POWER.dk - Ishøj Reviews 

3,691
TrustScore 4 out of 5

3.8

Industridalen 11, 2635 Ishøj, DK


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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience. I ordered a TV and it’s written that your order will be delivered in 2-5 days and it’s exactly delivered in 4 days. Really satisfying experience

Company replied

Rated 5 out of 5 stars

It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possibl... See more

Company replied

Rated 5 out of 5 stars

Power is like the lottery. If you find a nice employee you will have a good experience. In this case a young gentleman - I believe his name is Christopher - went beyond my expectations. Well done. Ot... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service, a chatbot which cannot help, and a promise that a person would contact me that never happened. Two weeks since I made my order online, and I still have not been able to bare... See more

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Industridalen 11, 2635, Ishøj, Denmark

  • 70338080

3.8

Great

TrustScore 4 out of 5

4K reviews

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3.8

All reviews

(3,691)

34,180 reviews in the last 12 months

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Rated 5 out of 5 stars

Super god betjening

Super god betjening, tak

February 14, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Andrey/POWER

Rated 5 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dine stjerner bringer et smil frem på vores ansigter! 🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Zaneb/POWER

Rated 1 out of 5 stars

The employee was aggressive and pushing…

The employee was aggressive and pushing us to buy another product instead. He was very pushy and rude.

January 22, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

HI Alex

I'm deeply sorry to hear about your unpleasant experience with our employee. This behavior is completely unacceptable and not in line with the level of service we aim to provide at Power.

Please know that we take your feedback very seriously, and I will ensure that this matter is addressed with the utmost urgency. Every customer deserves to feel valued and respected during their shopping experience, and I apologize for any discomfort or frustration this encounter may have caused.

Despite this unfortunate incident, I truly hope that you will find satisfaction with your chosen product. If there's anything further we can assist you with or if you have any other concerns, please don't hesitate to reach out to us directly.

Once again, please accept my sincerest apologies for the behavior you encountered, and thank you for bringing this to our attention.

Best regards, Emil/POWER

Rated 5 out of 5 stars

Det swinger bare hos Power i Ishøj

Det swinger bare hos Power i Ishøj - skarp pris og effektiv betjening👍

January 26, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Tusind tak for de fine stjerner!🌟

Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Mathias/POWER

Rated 3 out of 5 stars

Selesman not nice

the purchase price was fantastic, but the salesman from the TV department was very rude, I hope it's only once.

January 27, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dear Adam

Thank you for taking the time to share your experience with us, and we sincerely apologize for any inconvenience caused by the interaction with our salesman in the TV department. We appreciate your honest feedback, and it's disheartening to hear that you encountered rudeness during your visit.

Please rest assured that we take this matter seriously, and your feedback will be forwarded to the internal management of the store. We aim to provide a positive and respectful shopping environment for our customers, and we will address this issue internally to ensure that such incidents are not repeated.

We understand the importance of excellent customer service, and we are committed to making improvements based on your feedback. Your satisfaction is our priority, and we want to ensure that your future experiences with POWER are nothing short of exceptional.

Despite this isolated incident, we are pleased to hear that you found the purchase price to be fantastic. We are confident that your next experience will be more reflective of the high standards we strive to maintain.

Thank you for choosing POWER, and we look forward to welcoming you back for a more positive experience in the future.

Wishing you a wonderful day.

Best regards,
Zaneb/POWER

Rated 1 out of 5 stars

Very bad service

January 27, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Dear Muhammad

We sincerely apologize for the very bad service you experienced at POWER. It is disheartening to hear that we fell short of your expectations, and we appreciate you taking the time to share your feedback with us.

Please be assured that your comments will be taken into serious consideration by our store management. We strive to provide a positive and helpful customer experience, and we regret that we did not meet those standards during your visit.

At POWER, we are committed to continuous improvement, and your insights will be valuable in identifying areas where we can enhance our service. We genuinely appreciate your feedback as it helps us to better serve our customers.

We would like to invite you back to POWER for another opportunity to provide you with the service you deserve. Your satisfaction is our top priority, and we hope to make amends for the inconvenience you faced.

Thank you for your understanding, and we look forward to the opportunity to serve you better in the future.

Wishing you a great day ahead.

Best regards,
Zaneb/POWER

Rated 5 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Vi takker for de strålende stjerner! 🌟

Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for os i POWER at du har brugt tid på at give os de fine stjerner🌟🤩, Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner
Oliver/POWER

Rated 5 out of 5 stars

God service

January 19, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Tak for ⭐⭐⭐⭐⭐

Skønt at læse, om din tilfredshed med denne handel.

Vi ser frem til at byde dig velkommen igen og ønsker dig en fantastisk dag 🙏🧡

De varmeste hilsner

Emil/POWER

Rated 5 out of 5 stars

Very nice very good

January 19, 2024
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Tusinde tak for handlen og for den fine perlerække af smukke stjerner – dem er vi ellevilde med!

Her i POWER elsker vi at give vores kunder en god købsoplevelse, hvorfor det varmer vores POWERhjerter at læse, at det lykkes! 😍😍

Vi ser allerede frem til at byde dig velkommen igen og ønsker dig en skøn dag! 🤞😊

De bedste hilsner /POWER

Rated 5 out of 5 stars

Good service

Good servic

December 31, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Raad

Stor tak for din anmeldelse og for den fine perlerække af ⭐⭐⭐⭐⭐ dem 🧡 vi!

