POWER.se - Barkarby Reviews 

3,324
TrustScore 4 out of 5

4.1

Enköpingsvägen 27, 177 38 Järfälla, Stockholm, SE


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See what reviewers are saying

Rated 5 out of 5 stars

It was the best service I received and I was glad how you staff was so articulate in explaining and give out the right information. He was very patient to give a listening ear and act on what we wante... See more

Company replied

Rated 1 out of 5 stars

The staff was quite unresponsive and the billing staff as well the help expected and approach from the staff too bad , they seems to talking and enjoying there own friend company

Company replied

Rated 5 out of 5 stars

O lust give 5 stars for wonderful excellent and amazing costumer service .i enter the store just around 7 50 pm the store was about to close i was thinking i might not get the help i wanted but i was... See more

Rated 5 out of 5 stars

Very nice sales assistant helped me with getting the new vacuum cleaner and took my old one for a discount. Pleasant and quick, no hassle .

Company replied


Company details

  1. Electronics Company
  2. Appliance Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Repair Shop
  6. TV store

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

  • Enköpingsvägen 27, 177 38, Järfälla, Stockholm, Sweden

  • 08 51 76 60 00
Promotion box for POWER.se - Barkarby

Veckans kampanj

Se veckans utvalda deals!

4.1

Great

TrustScore 4 out of 5

3K reviews

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4.1

All reviews

(3,324)

15,581 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointed

Took forever to pickup the tv after i bought it and they didn't have the model listed in their site.

November 12, 2023
POWER.se - Barkarby logo

Reply from POWER.se - Barkarby

Dear Hassan,


We apologize for the delay in the TV pickup and any inconvenience caused by not having the listed model available. We'll work on improving our processes to ensure a smoother and more accurate shopping experience in the future. If you have any further concerns or questions, feel free to reach out. Thank you for bringing this to our attention.


Best regards,
Rafiya at POWER!

Rated 1 out of 5 stars

Poor customer service.

I placed an order, got a confirmation sms that my packet is ready. Went to the store , it took them 1 hour to look for my order and they couldn’t find it. Gave me something completely different than what I ordered because that’s what they had in stock.

November 6, 2023
POWER.se - Barkarby logo

Reply from POWER.se - Barkarby

Hey!

We apologize for the inconvenience you experienced during your recent visit to our store. Your feedback is important to us, and we want to address the issues you encountered.We are actively working to improve our inventory management and order fulfillment processes to prevent similar situations from happening in the future.

Thank you for your feedback.
Muwahib på POWER!

Rated 1 out of 5 stars

Promise Promise and Promise

Promise Promise and Promise, they are the biggest liers in the market.

Ordered something in the store and still waiting after 29 days. They say we have fixed it and you will the info in mail, nohting happens. Customer service insist to cancel the order.

I went to store 3 times now and this time need to contact konsumentverket and social media to help promoting POWER with all the snapshots with customer support where they lie all the time.

They have already created a lot of stress and going to complain about them soon.

October 9, 2023
Unprompted review
POWER.se - Barkarby logo

Reply from POWER.se - Barkarby

Hey!

Thank you for your feedback, I'm sorry to hear about the extremely frustrating experience you've had with your order from POWER. It's disappointing when a company fails to meet its promises and creates such inconvenience for its customers. If you wish to talk further about this, you can contact us via customer service and we will rectify the problem.

Thank you for sharing your experience.
Muwahib on POWER!

Rated 3 out of 5 stars

Chaos to handle on a sale day

Chaos to handle and provide information.

On Sale day morning, the stock on online shown 55 pieces available at store, but couldn't locate. Website servers were down and got information after 40 min that nothing was available. Big chaos at billing counters as the servers keeps up and down and total chaos and it took more than 4 hours to complete a simple purchase. Power need to power up to stand with Mediamarkt legacy.

October 14, 2023
Rated 3 out of 5 stars

I booked a home dilevery for my…

I booked a home dilevery for my purchase of stove & washing machine, but still got msg to pickup from store. There is no communication or confirmation after talking to customer sypport. Still products not delivered from 9th oct.

October 10, 2023
Rated 4 out of 5 stars

POWER did great job but Dishonest people made it worse

POWER's opening in Barkarby was very nice. You guys had many offers. Thanks for that. But just want to highlight 1 issues that I observed. Because of cheap prices, people bought so many things in multiple quantity even they were not going to use it. For example MI scooter which POWER sold in 2500, now people are selling this in 4000 plus sek in Facebook marketplace. So genuine people got no chance to buy it from POWER and some dishonest people took advantage of your offer. You should have had the limit on number of quantity a person could have bought of an item which was limited in stock, specially items which was very cheap. Second example, You sold a cannon printer in 99 sek and I saw a lady bought 4 pieces of it and now selling in Facebook marketplace in 550 sek. I can give you Facebook link if you want.

October 9, 2023

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