This store has many things and when I ask for help there is always someone who wants to help me and there are many times where you can get really cheap Nintendo switch games, so I am happy with this s... See more
Company replied
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This store has many things and when I ask for help there is always someone who wants to help me and there are many times where you can get really cheap Nintendo switch games, so I am happy with this s... See more
Company replied
The seller was very professional. I already knew which model I wanted and he confirmed that was a good choice, but pointing the pros and cons of the model. He also promised that I would be helped to... See more
Company replied
We are at Power kolding to buy TV but we have to stand there for 5 minutes because no one entertain us. We keep on asking when is his colleague come but he just keep on saying it's coming. Poor custom... See more
Company replied
Click and collect, fungerer godt. Hurtig og nem ekspedition og glad for at man stadig kan pakke ind som gave i butikken ☺️👌🏻
Company replied
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vejlevej 257C, 6000, Kolding, Denmark
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Reply from POWER.dk - Kolding
I recently visited Power in Kolding on Black Friday with the intention of purchasing a Samsung Galaxy Watch as a gift for my family. The salesperson who assisted us, Wael.A, initially seemed friendly and persuasive. However, our experience took a turn for the worse when we decided to also purchase two Telmore sim cards subscription worth of 169dkk/month on his recommendation.
Wael assured us that these sim cards had a binding period of 3 months, emphasizing the substantial savings we could make and he made the calculation by himself and asked us to cancel in 3 months in order to save money. Trusting his advice, we went ahead with the purchase. However, our confidence was shattered when, on a subsequent visit to the store, a different salesperson informed us that the sim cards had a binding period of 6 months.
Upon confronting Wael about this inconsistency, he denied ever mentioning a 3-month binding period and casually suggested we could cancel the subscription without any issues. This lack of accountability was disheartening. Fortunately, the store manager, Nikolai, intervened and promptly canceled the misleading subscription.
Additionally, he informed us that the Samsung Galaxy Watch, whish was promised to arrive in 2-3 days by Wael (another mislead information from him), would actually take two more weeks. I suppose to fly to visit my family next week.
Despite the frustrating experience, Nikolai's professionalism and assistance were commendable. He ensured we received the watch on the same day in Haderslev. However, Wael displayed no remorse for his misinformation and continued to smile as if nothing had happened.
This review serves as a cautionary tale for others contemplating purchases at Power. While Nikolai's intervention saved the day, it's crucial for customers to remain vigilant against potentially misleading sales tactics and false marketing promises. The lack of accountability from certain staff members, like Wael, raises concerns about the overall integrity of the shopping experience at Power in Kolding.

Reply from POWER.dk - Kolding

Reply from POWER.dk - Kolding
Det er behageligt at handle hos power i Kolding.. go betjening

Reply from POWER.dk - Kolding
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