After having to return a cooker because the back panel was broken on arrival we received a replacement which also had slight damage on the hob we decided to keep but after 6 months we had to call the... See more
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Item described as brand new boxed & unmarked. But arrived poorly packaged with contents rattling around in the box which had caused both cosmetic & actual damage to the working parts. Had to chase to... See more
Another 5 star review from me within a couple of weeks of my last review, following the need to buy a new integral fridge freezer after the old one packed up. (the perils of moving to a house where... See more
After our oven went bang in the middle of corona there wasn’t many choices with deliveries being quite long when your a family of 5 you need your oven! Somebody pointed me in the direct of bargain buy... See more
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Excellent service and great products
Needed a fridge freezer
Needed a fridge freezer. Got an amazing one and such a reasonable price. Super service.
Excellent!!
Amazing customer service and a huge…
Amazing customer service and a huge range of appliances - highly recommend!
Brilliant experience
Brilliant experience, all done faster than expected. Thanks!
Wouldn’t go anywhere else
Great company, I’ve bought many appliances from them over the years and always had a really fantastic experience. The sales people know what they’re talking about, the prices are fair and they help to make the delivery and fitting as smooth as possible.
Absolutely brilliant
Absolutely brilliant service. Quick, easy and got me and my wife’s house ready to go in no time! Strongly, strongly recommend!
Found on Facebook
Found on Facebook, visited their very professional show room, staff were very helpful, ordered and fitted within 24 hours. Defo recommend
I was pleasantly surprised by them
I was pleasantly surprised by them. I had a phone call the morning after I placed the order to confirm they had it in stock and arrange delivery in just a few days.
Delivery was exactly as expected. No issues and the Fridge Freezer was indeed a bargain!
Avoid, order online
Used to offer good service, now its hopeless. Awful comms, expensive, awful service. Won't use again.
Beware - could do better
I bought and paid for a double oven (click and collect in stock) I rang the next morning and spoke to Ini (customer services Oadby store) to ask where I could collect to be told not in stock but they would supply a cheaper item and refund the difference.
I have been in touch by telephone on 4 occasions asking for a refund to my card and have been given the “it’ll be there in a couple of days” - still hasn’t been refunded weeks later.
Just be careful!!
I would now like to add that the credit card company has confirmed today that a refund has been sent. Apart from this problem I would have been happy to give 5stars, as the product is fine.
Prompt delivery and great product
Great product
Great product and delivered fast. I would definitely use this company again for electrical goods.
Excellent item
Excellent item, and very helpful in ensuring item delivered at exactly the required time
Very happy with the service and product…
Very happy with the service and product purchased. Very responsive and everything was done very well indeed.
Thanks
Excellent customer service ,New built…
Excellent customer service ,New built in oven Excellent fitting service Thankyou all
Excellent service
Excellent service, ordered Thursday afternoon and delivered on Friday. Very prompt and delivery driver put in the kitchen for me !
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