POWER.se - Uppsala Reviews 

2,084
TrustScore 4.5 out of 5

4.3

Bolandsgatan 16, 753 23 Uppsala, Boländerna, SE


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See what reviewers are saying

Rated 5 out of 5 stars

Sam & Nour are great! Service oriented people are working at Kassa & as security personnel as well well. Some products at website is not available ( digital video camera) but I assume these will chang... See more

Rated 3 out of 5 stars

Had to wait a little to long for service but when it came it was good. The "young guy" who helped us "Two Pensioners", talked to us in a manor that we understood what we were buying without being patr... See more

Rated 4 out of 5 stars

The service at the desk was fantastic, but the service for my device took a long time, though the front desk apologizes for that. Overall good job.

Rated 5 out of 5 stars

Professional service. While it did take a while to get someone to actually provode service, once we got it, it was very Professional.


Company details

  1. Electronics Company
  2. Appliance Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Repair Shop
  6. TV store

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

  • Bolandsgatan 16, 753 23, Uppsala, Boländerna, Sweden

  • 08 517 66 000
Promotion box for POWER.se - Uppsala

Veckans kampanj

Se veckans utvalda deals!

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,084)

15,963 reviews in the last 12 months

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Rated 4 out of 5 stars

Correct information and helpful

I got the correct information what i wanted and i am pleased.

February 5, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi,

We are glad that you have received the correct information you were looking for. Don't hesitate to get in touch if you have more questions or need further assistance.

Wishing you a wonderful day!
/Jolina at POWER! :)

Rated 3 out of 5 stars

It's Not Rocket science

Had to wait a little to long for service but when it came it was good. The "young guy" who helped us "Two Pensioners", talked to us in a manor that we understood what we were buying without being patronising.

January 28, 2024
Rated 4 out of 5 stars

Excellent service

The staff were very pleasant and I got served quickly. The only bad thing is that there is no bathroom in the whole complex so I didn't stick around and shop as much as I would have wanted to. I just picked up my order and had to rush home

January 26, 2024
POWER.se - Uppsala logo

Reply from POWER.se - Uppsala

Hi,

Thank you for your positive feedback regarding our pleasant staff and quick service. We apologize for the inconvenience regarding the lack of bathrooms in our complex. We appreciate your understanding and hope to improve this aspect in the future.

Best regards,
Jolina at POWER! :)

Rated 2 out of 5 stars

Very bad customer service

It's basically the same store selling the same things. But a few things are worse.

The `Power´ membership is very difficult to get your points. They have no member card. And the QR code online when you log-in does not work. They ask for you phone number. They can not find me. So now I have to spell out my email address. And they get that wrong and we have to start over again!

I brought a product via Klarna has is was not in stock in the store. The lady was very helpful etc. I paid via Klarna, and I received the product in the post the next week. BUT... It is not recorded in my Power membership. I have NO receipt. I have no points!

Their Customer service has to be the worst!

I have phoned them many times for different problems. The shop tells me to contact customer service and customer service people tells me to spend more petrol money and go back to the shop!!!!

Has of today I gave up. Still no receipt! The other problems I have I given up on those too.

So now I shop the rest for Christmas at Elgiganten or Net On Net.

November 14, 2023

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