Powerland Industries Ltd Reviews 

1,940
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, often noting how quickly their orders arrived, sometimes even next day. People appreciate the competitive pricing and the good quality of the products received, which are often well-packaged. The overall service, from easy ordering to helpful staff, is consistently highlighted as excellent and efficient. However, some customers noted issues with delivery communication and tracking, experiencing delays with items arriving later than expected. A few other people also felt that customer service could be improved, particularly regarding follow-ups and handling specific order problems.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Product

Reviewers highlight positive aspects of product, often praising the quality and competitive pricing, with... See more

Service

Users describe positive interactions with service, frequently highlighting great service, efficiency, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and good... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Battery Wholesaler
  3. Solar Energy Company
  4. Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,940)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

a excellent service was provided

a very good service was received by the team, my product was not available but an alternative we agreed and a personal delivery was made.

very happy with your service and personal contact

January 14, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you very much for your kind feedback. We’re really pleased to hear that you were happy with the service and that we could agree on a suitable alternative when your original product wasn’t available. Providing personal contact and going the extra mile with delivery is something we truly value, so it’s great to know this made a positive difference. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great speedy delivery as usual 👏

Great speedy delivery as usual 👏
Cheers peeps

January 9, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thanks so much for the great review! 👏 We’re really glad to hear the delivery was speedy as always. Your support means a lot to us — cheers, and we look forward to your next order!

Rated 5 out of 5 stars

Dom at powerland goes above and beyond…

Dom at powerland goes above and beyond for his clients. Great service and Great communication *****

January 15, 2026
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Reply from Powerland Industries Ltd

Thank you for the fantastic review! We really appreciate your kind words about Dom — he always goes above and beyond for our customers. We’re delighted to hear you were happy with the service and communication. Your support means a lot to everyone at Powerland, and we look forward to helping you again soon.

Rated 1 out of 5 stars

Warranty isn't worth the paper it's written on

Bought a Exide car battery about 3.5 years ago with a 4 year warranty. Just before Christmas the battery started playing up and went totally dead because of the holidays dropped the battery off on 2nd Jan and was advised that if it was below a certain voltage they wouldn't exchange this by the way was before even checking the battery. Fast forward to 17th Jan get an email stating battery is dead and won't exchange. Now Sherlock I even knew that but took these guys and their 2000000 square foot warehouse 2 weeks to work that out. I should have just gone to Halfords.

January 2, 2026
Unprompted review
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Imran,

Thank you for taking the time to leave your review. We’re sorry to hear about your frustration with the outcome of the warranty assessment, particularly given the timing around the holiday period.

To provide some clarity, the battery was returned to Exide for formal testing in line with their warranty process. Exide’s report confirmed the following: “Battery received at less than 1V. This battery is completely sulphated and has been subject to some extreme heating, this is visible on the outer casing.” Based on these findings, the battery does not meet the manufacturer’s criteria for a warranty replacement.

We provided the full test report to you on email.

While we appreciate that the battery was still within the stated warranty period, all claims are subject to the manufacturer’s test results and conditions, and this decision was made by Exide rather than in-store.

The delay you experienced was unfortunately due to the Christmas and New Year shutdown, which extended turnaround times across testing and supplier support. We understand this was disappointing and apologise for the inconvenience caused.

Kind regards,
Powerland

Rated 5 out of 5 stars
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review! We’re glad to hear you were happy with the price and the prompt delivery. We really appreciate your support and hope to see you again soon.

Rated 5 out of 5 stars

great company.

everything was great,no complaints,brilliant.

January 12, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for the great feedback! We’re really pleased to hear everything was brilliant and that you had no complaints. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Speedy Delivery

January 5, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review! We’re glad to hear you were happy with the speedy delivery. We really appreciate your support and hope to help you again soon.

Rated 5 out of 5 stars

Solar Panels for Pick Up

Ordered some solar panels over Christmas and knew they were closed over this period. Picked up early January. The guys had them all ready and helped load them. Very good service. Have used many times before and will use again.

January 5, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Malcolm

Thank you for the great review and for your continued support. We really appreciate your understanding over the Christmas period and are pleased to hear everything was ready for you when you came to collect in January. It’s great to know the team could help with loading and provide the level of service you expect. We value your repeat custom and look forward to working with you again.

Rated 1 out of 5 stars

I haven't even received it yet.

I haven't even received it yet. The courier told me they had my order and that it would be delivered on Friday 9th January and they would let me know when it was out for delivery, as of yet I haven't I heard from them.

January 9, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Colin,

Thank you for taking the time to leave a review. We feel it’s important to clarify the timeline and circumstances surrounding this order.

The battery was ordered on Wednesday afternoon, after our same-day dispatch cut-off. It was therefore dispatched the following day, Thursday, by our warehouse team and collected by DHL at approximately 1:00pm on a tracked next-day service.

Unfortunately, due to severe snowfall in the Midlands on the evening of 8th January, a large number of outbound shipments from DHL’s depot were delayed by one working day. This disruption was entirely outside of both our control and DHL’s.

While the vast majority of our orders do arrive the next working day, we clearly advertise delivery as 1–2 working days to allow for unforeseen circumstances such as this. The battery was delivered on Monday morning, which was within this advertised timeframe.

We would also like to note that I personally contacted you by email at 11:50pm on Saturday night to proactively communicate the delay.

We’re sorry that the delivery did not meet your expectations on this occasion, but we’re confident the order was processed correctly and delivered within our stated delivery terms.

Kind regards,
Ben
Powerland

Rated 5 out of 5 stars

Nice quick delivery

Nice quick delivery. Good price. Good service.

January 8, 2026
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Reply from Powerland Industries Ltd

Thank you for your kind review. We’re pleased to hear everything met your expectations and look forward to serving you again in the future.

Rated 5 out of 5 stars

Okay

The price for my car battery was reasonable

January 5, 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review. We appreciate your comments on pricing and hope to assist you again in the future.

Rated 5 out of 5 stars

I've never used Powerland before & will…

I've never used Powerland before & will definitely use again in the future when I need another battery, a great selection to choose from and competitively priced...............

December 16, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your review. We’re thrilled to hear you had a positive first experience with Powerland and look forward to helping you with your next battery purchase.

Rated 4 out of 5 stars

I would use them again.

Generally good, timely and efficient service. Prices good and availability too. Would prefer that the young man who said he would phone me back with delivery times had done so, but as the items were delivered that day it didn't cause a problem. Batteries were well packaged and protected. I would have no problem recommending this company or using them again.

December 15, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for taking the time to leave such detailed feedback. We’re pleased to hear you found our service timely and efficient, our pricing fair, and our batteries well packaged.

We appreciate your note regarding the missed callback and will use it to improve our communication in the future. It’s great to hear that it didn’t impact your experience overall, and that you would recommend Powerland and use us again.

Thanks again for your review—we look forward to helping you with your next battery.

Rated 3 out of 5 stars

Interested in the sale only.

If being totally honest, they appeared to be only interested in the sale, not answering the questions I was asking
And they had to process my order over the telephone, as when done via the website, it wanted to charge a lot more for the delivery than they had quoted me.

November 4, 2025
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Thank you for your feedback. We’re sorry that your experience did not meet your expectations.

We aim to provide clear and accurate information to all customers, and delivery charges are always based on the service selected at the time of purchase. Occasionally, website-calculated shipping costs can differ from quoted prices due to system calculations, which is why our team is happy to assist by phone to ensure the correct delivery option is applied.

We appreciate you taking the time to share your experience, as it helps us identify areas to improve communication and service.

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