A helpful & constructive review for you; 🗨 "You can go to a store (Birmingham & new address in Brixton, LONDON). You can buy online, around the world. The spiritual oils, in-fact all of h... See more
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Review summary
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What people talk about most
Reviews shaping this summary
These 5 stars are especially due to JACKSON’S exceptional customer service and going above and beyond to ensure satisfaction for my shopping experience. Powerful hand stocks a range of items an... See more
I’ve been ordering from their website for 6/7yrs. Candles. Oils. Herbs. Products perfect. The only botanica style shop I found in Uk. Excellent prices. Fabulous customer service. Fast & efficient del... See more
Oh wow, my shopping experience with you was just great, as always. Great website, fantastic, unusual and unique items and excellent quality at good prices too. I purchased a Himalayan salt lamp whi... See more
Company details
Written by the company
Powerful Hand is an Online Spiritual Shop that sells a variety of Powerful Spiritual Products. You can Buy Spiritual Candles & Books Online from us.
Contact info
420 Coldharbour Lane, SW9 8LF, London, United Kingdom
- 02077383769
- sales@powerfulhand.com
- powerfulhand.com
4.6
Excellent
1K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn't receive my order
I didn't receive my order , that's what happened.
On the 7th of July I'm still waiting, to coin a phrase of the Diane Ross song, when will I receive it?
June 25, 2023
Reply from PowerfulHand.com
Hi Jeanenette,
We have refunded your order as Parcelforce have just returned the parcel back to us due to 3 failed attempts to deliver your parcel to your door and no redelivery or collection was made from the depot.
Kind regards,
Oscar
Powerfulhand.com
Quick delivery and product works well…
Quick delivery and product works well for the intended purpose.
June 28, 2023
Lovely store great service
June 27, 2023
Great service 👏
Everything u want u can get it
And I have to give them 💯% Good customer service, I have mess up my address twice and when I call then they fix the problem, and they package 📦 is on point 👉
June 27, 2023
I always use them and recommend them…
I always use them and recommend them because of the variety they have. Usually a quick delivery and very good communication about the delivery.
June 25, 2023
Parcels came on time nicely wrap
Parcels came on time nicely wrap, product is good and nice thanks.let my name unknown.
June 23, 2023
Lovely shop
Lovely shop - but the chap who is responsible for on line orders and getting them out is very very rude. This is not acceptable and very frustrating at best!
June 10, 2023
Unprompted review
Service still affected by Covid
The service was Ok i noticed that they move slower than usual since Covid 19
May 29, 2023
I know where I be shopping at
Customer service showed empathy when I wanted to cancel an item. The problem was resolved
May 29, 2023
Poor service
Ordered 3 items - 2 out of stock, took 2 weeks and several phone calls to get a refund and then they kept the VAT for the items I hadn’t received. Never responded to emails. The one item I did get was good quality but they have no concept of customer service or even being polite humans.
May 26, 2023
Unprompted review
Reply from PowerfulHand.com
Hi Sam
Sorry to read your review of our business.
There was an error of £1 in your refund which has now been processed (Not VAT)
The item you requested through our request and oil service was an essential oil that we don't supply. We are glad to ready you did like the item you received and we hope you will try us again in the future.
Kind regards,
Neil
Powerfulhand.com
Fantastic Service.
Fantastic Service.
Thank you very much for your help and expertise
I highly recommend this company to anybody looking for spiritual products
April 13, 2023
Unprompted review
Authentic items all good.
April 26, 2023
Reply from PowerfulHand.com
Thank you for your kind review! 😊
I love this shop, one day I'll visit I hope!
I love this shop, they always deliver on time and their products are of the best quality. Keep doing your thing, it's great!
April 26, 2023
Reply from PowerfulHand.com
Thank you for your kind review!
Please do come and visit us instore!
Long time happy customer :)
Long time happy customer. :)
I have never had any issues with my orders or problems contacting them. 5 *****
May 4, 2023
Unprompted review
Reply from PowerfulHand.com
Thank you very much for your kind review!
Reply from PowerfulHand.com
Thank you so much for shopping on powerfulhand.com 😊
Always well packaged and timely…
Always well packaged and timely delivery.
Good quality products. The real thing.
April 24, 2023
Prompt delivery and good customer care.
April 24, 2023
Incorrect item send and poor customer service
Ordered pink tapered candles and traditional dinner ones arrived which did not match the image on the website, false advertising! Have tried to contact them for a refund but received no reply
April 13, 2023
Unprompted review
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