I POWER lever vi af glade og tilfredse kunder, hvorfor det spreder ekstra smil og glæde at læse om din tilfredshed med dette POWERbesøg!

Vi glæder os til at kunne fortsætte denne positive stime & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner
Zaneb/POWER

Rated 1 out of 5 stars

The customer service is a total joke at…

The customer service is a total joke at Power Ishoj. I've been transfered back and forward from one employee to another for no reason, and it took me 30 min to buy a product that I have booked already from the website. The shop was empty with less than 7 customers, and employees were no were to be found.

December 30, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Vi vil gerne takke dig for din ærlige feedback. Selvom det ikke var en perfekt oplevelse, sætter vi stor pris på, at du delte din feedback med os.

Vores kundeserviceteam er klar til at hjælpe, og hvis der er mere, du gerne vil dele, eller hvis du stadig har brug for vores hjælp, er et dedikeret team klar til at hjælpe og tilgængelige på mail review@power.dk 🤗

Vi ønsker at sikre, at du får den hjælp, du behøver, og at din fremtidige oplevelse med os bliver endnu bedre. Tøv ikke med at kontakte os, hvis du har brug for yderligere assistance.

Med venlig hilsen,
Karsten, POWER Kundeservice team

Rated 5 out of 5 stars

Super god service!

December 16, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Sarona

Tusinde tak for den fine perlerække af stjerner - dem 🧡 vi!

Her i POWER ønsker vi kun at give vores kære kunder en god købsoplevelse. Derfor er vi glade for at læse, om din tilfredshed.

Vi ser frem til at byde dig velkommen igen, hvor vi vil gøre vores bedste for at fortsætte denne positive stime og ønsker dig en fantastisk dag!

De varmeste hilsner

Emil/POWER

Rated 5 out of 5 stars

Super service 👍

December 16, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Jakob

Tak for handlen, din feedback & for din belønning af stjerner – dem er vi beæret over!

I POWER er glade og tilfredse kunder dét brændstof, der holder POWERgejsten oppe! Derfor er det en fornøjelse at læse om din tilfredshed 🤩

Vi glæder os til dit næste POWERbesøg & ønsker dig en dejlig dag! 🤞😊

De bedste hilsner
Zaneb/POWER

Rated 4 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Mange gange tak for de strålende stjerner! 🌟

Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩

Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗

De allerbedste POWER hilsner,
Oliver/POWER😆️

Rated 1 out of 5 stars

Not good behaviour

there staff is unmanged instead of cooperation,they keep let you run behind each other ,just say go there to get help.and there is no one,they behave as you are not buyer but servant for them.
I was there to get vacuum cleaner, and they pass me different persons.

December 1, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hello Adnan,

We are sorry to hear about your disappointing experience during this in our store. It certainly does not align with the impression or the experience we aim to provide our customers with. We would very much like to learn more and follow up on your review. Therefore, we kindly ask you to contact us at reviews@power.dk if you have time. You may describe your purchase experience at our store so that we can work together to find a suitable solution for you.

To assist you further, we will need the following information: purchase details + Trustpilot username.

We look forward to hearing from you again and wish you a great day!

Best regards,
Mathias. S / POWER

Rated 5 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Stephanie

Tusinde tak for den fine perlerække af stjerner - dem 🧡 vi!

Her i POWER ønsker vi kun at give vores kære kunder en god købsoplevelse. Derfor er vi glade for at læse, om din tilfredshed.

Vi ser frem til at byde dig velkommen igen, hvor vi vil gøre vores bedste for at fortsætte denne positive stime og ønsker dig en fantastisk dag!

De varmeste hilsner

Emil/POWER

Rated 4 out of 5 stars

flinke folk

November 22, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Steffen

Tak for din belønning af 4 smukke ⭐⭐⭐⭐ og for dit besøg i vores POWERHOUSE!

I POWER ønsker vi netop kun at give vores kunder en god købsoplevelse, da glade og tilfredse kunder er det brændstof, der holder POWERgejsten oppe. Vi er derfor glade for, at det lykkes!

Da din feedback er værdifuld og værdsat i vores søgen efter forbedring, håber vi, at du vil uddybe, hvad vi kunne have gjort for at gøre os fortjent til den sidste ensomme stjerne! 🤞😊

Vi glæder os til at byde dig velkommen en anden gang! 🤞🧡

De bedste hilsner

Emil/POWER

Rated 5 out of 5 stars

god service

fin service

November 23, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Tusind tak for de strålende stjerner! 🌟 Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!

Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗

De bedste POWER hilsner

Oliver
Kundeservice, POWER

Rated 5 out of 5 stars

Fin service👍

November 22, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Pernille,

Tusind tak for din anmeldelse! 🤩

Jeg er glad for at høre at vores butik i Ishøj har givet dig en god oplevelse 🤗 Det er lige præcis de gode kundeoplevelser, som vi ånder og lever for 🧡

Du ønskes en dejlig dag! 🎉

De bedste hilsner,

Michelle/POWER

Rated 5 out of 5 stars

Very friendly service

Very friendly service
giving all info and help.

November 23, 2023
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Vi vil gerne takke dig for de fantastiske stjerner! 🌟 Din positive vurdering bringer virkelig smil på vores ansigter 🙌 Vi er glade for at høre, at du har haft en god oplevelse hos os i POWER 🤩

Din feedback betyder utrolig meget for os og vi værdsætter at du vil dele din oplevelse med os 🙂

Tak for at vælge Power, og vi glæder os til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗

De bedste POWER hilsner

Peter
Kundeservice, POWER

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