PowerappliancesReviews 

201
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

After having to return a cooker because the back panel was broken on arrival we received a replacement which also had slight damage on the hob we decided to keep but after 6 months we had to call the... See more

Rated 2 out of 5 stars

Item described as brand new boxed & unmarked. But arrived poorly packaged with contents rattling around in the box which had caused both cosmetic & actual damage to the working parts. Had to chase to... See more

Rated 5 out of 5 stars

Another 5 star review from me within a couple of weeks of my last review, following the need to buy a new integral fridge freezer after the old one packed up. (the perils of moving to a house where... See more

Rated 5 out of 5 stars

After our oven went bang in the middle of corona there wasn’t many choices with deliveries being quite long when your a family of 5 you need your oven! Somebody pointed me in the direct of bargain buy... See more


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3.0

Average

TrustScore 3 out of 5

201 reviews

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No history of asking for reviews

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3.0

All reviews

(201)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Shout out for Dean !!!!

Shout out for Dean !!!!! At the King Richards Rd branch, Leicester! He saved my life!!!!
Having managed to track down the exact same model of my discontinued kitchen Aid oven (the only one in existence)
I spoke with this great man who helped solve my problem! Not only was he sympathetic to my dilemma, as I needed an oven to match my other oven! He was extremely helpful and secured it for me for a whole week until I could go pick it up!
It’s now my pride and Joy sitting nicely within my kitchen.
Great customer service throughout .
Big thumbs up Dean .

July 26, 2022
Unprompted review
Rated 2 out of 5 stars

Unsatisfactory customer service…

Item described as brand new boxed & unmarked. But arrived poorly packaged with contents rattling around in the box which had caused both cosmetic & actual damage to the working parts. Had to chase to get a full refund. Communication very poor.

July 22, 2022
Rated 3 out of 5 stars

Product was excellent and delivery was…

Product was excellent and delivery was as fast.
However.
No phone call 10/20 mins before delivery ax promised.

The biggest problem was I paid online.
Since then my bank account details appeared on the Dark Web.
So much hassle after that so I would advise going into the store to pay not online.

Added after bargain buyz reply.
I have full bank security on my PC.
The only payment ever made with my card was for this appliance.
I thank you for having checks done on your online payment system.

April 23, 2022
Powerappliances logo

Reply from Powerappliances

Hi Suzanne,

Many thanks for writing this review. We are pleased to here you are happy with the product and the speed of delivery, we do apologise for the drivers not giving a call when on the way 10/20 minutes before. This is something we are always working hard on, to improve the service and exceed all expectations.

Further to your comments about your bank details appearing on the dark web. We take such feedback with the most extreme importance and have undertaken a full investigation on the security of our website. Here’s what we can confirm:

- Our website has SSL encryption, meaning when data is passing through the website enables an encrypted connection

- Our checkout process is fast, easy and most importantly secure. We use Opayo as our online gateway process which use the HIGHEST level of security earning them PCI DSS Level 1 Compliance.

- You will also see a ‘Padlock’ when checking out, ensuring we are using 128 bit SSL Technology on our website, which is the same technology most online banks use.

We work very closely with our website development team who’ve undergone a full security check on our website since your feedback and can conclude there is no link between checking out on our website & your bank details appearing on the dark web, due to level of security undertaken on our website when browsing and checking out.

We appreciate your time on giving us your feedback and we hope to see you soon!

Many thanks,
Bargain Buyz

Rated 5 out of 5 stars

Good service all round 👏

Polite and good service. Had a issue with my hob which was still under guarantee. The issue was dealt with within a hour, which i call outstanding service from the shop to the gas engineers. Definitely recommend

April 19, 2022
Unprompted review
Rated 5 out of 5 stars

We went in on a bank holiday Monday as…

We went in on a bank holiday Monday as our fridge freezer had packed up, the gentleman was kind and courteous and helped as much as he could and even got us a delivery slot within a few hours which was great news for us. Would highly recommend this company and will be back for a washing machine very soon. Thank you 😊

April 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Communication very good with speedy delivery. Very helpful delivery men. Really pleased with my appliances. Definitely would buy again from this company

March 30, 2022
Rated 5 out of 5 stars

Great Products and Service

Great Products and Service
Selected a Chest Freezer, product was identified as Ex Demo and areas of damage were clearly identified on the website with clear photos and descriptions.
We were happy with the described condition and placed the order. Received a very prompt call from Bargain Buys just to reiterate the unit had cosmetic damage.
We accepted the condition and received a call the next working day to arrange delivery as promised - item arrived next day and exactly as described. Very pleased with product and customer service, will use again

December 17, 2021
Rated 5 out of 5 stars

Bragin buyz was very amazing

Bragin buyz was very amazing, the customer service was brilliant , no messing aorund, where honest and where very immediate in there actions, where able to deliver whenever i needed , the products where amazing, would very higly recommend going to bargain buyz for your appliances.

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

The Neff oven I purchased from Bargain…

The Neff oven I purchased from Bargain Buyz was both brand new and complete with all accessories, the price was the best I had found and free delivery only took 4 days, as such I am very pleased with my purchase and the service offered by this company.

November 29, 2021

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