POWER.se - Uppsala Reviews 

2,076
TrustScore 4.5 out of 5

4.3

Bolandsgatan 16, 753 23 Uppsala, Boländerna, SE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sam & Nour are great! Service oriented people are working at Kassa & as security personnel as well well. Some products at website is not available ( digital video camera) but I assume these will chang... See more

Rated 3 out of 5 stars

Had to wait a little to long for service but when it came it was good. The "young guy" who helped us "Two Pensioners", talked to us in a manor that we understood what we were buying without being patr... See more

Rated 4 out of 5 stars

The service at the desk was fantastic, but the service for my device took a long time, though the front desk apologizes for that. Overall good job.

Rated 5 out of 5 stars

Professional service. While it did take a while to get someone to actually provode service, once we got it, it was very Professional.


Company details

  1. Electronics Company
  2. Appliance Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Repair Shop
  6. TV store

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

  • Bolandsgatan 16, 753 23, Uppsala, Boländerna, Sweden

  • 08 517 66 000
Promotion box for POWER.se - Uppsala

Veckans kampanj

Se veckans utvalda deals!

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,076)

15,674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Peter was very helpful and Customer…

Peter was very helpful and Customer presidenter in POWER uppsala

December 21, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi there,

Thank you so much for your review! 😁
We’re so happy to hear that you had a great experience with us and that our colleague was able to assist you in the best possible way. It means a lot to us to know that our customers feel well taken care of. We hope you have a wonderful Christmas filled with joy.

We look forward to helping you again soon. Have a fantastic Christmas!
Sara at POWER! ⚡

Rated 5 out of 5 stars
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi Susan!
 
It’s so wonderful to hear that you had such a positive experience with our team. We always aim to provide the best service, and it’s great to know that we succeeded in making you feel welcome. Thank you for you positive feedback and have a great day!

All the best,
Saga at POWER!⚡

Rated 5 out of 5 stars

Fast delivery time and good prices

Fast delivery time and good prices, helfpul staff

November 30, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej,

Vilket härligt omdöme!
Det är fantastiskt att vi kunde leverera något som gjorde dig nöjd. Vi strävar alltid efter att överträffa förväntningar, och det är underbart att veta att vi lyckades.

Vi hoppas att du snart kommer tillbaka, vi har laddat upp med ännu fler erbjudanden och deals.

Ha en toppenfin dag,
Sara på POWER!⚡

Rated 2 out of 5 stars

We haven't received the TV we ordered…

We haven't received the TV we ordered yet.

November 26, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hello Moises,

Thank you for reaching out! We understand how frustrating this must be not knowing when it's being delivered. I can see that it has now been delivered yesterday to you. Hope you're enjoying your new TV, and if you have any more questions, don't hesitate to reach out again!

Wish you a great day,
Erika at POWER!⚡

Rated 5 out of 5 stars

Sales personal are very helpful.

Sales personal are very helpful.

November 28, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej hej,

Vilken glädje att läsa din feedback!
Det är precis sådana omdömen som gör vårt arbete så meningsfullt. Vi är så tacksamma för att du tog dig tid att dela med dig av din upplevelse och att du är nöjd.

Du är alltid varmt välkommen tillbaka,
Sara på POWER!⚡🔥

Rated 5 out of 5 stars

Quick and efficient service

So convenient to reserve the product online and collect when passing the store.

November 30, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Tjena,

Tack för att du tog dig tid att lämna din feedback.😊️
Vi uppskattar verkligen din feedback och ser det som en möjlighet att bli bättre. Vi är redan igång med att se över hur vi kan förbättra oss, och din input är ovärderlig i det arbetet.

Allt gott,
Sara på POWER!⚡

Rated 5 out of 5 stars

I had the best experience with very…

I had the best experience with very supportive staff and got my order exactly as I expected of POWER!

Thank you!
,

November 21, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our supportive staff and service met your expectations. Providing excellent customer experiences is our top priority, and your kind words truly mean a lot to our team. We look forward to serving you again in the future!

