Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more
Company replied
1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more
First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more
Company details
Written by the company
Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.
Contact info
Unit 3 Adams Way, Alcester, Warwickshire , B49 6PU, Alcester, United Kingdom
- 01527 962 968
- info@powerland.co.uk
- powerland.co.uk
4.6
Excellent
2K reviews
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Replied to 72% of negative reviews
Typically replies within 2 weeks
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its not arrived
December 19, 2025
Reply from Powerland Industries Ltd
Hi Jim,
Thank you for taking the time to leave a review.
We’ve looked into this immediately and have been in touch with you directly regarding your order. For clarity, your order was placed at 8:36pm on Thursday 18th December, which was after our same-day dispatch cut-off. As a result, it was dispatched on Friday 19th for next working day delivery. Please note that weekends are not classed as working days.
At the time of your review (13:21 on Monday 22nd), the delivery was still well within our advertised 1–2 working day delivery timeframe. The courier tracking currently shows the parcel due for delivery today, and they have until Tuesday 23rd to fulfil the service. Given the exceptionally busy time of year, this remains an excellent outcome.
We will continue to monitor the delivery closely to ensure it arrives within the advertised timeframe, and we’re more than happy to refund the carriage cost should this not be met.
Many thanks.
Dom sorted out our order
Dom sorted out our order. It was flawless from start to finish. Would definitely recommend Powerland.
December 17, 2025
Reply from Powerland Industries Ltd
Thanks so much for the great feedback! 😊
We’re really happy to hear Dom sorted everything out and that your experience was flawless from start to finish. Your recommendation means a lot to us — thanks for choosing Powerland! 💪⚡
Reply from Powerland Industries Ltd
Thank you for the great feedback. We’re really pleased to hear you found our team supportive and knowledgeable. We appreciate you taking the time to share your experience and for recommending Powerland.
Reply from Powerland Industries Ltd
Thanks for the review. We’re glad to hear you were happy with both the service and the quality of the charger. We appreciate your support and hope to help you again in the future.
Reply from Powerland Industries Ltd
Thank you for your review. We’re pleased to hear your first battery order went well and that you had a great experience with us. We appreciate you choosing Powerland and look forward to helping you again.
Initially good but sadly the courier let them down!
The service from the staff in the office was really good initially but sadly the item was delayed in transit and I had to go and collect the battery from the courier after already waiting a week.
Delivery charges were refunded but when I asked for an additional reduction for having to take time out to collect I kept getting brushed aside.
The actual item was what we needed at a good price.
November 20, 2025
Reply from Powerland Industries Ltd
Hi Simon,
Thank you for sharing your feedback. We’re glad our team was helpful and that the item itself met your needs at a good price.
We fulfilled our part by dispatching the battery promptly, but unfortunately, we were let down by DHL on this rare occasion, which caused the delay and the need for you to collect the item yourself. We sincerely apologise for the inconvenience this caused.
While we were happy to refund the delivery charges, we’re sorry that our response regarding an additional reduction didn’t meet your expectations. Your feedback helps us improve how we handle situations like this in the future.
Thank you again for your honest review, and we hope to provide a smoother experience for you next time.
Best regards,
Ben - Powerland
great communication from Dom
great communication from Dom, and double fast delivery
December 11, 2025
Reply from Powerland Industries Ltd
Thanks for the review! :) Your kind words have been passed over to Dom.
Looking forward to working together moving forward.
Easy to order on line
Easy to order on line. Well packed in strong cardboard box and delivered within 2 days. Excellent service.
December 10, 2025
Reply from Powerland Industries Ltd
Thank you for the great feedback John!
Excellent ordering and collection…
Excellent ordering and collection experience they are also very friendly and helpful if you ask.
December 9, 2025
Reply from Powerland Industries Ltd
Many thanks Tom, your review means a lot to the team.
Anything else we can help with please don't hesitate
Batteries arrived 2 days after order
Batteries arrived 2 days after order. Great price. Working fine.
December 3, 2025
Appalling Customer Service
Dreadful service. Ordered an item with 1-2 day delivery.. on 3rd day rang Powerland to progress chase order. They were unable to tell me the carrier name, consignment number or tracking details.. asked for them to call me back with update, they never did. On the 5th day still waiting for either delivery or telephone call.. neither forthcoming.
