ensure that each customer experience is smooth and satisfactory.
We hope that you can now enjoy your new TV to the fullest, and we're glad we could help find a solution for you.
 
I wish you a good day!

Best regards,
Mathias S/POWER

Rated 4 out of 5 stars

God service

March 11, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Jeg takker for din positive anmeldelse! 🙌
Det betyder meget for mig at vide, at din oplevelse her hos POWER har været god, og vi er taknemmelig for, at du har taget dig tid til at dele din glæde med os ved at give os disse fantastiske stjerner 🌟🤩. Vi sætter pris på alt feedback!

Tak fordi du valgte Power! Vi ser virkelig frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗 Og hvis der er noget, vi kunne have gjort for at gøre din oplevelse endnu bedre, vil vi meget gerne høre det, så vi kan stræbe efter at give dig en femstjernet oplevelse næste gang!

Venlig Hilsen
Oliver

Rated 5 out of 5 stars

Fin og hurtig ekspedition 😊 Power Ishøj

Fin og hurtig ekspedition 😊 Power Ishøj

February 25, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det er så fantastisk at vide, at du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩. Vi sætter pris på al feedback!

Tak for at vælge Power! Vi ser frem til at betjene, dig igen i fremtiden, hvad enten det er online på Power.dk eller i en af vores butikker 🤗

De varmeste POWER hilsner
Jonas/POWER

Rated 5 out of 5 stars

God service

February 18, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det er så fantastisk at vide, at du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩. Vi sætter pris på al feedback!

Tak for at vælge Power! Vi ser frem til at betjene, dig igen i fremtiden, hvad enten det er online på Power.dk eller i en af vores butikker 🤗

De varmeste POWER hilsner
Jonas/POWER

Rated 5 out of 5 stars

Super god…😀

February 14, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

Super service 👍

February 15, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

Super god betjening

Super god betjening, tak

February 14, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Andrey/POWER

Rated 5 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Zaneb/POWER

Rated 1 out of 5 stars

The employee was aggressive and pushing…

The employee was aggressive and pushing us to buy another product instead. He was very pushy and rude.

January 22, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

HI Alex

I'm deeply sorry to hear about your unpleasant experience with our employee. This behavior is completely unacceptable and not in line with the level of service we aim to provide at Power.

Please know that we take your feedback very seriously, and I will ensure that this matter is addressed with the utmost urgency. Every customer deserves to feel valued and respected during their shopping experience, and I apologize for any discomfort or frustration this encounter may have caused.

Despite this unfortunate incident, I truly hope that you will find satisfaction with your chosen product. If there's anything further we can assist you with or if you have any other concerns, please don't hesitate to reach out to us directly.

Once again, please accept my sincerest apologies for the behavior you encountered, and thank you for bringing this to our attention.

Best regards, Emil/POWER

Rated 5 out of 5 stars

Det swinger bare hos Power i Ishøj

Det swinger bare hos Power i Ishøj - skarp pris og effektiv betjening👍

January 26, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Tusind tak for de fine stjerner!🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Mathias/POWER

Rated 3 out of 5 stars

Selesman not nice

the purchase price was fantastic, but the salesman from the TV department was very rude, I hope it's only once.

January 27, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dear Adam

Thank you for taking the time to share your experience with us, and we sincerely apologize for any inconvenience caused by the interaction with our salesman in the TV department. We appreciate your honest feedback, and it's disheartening to hear that you encountered rudeness during your visit.

Please rest assured that we take this matter seriously, and your feedback will be forwarded to the internal management of the store. We aim to provide a positive and respectful shopping environment for our customers, and we will address this issue internally to ensure that such incidents are not repeated.

We understand the importance of excellent customer service, and we are committed to making improvements based on your feedback. Your satisfaction is our priority, and we want to ensure that your future experiences with POWER are nothing short of exceptional.

Despite this isolated incident, we are pleased to hear that you found the purchase price to be fantastic. We are confident that your next experience will be more reflective of the high standards we strive to maintain.

Thank you for choosing POWER, and we look forward to welcoming you back for a more positive experience in the future.

Wishing you a wonderful day.

Best regards,
Zaneb/POWER

Rated 1 out of 5 stars

Very bad service

January 27, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dear Muhammad

We sincerely apologize for the very bad service you experienced at POWER. It is disheartening to hear that we fell short of your expectations, and we appreciate you taking the time to share your feedback with us.

Please be assured that your comments will be taken into serious consideration by our store management. We strive to provide a positive and helpful customer experience, and we regret that we did not meet those standards during your visit.

At POWER, we are committed to continuous improvement, and your insights will be valuable in identifying areas where we can enhance our service. We genuinely appreciate your feedback as it helps us to better serve our customers.

We would like to invite you back to POWER for another opportunity to provide you with the service you deserve. Your satisfaction is our top priority, and we hope to make amends for the inconvenience you faced.

Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.

Wishing you a great day ahead.

Best regards,
Zaneb/POWER

Rated 5 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Vi takker for de strålende stjerner! 🌟

Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for os i POWER at du har brugt tid på at give os de fine stjerner🌟🤩, Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

God service

January 19, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Tak for ⭐⭐⭐⭐⭐

Skønt at læse, om din tilfredshed med denne handel.

Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 🙏🧡

De varmeste hilsner

Emil/POWER

Rated 5 out of 5 stars

Very nice very good

January 19, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!

Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍

Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊

De bedste hilsner /POWER

Rated 5 out of 5 stars

Good service

Good servic

December 31, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Raad

Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ dem 🧡 vi!

I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERbesøg!

Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner
Zaneb/POWER

Rated 1 out of 5 stars

The customer service is a total joke at…

The customer service is a total joke at Power Ishoj. I've been transfered back and forward from one employee to another for no reason, and it took me 30 min to buy a product that I have booked already from the website. The shop was empty with less than 7 customers, and employees were no were to be found.

December 30, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Vi vil gerne takke dig for din ærlige feedback. Selvom det ikke var en perfekt oplevelse, sætter vi stor pris på, at du delte din feedback med os.

Vores kundeserviceteam er klar til at hjælpe, og hvis der er mere, du gerne vil dele, eller hvis du stadig har brug for vores hjælp, er et dedikeret team klar til at hjælpe og tilgængelige på mail review@power.dk 🤗

Vi ønsker at sikre, at du får den hjælp, du behøver, og at din fremtidige oplevelse med os bliver endnu bedre. Tøv ikke med at kontakte os, hvis du har brug for yderligere assistance.

Med venlig hilsen,
Karsten, POWER Kundeservice team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look