Best regards,
Emilia on POWER!⚡️

Rated 5 out of 5 stars

great experience

great experience

October 7, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hejsan,

Vi uppskattar verkligen att du tagit dig tid att lämna ett omdöme! 🙂
Det är alltid roligt att höra när våra kunder är nöjda, och din feedback betyder mycket för oss. Vi strävar efter att ständigt förbättra våra tjänster och din åsikt hjälper oss att göra just det.

Ha en underbar dag,
Sara på POWER! ⚡🔥

Rated 5 out of 5 stars

Power it very good quality electronic…

Power it very good quality electronic products

October 8, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hejsan!

Tack för din värdefulla feedback! 😁
Vi är alltid glada att höra att våra kunder är nöjda. Hoppas vi ses igen snart för fler fina upplevelser.

Ha en fortsatt fin dag,
Sara på POWER! ⚡🔥

###

Rated 5 out of 5 stars

Reasonable price

Reasonable price, friendly salesperson

September 24, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hello Hamid,

Thank you for your review! We are delighted to hear that you were satisfied with both our prices and the service from our salesperson.
We continuously strive to offer the best service to our customers, and your appreciation means a lot to us!

Kind regards,
Sebastian at POWER!⚡️

Rated 5 out of 5 stars

Friendly people

I was treated nicely

August 2, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Jolina på POWER! ⚡

Rated 5 out of 5 stars

Staff was helpful.

July 27, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi!

Thank you so much for your feedback! We’re glad to hear that you’re satisfied with the help you received from us. We always strive to provide the best possible service, and it’s wonderful to know that we succeeded in your case.

Best regars, 
Emilia on POWER!⚡️

Rated 1 out of 5 stars

Bäst att vara sämst

Bäst att vara sämst. Dålig bemötande, okunniga personal där man får fel info av en o andra och ingen bra kundservice

June 30, 2024
Unprompted review
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej!

Tack för att du har tagit dig tid att ge oss din feedback. Vi är verkligen ledsna att höra om din upplevelse och vi kommer att se över vad som kan ha gått fel för att förbättra vår kundservice och informationshantering.

Om du behöver ytterligare assistans eller hjälp är du välkommen att kontakta mig på kundservice@power.se🙂

Vänliga hälsningar,
Emilia på POWER!⚡️

Rated 4 out of 5 stars

Bra service

Bra service

July 15, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej,

Tack så mycket för ditt fantastiska omdöme! Vi är glada att höra att du är nöjd med din upplevelse hos oss. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera utmärkt service.

Vi ser fram emot att hjälpa dig igen i framtiden!


Önskar dig en fin dag,
Rafiya på POWER! ⚡️

Rated 5 out of 5 stars

Bra service.

July 1, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej, och tack för ditt vänliga ord! 

Vi är glada att vi kunde ge dig en bra upplevelse. 😊️

Ha en underbar dag,
Jolina på POWER!

Rated 1 out of 5 stars

Used product given to me which I came…

Used product given to me which I came to know after reach at home. Changed it later.

June 13, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi Pranam,

We appreciate your feedback and are sorry to hear that you had a less than positive experience with the used product. Your opinion is important to us and helps us improve. 🙂 

Best regards,
Jolina at POWER! ⚡

Rated 1 out of 5 stars

I found a nut was lost and the blender…

I found a nut was lost and the blender which i purchase yesterday did not work at all. Now I have to manage my time to go to your shop.

June 3, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi Sapna!

Thank you for sharing your feedback with us. 
We sincerely apologize for the issues you experienced with the products you purchased. We will definitely escalate this to our store to ensure such situations do not occur again. If you need further assistance, feel free to contact us anytime.

Have a great day!
Jolina at POWER! ⚡

Rated 5 out of 5 stars

Bra service

May 26, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej! 

Tack så mycket för din feedback! 

Vi är glada att höra att du är nöjd med vår service. Vi arbetar alltid efter att ge våra kunder den bästa möjliga upplevelsen.😁️

Vänliga hälsningar,
Emilia på POWER!⚡️

Rated 5 out of 5 stars

Good customer service

Friendly staff willing to share their expertise in favour of customers' benefit.

May 25, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

Rated 5 out of 5 stars

Bra personal!

May 8, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look