December 1, 2025
Reply from Powerland Industries Ltd
** UPDATE ** - After investigating this further, DHL has made us aware that delivery has been attempted twice at your home, however no one was in and a calling card has been left. We are contacting to pass over the details of your local branch to collect the battery.
Hi Jacqueline,
Thank you for taking the time to share your feedback, and we’re genuinely sorry for the frustration you experienced.
There was some confusion on our side as the order was initially marked for cancellation at your request, and then reinstated when you decided to proceed. Unfortunately, this contributed to delays in us providing you with the usual tracking details.
In addition, one of our suppliers seriously let us down after assuring us that the item would be delivered to you on Thursday. This delay meant we were unable to dispatch your order as originally planned.
With Christmas fast approaching, DHL and other couriers are under immense pressure, and some parcels are subject to unexpected delays. That said, we fully appreciate that we should have communicated more clearly and returned your call as promised. We’re reviewing this internally to prevent it happening again.
We are chasing with the courier now to see where you parcel is.
We genuinely value your custom and are committed to improving your experience with us. If you still need assistance, please reach out to our support team and we’ll make sure everything is resolved as quickly as possible.
info@powerland.co.uk
01527962968
Lightening quick delivery 👍
December 2, 2025
Reply from Powerland Industries Ltd
Thank you so much for the great review! We’re really glad to hear your delivery arrived lightning quick. 👍
If you need anything at all, we’re always here to help.
Requested an invoice by email
Requested an invoice by email. Ended up phoning for one.
20% Vat & 20& tax why wouldn't I want one?
December 2, 2025
Reply from Powerland Industries Ltd
Hi Chris
Our system automatically sends VAT invoices by email with every order, so you should have already received one. When you contacted us by phone, our team simply re-issued it straight away.
You also mentioned being questioned about why you wanted an invoice. We’d like to clarify that no one here questioned that at any point, so we’re unsure where that misunderstanding may have come from.
If there’s anything further you need or if an email went missing, we’re more than happy to resend it.
Good price and availability
Good price and availability. Ordered battery for collection at Alcester. Arrived next day and collected, very pleased with service provided.
December 2, 2025
Reply from Powerland Industries Ltd
Thank you for the wonderful review! We're glad to hear you found the battery at a good price and that the next-day collection from our Alcester branch went smoothly. Great to know you were pleased with the service provided.
Reply from Powerland Industries Ltd
Thank you for the great review! We're really pleased to hear you're happy with the quality of your LiFePO4 battery.
If you need any support or have questions down the line, we’re always here to help.
Quick and efficient service
Quick and efficient service. Gave advice and answered questions I had, loaded the products into my vehicle for me. Many thanks.
November 21, 2025
Reply from Powerland Industries Ltd
Thank you for your fantastic review! We’re glad our team could provide helpful advice and make loading your products easier for you. It’s great to hear you found our service quick and efficient.
We really appreciate your kind words and look forward to helping you again in the future.
Delivery didn’t arrive….ring 3 times on…
Delivery didn’t arrive….ring 3 times on the day, got told it was on its way and should arrive at 2pm….rang back at 3pm for an update, I will ring you back they said but didn’t…..so I rang back at 4pm for an update, said it won’t be long….rang back at 4.30 and they said it’s been delivered…..just not to me!!! No idea where my order went!!!!
November 27, 2025
Reply from Powerland Industries Ltd
Hi Mark,
Thank you for your feedback. We’re genuinely sorry to hear you felt disappointed with this experience, as we always aim to provide smooth and reliable service.
To clarify the timeline: your order was placed on Wednesday at 5pm, which was unfortunately after our daily dispatch cut-off. This meant the batteries were dispatched on Thursday and delivered to your trading estate on Friday. The courier did mistakenly deliver them to a neighbouring business, where they were signed for. Once this was identified, the batteries were located and collected on Monday.
Our team member, Sam, spent considerable time on the phone with you on Friday to help resolve this as quickly as possible and did follow up with a callback as promised. We’re sorry that the courier’s error caused you inconvenience, but we’re glad the order still reached you in good time.
If there’s anything more we can do to help, please don’t hesitate to get in touch.
Thanks,
Powerland
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