Just got the NX DHC and couldn’t be happier. All the features of more ‘popular’ brands at a better price. Trolley is high quality, sturdy, easy to set up and the accessories are outstanding. Couldn’t... See more
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Got a good trade in price. Jimmy offered good advice and explained how the return process worked. Delivery was fast. Item was well packaged, easily assembled and looks impressive. Haven’t used it in a... See more
Delivery was prompt, in fact earlier than expected, Bought especially for the non clog front wheel. In extremely bad muddy conditions the front wheel did accrue mud, but the front wheel continued turn... See more
2nd Powerbug trolley now. No complaints whatsoever. Had a Motocaddy previously which gave me nothing but problems with battery. A fairly basic trolley and don't care about gizmos, as long as it goes f... See more
Company details
Written by the company
PowerBug: Revolutionising Electric Golf Trolleys Since 2003. For over 20 years, PowerBug has been at the forefront of innovation in the electric golf trolley industry. Established in 2003, we have built a reputation as a trusted name for golfers who demand high performance, reliability, and value. With decades of expertise, PowerBug stands as a testament to quality, customer satisfaction, and cutting-edge design.
Contact info
Unit 1, HTF Business Centre, HP10 9QH, Flackwell Heath, United Kingdom
- 01753 857 838
- jimmy@powerbug.co.uk
- powerbug.co.uk
The hedgehog winter wheels that I…
The hedgehog winter wheels that I bought look great, not tried them out yet as they only arrived today 1week after ordering.
As good as new
Christian looked after me well and for £ 150 I have a trolley as good as new. Thanks
Christian was great
Christian was great - recognising the problem instantly and seeing that the trolley was still in warranty, sent me the necessary new wheel which arrived a couple of days later.
Slick service
1st class service as standard.
I required a new mini lithium battery for my trolley. It was sent next day delivery and was received, charged and usable within 24hrs. The staff at powerbug are always courteous, very knowledgeable and extremely helpful. You get 1st class service as standard.
Prompt and courteous service
Prompt and courteous service. Helpful diagnosis on phone to identify problem and best options. Very reasonably priced and easy-to-use service. THANK YOU!
Very helpful
Great service
The repair service was professional, speedy and efficient; I am very happy with the outcome.
Easy to deal with and sorted my problem quickly.
Got me out of a hole when I couldn’t get a motor elsewhere. Gave me technical assistance I needed and made it easy to order a replacement.
Great customer service
Problem with my 18 month old trolley. Resolved easily and new part sent really quickly. Fantastic customer service
Customer service par excellence
Good friendly service always
Good friendly service always. But did not make it clear on any advertising that parts were not available for older models
Powerbug trolleys are great so I…
Powerbug trolleys are great so I ordered a new one as my old trolley was not right for the course I play. Ordering was easy. I traded in my old trolley and got a fair price for it against a new one. All went well up to the delivery. DHL sent me numerous messages which were confusing. I planned to be home on the first attempt but they delayed the delivery. I rescheduled and that got delayed also. I rang both companies but had to ask Jimmy from Powerbug to the chase the delivery which he did. Finally it arrived 6 days late. Jimmy was brilliant throughout the process.
Disappointing Royal Mail
The product itself looks fine and will be tested shortly. My only complaint was that the delivery window was given as 10:48 to 14:28 and the gloves were actually delivered at 18:00!!
Inform buyers that shippping price are…
Inform buyers that shippping price are incl. all taxes and duties
I had a problem with the gps holder
I had a problem with the gps holder. Powerbug immediately offered me a replacement,free of charge. Excellent service.
Its nice to know that excellent customer service does still exist in the business world.
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